Beach nearby, beach shuttle, sun-loungers, beach umbrellas
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Reviews of Lemon & Soul Makadi Garden

4 out of 5
Lemon & Soul Makadi Garden
34 KM, Hurghada Safaga Road, Makadi Bay

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 24 out of 62 reviews" "
Rating 6 - Okay. 10 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Lemon and Soul Makadi Garden on 9 May 2024
Dear Ryan,thank you for choosing our Hotel and for sharing your experience afterwards!We are proud that you are completely satisfied with your stay; we will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Management on 27 Jan 2024
Dear Katie,thank you for choosing our Hotel!Thank you very much for your good review! We are always happy and proud to hear, that our Guests spend an amazing time with us!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good resort but small, Rooms are very good and clean , pools are small and very cold, food was very bad, staff were amazing and very helpful, beach was good but not as the pictures advertised
Stayed 4 nights in Oct 2023

6/10 Okay

Gillian

Liked: Room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

MAGED

Travelled with group
Liked: Cleanliness, staff & service
Swimming pool was very crowded and noisy and very annoying, distance to the beach was very long,
Stayed 3 nights in Sep 2023

6/10 Okay

Samina

Liked: Cleanliness
Stayed 7 nights in Sep 2023

10/10 Excellent

Anton, Luxor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was a great experience, The stuff was friendly and helpful, Food was good, Rooms was clean. Thanks for the amazing holiday & sure we will come back again
Stayed 2 nights in Jul 2023
Response from Lemon and Soul Makadi on 20 Aug 2023
Dear Anton,thank you for choosing our hotel!We are happy that you liked the staff, the room, the cleanliness and the hotel in general so much, we will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
sead and pool was amazing
Stayed 1 night in Jul 2023
Response from Lemon and Soul Makadi on 20 Aug 2023
Dear Omar,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much, we will forward your nice words!it was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

2/10 Terrible

katie

Disliked: Property conditions & facilities
This was advertised as adult only but we had 9 screaming French children all week not being controlled by their parents. There’s only one bar for very limited all inclusive drinks, cocktails had to be paid for at €6 each. The food wasn’t great and very repetitive especially lunch time. The all inclusive red wine was disgusting and the cheapest available in Egypt. I drink Omar Khayyam that I buy in restaurants for 180le, I was offered this as an alternative to the cheap vile stuff they served, at a price of €18 a bottle. I was also challenged by the hotel manager asking me to prove the hotel was advertised as adult only as he didn’t believe me. I proceeded to show him 5 different online booking sites showing this to which he had no reply. Finally don’t take an alarm clock the room cleaners will have you up from 7am as they shout to each other for 3 hours up and down the narrow, dark echoing corridors.
Stayed 4 nights in May 2023
Response from Lemon and Soul Makadi on 20 Aug 2023
Dear Katie,thank you for choosing our hotel!We are sorry that we could not reach your expectations!We will take strong action regarding the mentioned points, as we will not accept such behaviour!We hope that you can give us a second chance!Best regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

2/10 Terrible

Ahmed

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is very bad No activities No animation team Poor meals The stuff is not friendly at all

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Good stay
Stayed 2 nights in Mar 2020
Response from Ahmed Roushdy General Manager on 19 Mar 2020
Dear Guest Thank you very much for your very positive review of your recent holiday with us at Lemon and Soul Makadi Bay. We are happy to read about your most positive experience with our hotel facilities and services. Many thanks for your appreciative words about the level of service provided as well as the staff efforts, they are indeed doing their utmost to offer a special service and please everyone. Once again thank you and we are very much looking forward to welcoming you back at Lemon and Soul Makadi Bay. Yours sincerely, Ahmed Roushdy General Manager

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ashraf Kadry General Manager on 3 Mar 2020
Dear Guest Thank you very much for your very positive review of your recent holiday with us at Lemon and Soul Makadi Bay. We are happy to read about your most positive experience with our hotel facilities and services. Many thanks for your appreciative words about the level of service provided as well as the staff efforts, they are indeed doing their utmost to offer a special service and please everyone. Once again thank you and we are very much looking forward to welcoming you back at Lemon and Soul Makadi Bay. Yours sincerely, Ashraf Kadry General Manager

8/10 Good

Caroll, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay and I would recommend. The food at the buffet was really good and different every day. The drinks were good, the staff at the bar super friendly. Loved the pizza place in the afternoon ! The pool and beach are beautiful. Rooms are nice but the bathrooms need some updating. Very clean resort. There were a lot of German and Russian tourists so everything was quoted in euros which is not good for American or Canadian tourists. The staff also speaks very good German but no French and their English is limited.
Stayed 4 nights in Nov 2019
Response from Ashraf Kadry General Manager on 15 Nov 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We will also consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2019
Response from Ashraf Kadry General Manager on 20 Oct 2019
Dear Guest, Thank you for taking time and giving the feedback. We are very sorry that your holiday spent in our hotel didn’t meet your expectations. We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. We hope sincerely to see you again Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so nice stay in all aspects.. rooms are clean..service is very good...
Stayed 3 nights in Oct 2019
Response from Ashraf Kadry General Manager on 20 Oct 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 Good

Verified traveller

Travelled with group
The hotel is good. Food is average, and the staff is good as well
Stayed 2 nights in Oct 2019
Response from Ashraf Kadry General Manager on 20 Oct 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate this hotel actually i want to leave it but for my bad luck the money is non refundable
Stayed 3 nights in Jul 2019

2/10 Terrible

Ehab

Liked: Room comfort
Disliked: Staff & service
Never Again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Ashraf Kadry on 16 Jul 2019
Dear guest, thank you for your feedback! We are glad, that you enjoyed your stay in our resort. We hope to welcome you once again. Yours sincerely Ashraf Kadry General Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

JUOZAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Elizabeth

Liked: Staff & service
Due to a change of management this hotel is much improved since a previous visit. The food was more appetizing and much better cooked. The service was good with staff being courteous and friendly. The housekeeping could be improved as water and tissues are not always provided in the room. The beach area has a good beach bar serving food and drinks, but toilet facilities are not close by, having to use those by the club hotel beach, they are however kept very clean. I would happily return to this hotel.
Stayed 7 nights in Oct 2018

6/10 Okay

dalia, kuwait

Liked: Cleanliness, staff & service
clearness is good but food is not good enough and there is no variety stuff is good
Stayed 4 nights in Aug 2018

6/10 Okay

Wadie

Liked: Property conditions & facilities, room comfort
Regarding my stay at labranda garden it was nice. However, food was very very bad & dirty F&B stuff was not friendly at all. Reception & house keeping stuff was good Beach, pool and animation team was good However, they have serious issue with food which destroy our vacation as it made me & my family sick
Stayed 4 nights in Aug 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Manager on 8 Aug 2018
Dear Mr. Mohamed; Thank you for staying at Labranda Garden Makadi and for taking the time to share your feedback. We are glad to know that you enjoyed your overall stay and hope to welcome you back soon. Best Regards, Asharf Kadry

4/10 Poor

Ashraf, Cairo

Liked: Cleanliness, staff & service, room comfort
Food should be better taste and quality.
Stayed 1 night in Jul 2018
Response from Ahmed Roushdy on 19 Jul 2018
Dear Mr. Ashraf; Thank you for staying with us and for taking the time to share your experience. It is through such valuable feedback, that we are able to improve our services. Your comments have been shared with concerned department for improvement. Thank you again for your time and hope to welcome you back one more time at Labranda Garden Makadi. Best Regards, Ahmed Roushdy

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Ahned Roushdy on 19 Jul 2018
Dear Mr. Michael; Thank you for your Five stars rating. We are delighted to know that you enjoyed your holiday and hope to welcome you back one more time at Labranda Garden Makadi. Best Regards, Ahmed Roushdy

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not beach side as the location on map suggests
The hotel itself was clean, well equipped and the food was lovely. However, when we booked this hotel, based on the location shown on ebookers map, it was supposed to be the closest to the beach. On arrival this is the Labranda hotel that is on the other side of the road farthest away from the beach. There is a frequent free shuttle bus, but it was a nuisance. If we had realised the location on the map was incorrect, we would have paid a bit extra and stayed at the Labranda Club or Royal. Be warned, this hotel is very popular with German tourists. That said, we had a pleasant comfortable stay at a very reasonable price.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice fantastic service Food beach pool clean staff was fantastic. I will be back there more than one time
Stayed 1 night in Mar 2018
Response from Nader Kamal on 25 Mar 2018
Dear guests; Thank you for having taken the time to add your feedback following your recent at Labranda Garden Makadi. We are glad to know that you enjoyed your stay with us...looking forward for your next visit. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

shaheer, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent azur hotels and resorts
The best experience I had in makati bay. Excellent management and staff. I recommend any azur hotels and resort. You will be treated professionally and welcomed. I will bring my family next time. Please do meet ben the animator for a warm welcome. Well done all. Advice don't loose your towel card!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Yvonne, Hillerød

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Dec 2023
Response from Management on 27 Jan 2024
Dear Yvonne,thank you for choosing our Hotel!Thank you very much for your good review! We are always happy and proud to hear, that our Guests spend an amazing time with us!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 Excellent

Muhannad Usama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt var perfekt
Stayed 8 nights in Oct 2023

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima accoglienza servizio buono
Stayed 9 nights in Sep 2023

10/10 Excellent

Mónica patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para relajarse a muy buen precio , el complejo es pequeño pero lo suficiente para unos días de relax sin muchas pretensiones excelente variedad de comida muy buena calidad productos frescos y sobre todo para los amantes de los postres una gozada , en las noches te ofrecen cada día un tipo de comida especial , la limpieza muy buena y la atención del personal excelente siempre están pendientes que no te falte de nada. La playa no está en el mismo complejo té llevan en un pequeño trasporte eléctrico que va y viene cada media hora tardas unos 10 minutos la playa muy cuidada y que decir de la bahía de makadi un lugar para perderse y relajarse y para los amantes del snorkel hay varias opciones
Stayed 6 nights in Apr 2023
Response from Lemon and Soul Makadi on 20 Aug 2023
Dear Monica,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much, especially the food, the cleanliness, the room, the staff and the hotel in general! We will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben Aissaceo mpe Hotels and the entire Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2020
Response from Ashraf-Kadry on 24 Feb 2020
Dear Guest Thank you for choosing our hotel and for taking the time to share your experience on your recent stay .with us. We are glad to note you were satisfied with your overall stay at our resort. My team and I take pride in serving our guests and being an active part for making their well-earned holiday a great success. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ashraf Kadry General Manager

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019
Response from Ashraf Kadry General Manager on 20 Oct 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 Good

mohamed, مر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعة
Stayed 3 nights in Aug 2019
Response from Ashraf Kadry General Manager on 20 Oct 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جيد جدا يحتاج مزيدا من التنوع
الفندق ممتاز من حيث الشاطئ والخدمة والمعاملة من طاقم العمل المطعم نظيف ولكن ينقصه التنوع في البوفيه المقدم في الغداء والعشاء حيث تتكرر نفس الاصناف تقريبا في الغداء والعشاء في ايام رحلتي (خمسة ليالي)
Stayed 5 nights in Jul 2019

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjeresa i Rgypten
Bästa resan på länge! God mat och dryck. Serviceinriktad personal. Animationteam gjorde resan!
Stayed 9 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mauvaise expérience concernant le restaurant : la nourriture est très basique et le personnel pas au service des clients. Le serveur n'a pas nettoyé la table et a juste retourné le set de table. Il n'a également pas apporté les boissons commandés. Certains produits sont très secs (riz,...), d'autres ne sont pas frais (fraises,...). Sinon bonne literie.
Stayed 4 nights in Feb 2019
Response from Ashraf on 1 May 2019
Dear guest Greetings from LABRANDA Garden Makadi! Many thanks for your review on Expedia.com. , We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. we will forward your comments to the concerning departments. We are sure, that our colleagues will be glad to hear about your comment. We hope to welcome you once again at LABRANDA Garden Makadi! Yours sincerely Ashraf Kadry General Manager

8/10 Good

Cornelia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 7 nights in Nov 2018

6/10 Okay

CHIAHUI

Liked: Cleanliness, staff & service, room comfort
環境員工都不錯 但房間蠻吵的 一直有水聲 讓人不好入眠
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
أجمل فنادق مكادي
مكان رائع، الاكل لذيذ و متنوع مشروبات متنوعه و متوفره في كل مكان؛ الغرف نظيفه فريق العمل متعاون الشاطيء و البحر خيااالي اجازه عائليه ممتعه
Stayed 5 nights in Nov 2018