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Reviews of Taiba Madinah Hotel

5 out of 5
Taiba Madinah Hotel
Omar Bin Al Khattab Road, Madinah, Madinah

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 52 reviews" "
Rating 8 - Good. 8 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KHADIJA

Liked: Cleanliness, staff & service, property conditions & facilities
Is access to haram!
Stayed 4 nights in Mar 2024
Response from Taiba Hotel Management on 15 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located on the south west corner of the Haram complex. Comfortable and clean. Excellent service by the helpful caretaker Arshad.
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and wonderful hotel.
Stayed 2 nights in Dec 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable.
Stayed 3 nights in Jan 2024
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Abdul Alim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay The rooms kept clean by Mohammed Ali The service was good and overall a pleasant experience
Stayed 4 nights in Dec 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Mensur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property doesn’t have a late check out, however they can hold luggages in the lobby without an issue. Contacting the hotel before arrival was difficult since the phones didn’t get answered. However, the overall consensus is that it is fantastic place to stay while visiting Al Masjid an Nabawi المسجد النبوي. It’s at convenient location with only a few miles walk to Masjid Quba and the shopping district, or you can take small golf carts. I will highly recommend my family and friends to stay here.
Stayed 3 nights in Dec 2023
Response from Taiba Hotel Management on 13 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

nagwa

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Sameena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mohamed

Travelled with family
Disliked: Amenities
It was a convenient location
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Kishwer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Mr Reja and his staff who were attentive and welcoming for breakfast every morning. The food was very good. We had a very comfortable stay at this hotel, it was close to the haram.
Stayed 3 nights in Dec 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with bigger bathroom
Stayed 9 nights in Dec 2023

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I stayed at this hotel for 11 nights. For the first ~4 days of the trip, I would have rated this place a 4/10. The room is great and the amenities, specially the gym, give this hotel an edge. However, the service was subpar for a 5 star hotel. However, after complaining about the service, I noticed a huge improvement from days 5-11. The restaurant staff were very courteous and attentive to my needs. The gentleman who cleaned my room, Akhtar, was fantastic.
Stayed 10 nights in Nov 2023
Response from Taiba Hotel Management on 6 Apr 2024
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel and great location. So close to prophets mosque and Qubaa mosque. Would stay here again.
Stayed 3 nights in Dec 2023
Response from Taiba Hotel Management on 13 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Seham

Stayed 3 nights in Dec 2023

8/10 Good

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Haram about 1000 yards from Quba (gate #5). The room is good and the staff is very responsive. Access to the hote is extremely difficult by car. The food seems to be targeting specific nations. Some attention to small maintenance issues will be a plus
Stayed 4 nights in Nov 2023
Response from Taiba Hotel Management on 6 Apr 2024
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

6/10 Okay

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Taiba Madinah Hotel
The hotel has a lot of great amenities and is in a prime location. That said, the service is deplorable; it’s maybe the worst I’ve experienced in all my years of travel.
Stayed 1 night in Nov 2023
Response from Taiba Hotel Management on 13 Apr 2024
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

10/10 Excellent

Lupia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff and service and hotel is 5 star!
Stayed 3 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Salwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay, enjoyed the accommodation, when we come back to Madinah we will love to stay again.
Stayed 3 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Rabih, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Minutes from Haram.
Stayed 1 night in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

ABDULBASEER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like location
Stayed 1 night in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Ayman

Stayed 1 night in Nov 2023

10/10 Excellent

Hani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff cooperative and easy procedure
Stayed 1 night in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

chakib

Liked: Cleanliness, staff & service, property conditions & facilities
L’hôtel est très correct très bon rapport qualité prix le personnel très attentionné et gentil
Stayed 3 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

8/10 Good

Ahmed, Demopolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Places is really clean and stuff is very helpful with a great attitude. There is a lot of places in the building to buy Delhi grocery needs. It’s walkable to Haram.
Stayed 3 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Mohammed

Stayed 5 nights in Nov 2023

10/10 Excellent

Abubakar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two nights here. Had a great time, the location was excellent. It is approximately 2 minutes from Door # 7 to make daily prayers and 3-4 minutes from Door #1 to give Prophet Salam. Breakfast buffet had a large variety. Would recommend and stay again in the future. Late checkout is 2pm.
Stayed 2 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Sajeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ebrima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Oct 2023
Response from Taiba Hotel Management on 13 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

6/10 Okay

Mr M

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Fahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
Excellent hotel . mear Masjed Alghamama and Bab alsalam . you need to walk a bit to be with imam and pray
Stayed 2 nights in Sep 2023
Response from Taiba Hotel Management on 14 Oct 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

8/10 Good

anowar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the masjid alnabaway .clean and friendly staff
Stayed 1 night in Sep 2023
Response from Taiba Hotel Management on 14 Oct 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

6/10 Okay

Dr. Ahmad

Travelled with group
Liked: Cleanliness, staff & service
I’ve been to this hotel twice in the past 3 years. I think it’s a hidden gem, but there are a few things that will make me look elsewhere when returning to Madinah. Firstly, the construction outside the building: for both stays there was construction right in front of the building, obstructing the path to Masjid Anabawi. It’s still very accessible and the location is unmatched in my opinion, but the construction does take away from the beauty and peace one seeks in Madinah. Secondly, the condition of the building: air conditioning was not good in the rooms. It was hot and never quite cooled down. Bad news when it’s 107F outside. The lighting in our room was also odd. They were either all on or all off. One light in the entry way would never turn off. The escalators were also not functional. On a positive note, the rooms are spacious, beautiful, and very clean. The view of Masjid Anabawi is beautiful. It’s also the best location in terms of accessing the Rawdha, men’s entrances, and the Baqee cemetery. Being right next to masjid AlGhamamah was really nice too. Buffet was excellent. I also like that it isn’t a massive hotel, elevators are quick.
Stayed 2 nights in Sep 2023
Response from Taiba Hotel Management on 14 Oct 2023
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

6/10 Okay

Shahidur

Okay!
Positive Staff Experience, but Name Change Communication Lacking
Stayed 4 nights in Sep 2023
Response from Taiba Hotel Management on 14 Oct 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Hamza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. I booked my family for three nights. They got one of the booked standard rooms upgraded to Suite at no additional cost. Breakfast is nice with an amazing view.
Response from Taiba Hotel Management on 9 Sept 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

6/10 Okay

Qindeel

Travelled with partner
Pretty average in terms of services provided .Was shocked by constant pestering by their staff to give them reviews on expedia literally every day .One girl from reception rung to explicitly said give us 5* rating on expedia and mention my name .Noticed guy in the breakfast asking another guest to give rating and mention his name !!Their job should be to provide best service and let guests decide what type of ratings they want to give if any!Afterall it wasn't a complimentary visit , all was paid for .. Breakfast was very disappointing , loads on the menu but nothing tasted that it should be , not worth extra money that was paid for it .
Stayed 3 nights in Aug 2023
Response from Taiba Hotel Management on 13 Sept 2023
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

10/10 Excellent

Abdul Razzak, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome nice hotel to stay
Stayed 1 night in Aug 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Choudhury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is not good, Hotel is like three star
Stayed 3 nights in Aug 2023
Response from Taiba Hotel Management on 14 Oct 2023
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

10/10 Excellent

ZARE, JEDDAH

Stayed 1 night in May 2023

10/10 Excellent

Farid

Liked: Staff & service, property conditions & facilities, room comfort
Good expérience in Taiba
Good expérience very close to the Nabawi mosquee and very accessible Very good service especially with Arshad in 8th floor: he made the stay very nice
Stayed 3 nights in Dec 2023
Response from Taiba Hotel Management on 13 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

10/10 Excellent

Ousmane

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Tous c’est super bien passé le personnel au petit soin nous appel pour prendre de nos nouvelles et une touche particulière pour bayaside l’homme de ménager dans l’etage 7 un service excellent très serviable à l’écoute ménage irréprochable excellent rien à dire. Chambre très spacieuse et jolie À proximité de la mosquée du prophète Je recommande cet hôtel
Stayed 2 nights in Dec 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

2/10 Terrible

NORA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Je n’ai jamais été dans un hôtel aussi horrible au niveau du comportement du personnel et tout particulièrement au restaurant du petit déjeuner… Avec le responsable nous avons convenu que je paierais à la fin de mon séjour et comme il m’a fait remplir une fiche pour donner mon avis concernant le restaurant ça ne lui a pas plu que je mette très bien au lieu d’excellent! J’ai mis très bien c’était pour pas le vexer car c’étais pas bon du tout et leur café horrible! Excellent c’est une étoile Michelin minimum avec des employés compétents qui ont fait l’école hôtelière! Rien de tout ça! J’ai jamais passé d’aussi mauvais moment dans aucun établissement de toute ma vie! Même les plus basse game! Médiocre! Pas de bonjour, la nourriture et tout les jours la même chose que je n’ai pas du tout aimé! Déranger toute le 10 minutes pour que je répète mon numéro de chambre! Et ensuite il m’a demandé de payer de suite pour se venger! Le lendemain c’est le manager qui n’a pas aimé que je me suis arrangé avec la réception pour payer avec eux! Il s’est énervé comme un fou furieux en étant agressif et a foncé en m’a direction mais je me suis mise face à lui! Ça c’est professionnel??? Et ça doit mériter une note excellente??? Plus jamais de ma vie dans cet hôtel et dans toute la chaîne Taïba! Vous devriez revoir votre éducation et être former! Honte à vous! Ne pensez pas que tout le monde sont des voleurs! J’étais cliente dans cet hôtel avec une chambre! Et ensuite respectez vos engaments!
Stayed 4 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management

10/10 Excellent

Ilyasse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Masjid, with enough space in the toilet.
Stayed 2 nights in Nov 2023
Response from Taiba Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

2/10 Terrible

Nadia

Stayed 1 night in Nov 2023

10/10 Excellent

Nafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met prachtige locatie.
Stayed 5 nights in Nov 2023
Response from Taiba Hotel Management on 6 Apr 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.Taiba Hotel Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Too expensive for a mediocre hotel.
This is one of the more expensive hotels in Madinah, but for the money you get very little. The hotel itself is rather old, beds not too comfortable, and what especially caught my eye was the bad or rather the lack of light in the bathroom, where only one lightbulb was working. We booked a room for three guests, but when we arrived at the room one bed was not even prepared. When the service people prepared the third bed, we did not even get a proper bed duvet but an old blanket, which is for a hotel that is this expensive unacceptable. Furthermore, when we tried to book an additional night, the people at the reception gave us a higher rate than that online, which infuriated us. The rooms do not fully look like on the pictures and are rather old and used looking in real life. The TV had no non-arabic channels. The staff asked us multiple times to give them a perfect review, which is also unacceptable. This is definitely not a 5 star hotel by European standards, but rather around 3 stars.
Stayed 2 nights in Sep 2023
Response from Taiba Hotel Management on 13 Sept 2023
We appreciate your feedback While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure that all of our guests have a pleasant stay. We look forward to hosting you for a better experience.Taiba Hotel Management