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Reviews of Taiba Front Hotel

Taiba Front Hotel
Musab bin Omair Street, Madinah, Madinah

Reviews

6.8
Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 6 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Oshodi

Disliked: Amenities
I don't like the fact thst they gave us quater beds. It's too low for this type of Hotel. It's too disappointing for thrm to give us quater beds for the prize we paid.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service
Great place to stay in terms of location and the room was managable
Stayed 1 night in Mar 2024

8/10 Good

Sharif

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good spacious room and bathroom. Interior needs updating.
Stayed 5 nights in Mar 2024

6/10 Okay

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The washroom was awful, not very tidy or clean. Breakfast was average. Good thing was that it was 2 minutes away from Ladies /gents entrance to the masjid Al-Nabawi.
Stayed 3 nights in Feb 2024

10/10 Excellent

Uthman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, good cleanliness, great location
Stayed 4 nights in Feb 2024

4/10 Poor

Raashaidul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated and weird smell in the property. Avoid if you don’t want to get stuck waiting for lifts. Loads of groups check in to this hotel so it’s very busy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Gulam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Jan 2024

10/10 Excellent

Nasab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant was perfect Altaf Hussein was excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Ednan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time in this hotel. Friendly staff members, neat clean rooms on top.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I really liked the Hotel. I had a small misunderstanding regarding the booking (My Confusion :) ) but the front desk and the booking manager were very supportive and they helped me fix the issue. The complementary room service dinner was a very nice gesture. Thanks a lot! Location was very close to the ladies entrance which was a very important feature.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel.
This hotel smells like cigarettes and Sewerage. They use a lot of electronic Air Purifiers and Perfumes but it just add insult to injury. There is no customer service since no one answers the telephone to help you with any room service issues. We had no hot water, no bathroom light, no clothing hooks inside the bathroom, no fresh towels and no water. Seems like we checked into a motel 8. Actually no offense to motel 8 they are definitely better than this hotel. They only positive thing about this hotel besides we made it out well was the location to the Haram. Yes, absolutely amazing location, very near to female gate and this 1 thing trumps anything else we suffered. The only regret is that please do not pay the premium price they charge, we were sucked into paying almost over $ 450 USD/ night. I will not ever recommend this hotel to anyone with a family due to extremely poor hygiene condition of this hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kashif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With Family mid of 2023
Great service and very convenient to reach Masjid e Nabwi SubhanAllah
Stayed 1 night in Oct 2023

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room service,food service,views excellent But room refrigerator was not working They were unable to fixed after three days they changed my room that room refrigerator was still not working I gave up
Stayed 6 nights in Dec 2023

8/10 Good

Nazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good experience. Elevators are very busy. Some fixtures in bathroom broken.
Stayed 4 nights in Dec 2023

8/10 Good

Faiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

fahad

Stayed 2 nights in Dec 2023

2/10 Terrible

Furkan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t give the rooms that you book, they give you whatever is available even though you have paid for a certain room. Also the hotel has an automatic airfreshner that makes your brain melt. And all guests were unplugging them from the hallways and the staff kept plugging them back in

6/10 Okay

Sana

Travelled with family and small children
Disliked: Property conditions & facilities
Entrance is very inconvenient. They should have a front entrance easy to access to haram. It’s not well organised service. I had a terrible stay as I was there they started painting outside which I can smell inside and gave me a headache. I asked for an iron as it was not working in my room I got the leaking iron. This is not the best place with the price that I paid for 2 rooms
Stayed 5 nights in Dec 2023

4/10 Poor

Shamshad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The positive of this property is the location, it is 5min walking distance to gate 330 and close to women’s prayer area gate 17. size of family suite and view. The negatives are rooms are poorly maintained and dated. Sink in bathroom not attached and moves, shower room for same bathroom poorly designed with no hot water. Plug socket broken in living room with electrical wires exposed. WiFi signal very slow. Room cleaning is a major let down, contacted 3 times and finally came after 20.45 and then 2 other days at 22.00 when trying to sleep and do not disturb light on. Be prepared to wait a long long time for the lifts, and same lifts being used for services for luggage and no priority given to paying guest. Hot breakfast was often cold and below average except for the fresh omelette which is made fresh to order.
Stayed 7 nights in Nov 2023

4/10 Poor

Syed Farooq

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated with water leaking from Ac and in bathroom, needs fittings and furniture upgrade, lift always busy, Reception at level 1 and not easy to find. Breakfast was good and staff tried to help as much they can but property condition is no way near 5 star.
Stayed 2 nights in Nov 2023

8/10 Good

Shehla

Travelled with partner
Liked: Staff & service
The staff was very courteous and helpful from the check-in with Mr. Sultan the duty manager who made sure we got the best room and to the food and beverage manager Jainul Abidin who made sure that we were served the best quality food and appetizing menu every day which we thoroughly enjoyed. Wayle has trained his team really well which makes the place special. The property is located in the best area and is very accessible, but we think it needs a major upgrade. the rooms and bathrooms are quite old, and one would expect a better facility. If they can upgrade the room and increase the number of housekeeping staff this would be the place to stay whenever we visit Madina.
Stayed 2 nights in Nov 2023

8/10 Good

shezad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good except of 2 things. 1) Their service was not on par if you had to ask for a Towel or extra towel or to fix your safety box etc than they would take ages to sort things out. 2) Chaos by the lifts as they only have 3 lifts on each section of entrance. Only 2 entrance. And if its salaah time or after salaah thats a rush hour. Entire hotel used to struggle coming up and going down.they need to increase lifts period.
Stayed 4 nights in Nov 2023

4/10 Poor

Yasar

Disliked: Cleanliness, staff & service, property conditions & facilities
near to haraam was the only edge. The facilities and services were not upto the mark. reception staff was non accommodating not helpful. Overall not a good experience. Cleanliness standard was poor
Stayed 3 nights in Nov 2023

6/10 Okay

Abdullah

Stayed 4 nights in Nov 2023

8/10 Good

Wania

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

Osama

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, direct access to Haram . However , service level is too bad . The maintenence of the facilities is almost never done in the past few years. House keeping is very poor . The very big property is serviced with 6 elivators ONLY , which is causing massive inconvenience during prayer times.
Stayed 2 nights in Nov 2023

6/10 Okay

Sepil

Travelled with family and small children
Disliked: Cleanliness, amenities
The hotel was close to where we anted to be. However it was advertised as a 4 Star. The interior was not, with broken or poor quality fixture and fittings. Our bedroom door would not close properly. The colour was dark and dim, some lighting worked but not others and there was no natural light as the curtains would not open. The bathroom was too small and poorly planned. We had to squeeze in between the the wash hand basin and the toilet to get to the shower (which had no door, so water would go all over the bathroom floor causing a safety hazard). This hotel should be downgraded to 2.5 Star
Stayed 4 nights in Oct 2023

2/10 Terrible

Shoaib

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Mohammed

Travelled with family
Liked: Staff & service
Very close to Masjid Al Harram, and close to ladies entrance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love2goback any time
Professional and knowledgeable staff
Stayed 2 nights in Oct 2023

8/10 Good

mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Visit to Haram
Was good stay specially perfect location
Stayed 3 nights in Sep 2023

10/10 Excellent

Abdelsattar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
Great place and good condition room Room little small but furniture comfort
Stayed 1 night in Sep 2023

6/10 Okay

Hemat

Travelled with family
Disliked: Property conditions & facilities
Good location
Stayed 2 nights in Aug 2023

2/10 Terrible

Abdisalam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE
The rooms are tiny, bathroom outdated, unprofessional staff and couldn’t even get the room clean properly by housekeeping.
Stayed 3 nights in May 2023
Response from Taiba Front Team. on 12 May 2023
Thank you! We’re glad to serve you, we always work very hard to make sure our guests have a pleasant stay, your comments help us to improve our service, we look forward to welcoming you back soon.

10/10 Excellent

Abdellah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuner est très bon
Stayed 4 nights in Oct 2023