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Reviews of Madeira Bright Star Hotel

3 out of 5
Madeira Bright Star Hotel
Rua Princesa D. Amelia 25, Funchal

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 13 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great, convenient and clean hotel. I would highly recommend it.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, coordinated rides for my arrival from the airport and back to the airport. Everyone was very helpful. The breakfasts were lovely!! The location is very near the harbor as well as near restaurants and shopping, it's also very near the new casino.
Stayed 3 nights in Jul 2022

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful, property was clean. Good location. Would recommend. Only negative was that the beds really squeaked when you lay down on them - and sound insulation wasn’t the best but would def stay again regardless of these minor points.
Stayed 1 night in Apr 2022
Response from Ludgero Costa on 12 Apr 2022
Dear Mrs. Caroline, Our team thanks you for your comment. It was a pleasure having you stay with us. We look forward to seeing you in the near future. Sincerely, Madeira Bright Star Team - By Petit Hotels

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff that went above and beyond. Very helpful and in a nice location.
Stayed 6 nights in Aug 2019
Response from Madeira Bright Star Team on 15 Aug 2019
Dear Ms, Brooke, Our team thanks you for your comment. It was a pleasure having you stay with us. We look forward to seeing you in the near future. Sincerely, Madeira Bright Star Team - By Petit Hotels

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Ludgero Costa on 23 Jul 2019
Estimada Sra. Fátima, a nossa equipa agradece os seus comentários. Foi um prazer recebe-los e numa próxima oportunidade aguardamos pela vossa visita. Atenciosamente, Madeira Bright Star Team

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Did not like the giant cockroach running about the room. Despite the proximity to the ferry terminal we could not get breakfast in time to catch the ferry. Staff were nice though
Stayed 1 night in Mar 2019
Response from Madeira Bright Star Team on 3 Apr 2019
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. We apologize for the inconvenience caused, we will do our best to improve this aspect. Sincerely, Madeira Bright Star Team

8/10 Good

Grazina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,small,quiet,friendly staff.
Nice hotel,close to the beach,centre,good location to walk to all places.
Stayed 7 nights in Sep 2018
Response from Madeira Bright Star Team on 26 Sept 2018
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. Sincerely, Madeira Bright Star Team

8/10 Good

Bruce, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good access to Funchal. On side of a hill so there is some uphill walking. Staff very helpful. Cons:- creaky bed, no tea/coffe making facilities in room. balconies are very close.
Stayed 4 nights in Jun 2018
Response from Madeira Bright Star Team on 29 Jul 2018
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy walking distance into and around Funchal. Greeted warmly by reception staff. I cannot remember her name, but she was very friendly and helpful. She gave me advice/suggestions on where i should travel around the island, what foods and drinks to try out and where i could go out to try them. The breakfast buffet was what i expected. The room was clean and tidy. I had a little balcony with 2 chairs and a table that i could use. The only downside in the room was a panel on the wood floor that had been not replaced after damage. And additionally, the bathroom sink tap was leaking. Had to use a towel to soak up the water the 4 nights that i stayed.
Response from Sérgio Vieira on 9 May 2018
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. We apologize for the inconvenience caused, we will do our best to improve this aspect. Sincerely, Madeira Bright Star Team

10/10 Excellent

Gary & Daphne , Caterham, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright, modern hotel within easy reach of town
Recently refurbished small hotel in a quiet side street overlooking the harbour. Ikea-ish décor. Immaculately clean, swimming pool, friendly & professional staff, buffet breakfasts. 15 minute walk into town. We`ve paid a lot more for a lot less. This was a good experience. Recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice weekend break
Overall I had a nice weekend. The hotel is close to an aerobus stop (the bus for the airport), so very convienent for people who are not renting a car. It's an easy walk to the centre and the harbour. For people who don't fancy going too far, there are a few restaurants and bars around. Didn't get a chance to use the swimming pool because the water was freezing cold in march. There's a fridge in the room, but I couldn't use it because of a strange smell in the fridge.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pauline, oxon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just returned from Madeira Bright Hotel again a comfortable stay this hotel is well worth the money the overall cleanliness and comfort is exceptional only complaint if any is fried breakfast is very oily and only just warm but there are alternatives to fried if wanted would not hesitate to stay there again keep up the good standard

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários nota 10.
O destaque do hotel são os funcionários que são muito prestativos, educados e atenciosos. Merecem nota 10.
Stayed 6 nights in Oct 2018
Response from Dalia Pascoal on 17 Oct 2018
Estimado Sr. Wilson e Sr. Luiz, a nossa equipa agradece os seus comentários. Foi um prazer recebe-los e numa próxima oportunidade aguardamos pela vossa visita. Atenciosamente, Madeira Bright Star Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aamiainen
Aamiaisaika oli klo 10 saakka, mutta jo tuntia aikaisemmin ruoka oli osittain loppu tai sitä tuotiin vähin erin lisää. Täytyi itse pyytääkin, mikä ei ollut yhtään kivaa.
Response from Dalia Pascoal on 17 Apr 2018
Dear Guests, Our team thanks you for your comment. We apologize for any inconvenience during your stay. We will improve the mentioned aspects. It was a pleasure having you stay with us. We look forward to seeing you in the near future. Sincerely, Madeira Bright Star Hotel Team - By Petit Hotels

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Adorei o hotel.
Stayed 4 nights in Oct 2017
Estimados Senhores, A nossa equipa agradece os seus comentários. Foi um prazer recebe-los e numa próxima oportunidade aguardamos pela vossa visita. Atenciosamente, Madeira Bright Star Team

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Stadthotel
Kleines feines Stadthotel...wir haben die Lage aus einem bestimmten Grund gewählt, aber in Funchal gibt es zentralere Lagen in der Altstadt (zu Fuß ca. 30 Min St. Maria/20 Min Kathedrale). Zudem ist eine große Baustelle in Sicht-und Hörweite und die Parkplatzsituation ist manchmal schwierig, vor allem am Wochenende. Aber: das durchwegs hilfsbereite und freundliche Personal hat uns sogar 1 mal in der Hotelanfahrtszone parken lassen. Gutes Preis-/Leistungsverhältnis und angenehmes Ambiente. Das Frühstück ist Standard (eher schlicht), Betten sehr gut und vom Garten, darf man sich nicht zu viel erwarten, aber es ist immerhin ein kleiner Pool da ;-)
Stayed 3 nights in Jul 2017
Response from Das Team von Madeira Bright Star on 26 Jul 2017
Sehr geehrte Gäste, Unser Team bedankt sich für Ihre Komentare . Es war eine Ehre Sie in unserem Hotel begrüssen zu dürfen und erwarten Sie bei einem zukünftigen besuch. Für jede Angelegenheit, nicht zögern, uns zu kontaktieren. Mit freundlichen Grüßen, Das Team von Madeira Bright Star

8/10 Good

Sonia, Lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trabalho
Pessoas simpáticas, o quarto bom, num local de fácil acesso. Pequeno almoço bom.

4/10 Poor

Campos Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nils och Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt
Mycket trevligt hotell med personlig och tillmötesgående personal. Rent och snyggt poolområde.Centralt läge i lugnt område. Lagomt stort med 18 rum. Återvänder gärna.