HI Salvador,We appreciate your positive feedback on our hotel's customer service. Our dedicated staff takes pride in providing exceptional service to all our guests, and we are delighted to hear that your experience reflected that commitment. Your kind words motivate us to continue delivering top-notch service to all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hi Candus,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

HHi William,We sincerely regret to hear that your recent stay at our hotel did not meet your expectations. We value all feedback and are constantly striving to improve our guests' experiences. We'd like to understand more about your specific concerns in order to address any issues that may have arisen during your stay. Please feel free to reach out to us so we can better serve you and work towards making necessary improvements. Thank you for sharing your thoughts with us.

Hi Cheryl,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi, Susan. Thank you very much for your kind review. We are thrilled to hear that you enjoyed your stay with us and that you found our bed to be comfortable. We hope to have the opportunity to host you again in the future. Thank you for choosing our hotel!

Hi Dennis E,Thank you for being a long-time guest and for your kind words! We're delighted to hear that our staff and location have made your visits to Mackinaw City enjoyable, and we appreciate your loyalty. Room 119 must be quite special! If there's anything specific you'd like to share or if you have any requests for your next stay, please don't hesitate to let us know. We look forward to welcoming you back for many more years to come. Safe travels!

Hi Mylene! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality despite the issue with the AC and that you'll return to experience the full benefit of our amenities for a true five-star experience.

Hi Vicki! It is good to hear from you, though we are very sorry to learn that you did not fully enjoy the service, accommodations, and hospitality that we hold to such a high degree of importance in our hotel. We appreciate you giving your feedback about your recent experience in our hotel, and we thank you for bringing a few important matters to our attention. It is through feedback like yours that we can quickly address housekeeping and maintenance issues. We hope you'll return to give us a chance to impress you with a five-star experience.

Thank you for staying with us.

Hi Suzanne! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Hi Lori! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Thomas! It is great to hear from you and we’re so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and accommodations that we aim to provide for each and every guest. We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

Hi Suzanne! Thank you for completing the survey regarding your recent stay at our property. We apologize for any disturbance caused by the noise. We are constantly working on improving the soundproofing in our rooms to ensure our guests have a peaceful stay. We hope that this will not deter you from enjoying our accommodations and services in the future.

Hi Michael! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hi Kristina! Thank you for bringing to our attention your experience and comments regarding your stay inour hotel. We want to apologize for the lack of certain amenities in your room. We hope that you'll give us another chance to change your perception of our hotel.

Hi Sue! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience, so we apologize for the lack of lighting in your bathroom. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We hope that you'll give us another chance to change your perception of our hotel.

Hi Otto! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area, and we sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We hope to see you again someday and to transform your opinion of our hotel and service.

Hi Andrew! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope that you'll give us another chance to change your perception of our hotel.

Hi Maximilian! We regret to hear that you weren't thoroughly impressed with our facilities, though we’re glad you found our location to be convenient. Your feedback is invaluable to us, and we are actively working on updating our facilities to improve the guest experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hi Harry! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Laine! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

Hi Katherine O! We appreciate the time you've taken to give us your thoughtful review. It is our primary aim to give you a five star experience and it is disheartening that this is not the impression we left you with. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We do hope you'll return and let us show you a far better experience.

Hi Jay! It is wonderful to hear from you! We're glad that you enjoyed the value and the convenient location of our hotel! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hi Dorte! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Jerome! It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Learning about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We thank you for your loyalty and five star review and we all look forward to seeing you again!

Hi Ronald! We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are so glad that your stay was enjoyable and we look forward to seeing you again!

Thank you for sharing your honest feedback with us. We are sorry to hear that your experience with us was not up to your expectations. We apologize for the inconvenience caused by the size of the room, the bathroom facilities, the issue with the door lock, and the lack of response from our front desk. Regarding breakfast, we will take your feedback into account, and we are committed to improving it. We appreciate your suggestion about reducing the number of rooms and upgrading our facilities, and we will certainly consider it. We apologize again and thank you for bringing these issues to our attention. We hope that you will consider staying with us again in the future so that we have another opportunity to exceed your expectations.

Hi Michael. We appreciate your feedback and are sorry to hear that we did not meet your expectations. We value all of our guests' opinions and are constantly looking for ways to improve our services. We hope to have the opportunity to serve you better in the future. Thank you again for your review and for choosing our hotel for your stay.

Hello Valued Guest! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. Regarding the amenities, we understand the importance of a reliable Wi-Fi connection, and we apologize for falling short in this area. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. We will be sure to address the issues you raised with our team to improve the overall guest experience. These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

Hi Linda! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hi Jason, Thank you for staying with us and taking the time to leave a review. We appreciate your honest feedback and are glad to hear that you enjoyed our hotel's location near the bridge. We strive to provide an exceptional experience for all of our guests and hope that you will return to stay with us again in the future. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Thank you for your time and for choosing to stay with us.

Thank you for taking the time to leave us a review and for choosing to stay with us. We're pleased to hear that overall, your stay was pleasant and that our hotel was able to serve its purpose for you and your family. We're glad that you found the layout of your room to be beneficial for your family's needs, and that you found the room to be clean, comfortable and equipped with amenities such as a microwave. We appreciate your feedback regarding the dated appearance of the hotel. We're constantly striving to improve the quality of our property and this feedback helps us to identify areas where we can make improvements. Regarding the pillows, we apologize for any inconvenience caused and we will certainly consider offering a larger size pillow as an option in the future. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Hi Gerald, Thank you for your feedback about our hotel. We are glad to hear that you found our location convenient and that our staff was nice. We apologize that our breakfast options didn't meet your expectations. We appreciate your comments and will take them into consideration as we work to improve our offerings. Our hotel is designed to provide a comfortable and affordable experience for our guests, and we are happy that you found it convenient for your needs. We hope that you will stay with us again in the future and that we can provide an even better experience for you. Thank you again for your review. We value your input and strive to improve our guest experience based on every guest's comments.

Hi Robert! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Hi Patrick, Thank you for choosing to stay with us during the ongoing renovations. We appreciate your feedback on your recent stay and apologize that you found some refurbished work poorly done and the hotel worn. We are working diligently to update and improve our property, and we regret that our efforts were not fully to your satisfaction during your stay. Please know that your comments have been shared with our team, and we will address these areas of concern to ensure a more enjoyable experience for all our guests. We apologize for any inconvenience the construction may have caused during your stay, but we hope you were still thoroughly able to enjoy our other amenities. Thank you again for your stay with us, and we hope to have another chance to welcome you back once the renovations have been completed.

Hello Erik! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Hi, Ajay. Thank you for taking the time to submit a review of your recent stay at our property. While we're sorry to hear that your experience wasn't what you had hoped for, we appreciate your feedback and will use it to improve going forward. We strive to provide our guests with a comfortable and enjoyable stay, and we're disappointed that we fell short in your case. If there's anything specific you'd like to share with us about your experience, please don't hesitate to reach out so we can address it directly. Thank you again for your input, and we hope to have the opportunity to welcome you back for a better stay in the future.

Hello Glen! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating and comments are extremely important to us. We are dedicated to ensuring that you receive the highest level of service and your feedback will help us to correct and improve our accommodations and amenities to better achieve this determined goal.

Hello Linda! We strive to give you a great experience, and are pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't thoroughly impressed with your room and our breakfast. We appreciate the compliments and the comments regarding areas where can improve. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.

Hello Jesse! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Hi Jacquelynn,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

Hi Ken! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hello Andrew, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

Hello Roy, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

Sorry you had this issue. The issue was on the expedia side and your 1st reservation did have an issue. Again, sorry you had this issue. We took care of it the best we could on our end.

Thank you for stating with us.

Thank you for staying with us.

Hi Elaine! We're very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

Hello Eliza! Thank you for taking the time to write such a thorough and detailed review regarding your mostrecent stay. We're sorry to hear that you did not thoroughly enjoy the breakfast options, and want to let you know that we take your suggestions to heart and are reconsidering the available choices. We do hope that you'll change your mind about seeking out new accommodations in the area and withholding your valuable recommendation of our hotel to others.

Thank you for staying with us.