Living area
Check availability

Reviews of SACRED STONE BOUTIQUE HOTEL

3.5 out of 5
SACRED STONE BOUTIQUE HOTEL
512 Imperio de los Incas, Machu Picchu, Cuzco

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sevgi

Travelled with family
Liked: Staff & service
Disliked: Amenities
Fit for purpose. The rooms are fairly basic but location is great and staff excellent.
Stayed 1 night in May 2024
Response from Hotel Sacred Stone on 17 May 2024
Thank you very much for your comments, they help us improve.

10/10 Excellent

Kate, Prior Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful host!
Stayed 1 night in Apr 2024
Response from Hotel Sacred Stone on 3 Apr 2024
Thank you very much for choosing us and being able to be part of your vacation, come back soon

8/10 Good

Candi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, view of river. Wonderful breakfast. Staff was outstanding and very helpful if needed. Was told someone was going to meet us at train station, no one showed up. Luckily hotel was easy to find after asking for help. Download directions in case you don’t have cell service! Overall, nice stay. Location was perfect. Great restaurants within a very short distance and seemed to be on the quieter end of town.
Stayed 2 nights in Mar 2024
Response from Hotel Sacred Stone on 27 Mar 2024
Candi, thank you very much for your comments, they help us to continue improving, we are sorry that our team did not show up at the station but do not hesitate to come back, we are waiting for you here.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and loved the river sound.
Stayed 2 nights in Mar 2024
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much Cesar, we are very happy to be able to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager and staff are super nice & friendly. He made us extra comfortable and even though we booked one room, he gave us 2 rooms for comfortable sleep overnight. Room were nice & right behind there is water stream. Good breakfast, wakeup call & also very helpful in showing us the ways to catch the bus etc, hold our luggage even though we checked out. After our machu pichu hike we came back and relaxed again at the hotel where we made good friendly conversation with the owner's mom. Overall i liked this place and would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Hotel Sacred Stone on 19 Mar 2024
We are very happy that you could have felt comfortable in our hotel, remember that we will always be here for you

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right next to the train station and town square. The staff are friendly and helpful! Good free breakfast. Very clean room and bathroom. Highly recommended!
Stayed 2 nights in Jan 2024
Response from Hotel Sacred Stone on 19 Mar 2024
Thank you very much for your visit, remember that we are here to be part of your vacation again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
8
Stayed 1 night in Jan 2024
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

6/10 Okay

Manuel

Liked: Cleanliness
Disliked: Room comfort
Just for rest and sleep
It was fine
Stayed 1 night in Dec 2023
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

8/10 Good

Kort

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat. Staff was very friendly. Great location
Stayed 1 night in Nov 2023
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

10/10 Excellent

krupanidhi, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

6/10 Okay

Raye

Stayed 1 night in Oct 2023
Response from Hotel Sacred Stone on 5 Nov 2023
Estimado Raye,Gracias por tu calificacion, estamos trabando mas para dar un mejor servicio.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the sound and view of the River. Staff was extremely helpful in helping us to secure our visit to Machu Picchu.
Stayed 1 night in Sep 2023
Response from Ron on 27 Sept 2023
Dear Pamela,Thank you very much for his comment. We are working to provide increasingly better service.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!!! They were friendly and welcoming from the very beginning till the end.
Stayed 1 night in Sep 2023
Response from Ron on 19 Sept 2023
Dear John, Thank you very much for your comment. We work hard every day to provide good service.

4/10 Poor

Delsy Alejandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación con olor a humedad, higiene regular. Atención al cliente muy buena!
Stayed 1 night in May 2024
Response from Hotel Sacred Stone on 17 May 2024
Thank you very much for your comments, they help us improve.

6/10 Okay

Hiroki

Stayed 3 nights in Mar 2024
Response from Hotel Sacred Stone on 4 May 2024
Muchas gracias por tus comentarios, estamos felices de poder recibirte otra vez.

8/10 Good

Weimar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio. Muy amables
Stayed 1 night in Dec 2023
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
O primeiro quarto possuia uma clarabóia (luz direto sobre a cama). Trocamos de quarto e o segundo era grande mas não havia janela no quarto. Um com excesso de luz e outro nenhuma luz. A região é excelente e os funcionários são muito atenciosos.
Stayed 1 night in Nov 2023

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage, super Service, super freundlich
Klasse Lage und hervorragender individueller Service.
Stayed 1 night in Nov 2023
Response from Hotel Sacred Stone on 27 Mar 2024
Thank you very much for your visit, we hope to see you soon

10/10 Excellent

Marla Patricia Paulet

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy amable y las instalaciones están cómodas y bonitas
Stayed 1 night in Sep 2023
Response from Ron on 8 Oct 2023
Gracias por tu comentario, Maria. Estamos mejorando nuestros servicios, para que nuestro huespedes tengan una mejor calidad de servicio. Te deseamos mucha felidad en tu viaje. Nos vemos pronto.

10/10 Excellent

Luiz Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito
Foi o que espera , atendimento muito cortes
Stayed 1 night in Sep 2023
Response from Ron on 25 Sept 2023
Dear Luis Carlos,Thank you very much for his comment. We are working to provide increasingly better service.

8/10 Good

Pipsa

Stayed 2 nights in Aug 2023
Response from Ron on 19 Sept 2023
Dear Pipsa, Thank you very much for your comment. We will try harder to provide better service. We are implementing more services in our hotel.

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet ne marche pas au fond du couloir,il faut revenir à la réception pour le wifi.
Stayed 1 night in Aug 2023
Response from Ron on 19 Sept 2023
Dear Nicolas, Thank you very much for your comment. We will try harder to provide better service. We are implementing more services in our hotel.

8/10 Good

lautaro

Stayed 1 night in Aug 2023
Response from Ron on 19 Sept 2023
Dear Lautaro, Thank you very much for your comment. We will try harder to provide better service. We are implementing more services in our hotel.