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Reviews of Sands Macao

3.5 out of 5
Sands Macao
No 203 Largo de Monte Carlo, 203, Macau, MFM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, LONDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantatic room in a great location. All the staff we encountered were great especially Lily who attended to our room. Would recommend.
Stayed 3 nights in Mar 2024

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good position in Macau, it is very close to some of the older parts of the city, which is a plus if you like to eat the local and street foods. Many good local restaurants, and prices are not bad. The hotel is excellent and the staff could not help enough. The only thing I did not like was how hard and expensive it was just to have a simple beer or wine. That part was terrible.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy. From check in to check our all staff was five stars
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great steakhouse at Sands. Hotel is not so massive - easy to check in. Also a short walk from the ferry terminal.
Stayed 3 nights in Jan 2024

10/10 Excellent

kim swee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked out of Crowne Plaza after my first night and moved into Sands for my remaining 3 nights. I am so glad I make that decision! Not only is Sands located in a convenient location on the main entertainment area, there are high frequency free hotel bus shuttle services to Venetian, Border Gate and Ferry Terminal. What make Sands special is the service and responsiveness of the hotel staff. Everyone from the front desk, housekeeping, to the bell and Security are warm and welcoming. This can't be fake. They make you feel welcomed!

10/10 Excellent

Yam Kit Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2023

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is a casino only experience. No real bar and restaurants hard to find. Overall not the Macau experience you expect.
Stayed 1 night in Aug 2023

6/10 Okay

Amy Chi Kuan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have requested a non-smoking room, but the living room area smells like an ash tray. I have asked housekeeping to attend to the problem. But all they could do was spray air fresheners, which it didn’t help much. I was disappointed with room, it kinda defeated our purpose of booking a suite, as we couldn’t use to the living room area as much we would like to be. On the second day, when we came back to the room. The housekeeping team leave our used plate, empty can and the dirty glass on the dining table. We even put the used napkin next to it, but the table wasn’t cleaned at all.
Stayed 2 nights in Aug 2023

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, amenities
Food options and quality poor . Casino gaming options limited. Not entertainment.
Stayed 4 nights in Aug 2023

10/10 Excellent

Y K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Facilities and service was good. Staff were helpful and attentive. Enjoyed my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Ching mui agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and big room Good view👍
Stayed 2 nights in Mar 2024

10/10 Excellent

yu lun

Stayed 1 night in Jan 2024

8/10 Good

Lui

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

chang shun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 2 nights in Aug 2023

8/10 Good

Chi Cheong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
改善建議
各方面都照顧得到，除了紙巾盒在廁所，客廳沒有，要到廁所拿紙巾盒出去。另外21樓熱水花洒水壓弱！
Stayed 1 night in Jul 2023

10/10 Excellent

IK JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
부페만 제공되면 가격대비 완벽함
2일 묵기에는 룸컨디션 청결등, 모든게 좋았다. 다만 조식은 어떻게든 식당에서 제공되는게 좋겠다.선택이필요한 룸서비스보다 호텔 조식을 좋아하는 사람도 있다. 카지노 식당이 있어서 식사는 가능하지만 부페가 없어진것 같아 아쉽다
Stayed 2 nights in Jul 2023