When I arrived at the Hotel, the Car Park at the front was fenced off. I could see there was building Work ongoing but no signs with information & forwarning was provided. I parked on the main road to check in. After finding a way in, I spoke to Receptionist. She did not fill me with confidence and explained she had not workede there long. Directing me to rear of hotel to park and gave me key fob. The rear access is quite a drive. After unloading the car, the key fob to get in did not work. I had a long walk with luggage and found a side entry in. I told the Receptionist & told her that i would be in late and as loong as there was a Night Porter to let me in, it's fine. I got in around 1.30am not able to get in the front entrance. I had a 5 minute walk in the rain & found 4 other guests with same problem. We eventually got in after banging on doors for about 5 minutes, the Night Porter bollocked us for making a noise and was told to complain to the manager. I did complain to the Manager, who apologized but offered nothing in terms of any sort of acknowledgemwnt or understanding of not being to get into the Hotel. Had my wife who isd disabled been with me it does not bear thinking about. The situation is so ridiculous it was like an Episode of Fawlty Towers but really occurred. Worst part was the reaction to my complaint. A great weekent ruined by a terrible experience with my accommodation..