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Reviews of The Bell Inn

4 out of 5
The Bell Inn
Brook, Lyndhurst, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 100 reviews" "
Rating 8 - Good. 34 out of 100 reviews" "
Rating 6 - Okay. 9 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Constructive Feedback
The Reception of guests on arrival and during one’s stay is vital for establishing a warm welcome and stay. Both Shirley and Kayleigh are very professional and did that throughout our stay. Please pass our thanks onto both of them. If you would like some constructive feedback please encourage and guide the younger young lady who was on reception when we first arrived early for some advice and assurance prior to our 3.00 pm arrival that afternoon to our booked room Who greeted us with a disinterested “ Hello” and who took some time for me to extract a smile. I’m sure she has great potential. Thomas was and is also Excellent and carried our cases to the room, managed the bar with aplomb and made us so welcome for meals and finding us the right table. I hope the above is useful feedback and we look forward to returning again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Nice stay: friendly staff, room nice but nothing too special and quite hot so wouldn’t want to stay in summer, pretty location but not walking distance to any cafes/villages etc. Quite baffled that the breakfast was £50 (£25pp) which was more than the beef Sunday roast….?!
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
All round excellent stay
Stayed 1 night in Oct 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Everything about the Hotel was good BUT DONT STAY IN ROOM 18 as the vent for the kitchen is very noisy and goes 24 hours a day
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 1 night in May 2023

10/10 Excellent

Vikramaditya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant. Also spa facilities and gym are nice. Turndown service did not refresh the room amenities like coffee, drinking water etc.
Stayed 2 nights in Apr 2023

10/10 Excellent

Zahrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a short New Forest break
The hotel is lovely with horses and donkeys wandering around across the street. The staff were all lovely and very welcoming - we stayed with our cocker spaniel and could eat and drink at some nice tables near the log fire. The hotel provided dog treats and water bowls. The food was very good with a chestnut and wild mushroom gnocchi being a favourite. Room and beds very comfortable and decent Wi-Fi throughout.
Donkeys across the road from the hotel
Short dog walk
Horses wandering nearby
Stayed 2 nights in Nov 2022

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

KAREN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean, friendly staff, quiet, lumpy bed mattress and old carpet and furniture.
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stop in the New Forest
Lovely hotel in a lovely location
Stayed 1 night in Sep 2022

10/10 Excellent

Dale

Stayed 1 night in Aug 2022

10/10 Excellent

Mel

Stayed 1 night in Aug 2022

10/10 Excellent

Vince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. breakfast was soooo good
Stayed 1 night in Jul 2022

10/10 Excellent

Federico

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Steven

Stayed 1 night in Jun 2022

10/10 Excellent

mr jason j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Susan

Stayed 1 night in Mar 2022

10/10 Excellent

margaret

Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple easy stay
Great stay. A clean, comfortable and nicely laid out room. Great food and good service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff and good food and drink options. Would stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and we were upgraded for free the dinner was superb
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I loved how doggy friendly the hotel was, they made me and my pooch very welcome and nothing was too much trouble.
Stayed 1 night in Sep 2019

10/10 Excellent

Elvio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, fabulous restaurant. Nothing bad to say about this hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely room in lovely settings, and the food 5* best meal I have had in a long time
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The old features of the property have been stripped away leaving it bland. Especially the bedrooms. There were staffing issues in the restaurant. Restaurant empty in evening. Breakfast service poor. Food good apart from soggy white toast. Hairdryers on bedrooms old fashioned and poor. General feeling of second rate product.
Stayed 2 nights in May 2019

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the bedrooms and bathrooms are in need of some serious maintenance, the restaurant and other areas are good and the food was excellent
Stayed 2 nights in Apr 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to explore the new forest from!
Lovely place. Amazing food, friendly Staff, comfortable Room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Fantastic place to stay. The staff are super friendly, especially on reception! I can’t fault it. Only wish the pillows weren’t so thick.
Stayed 1 night in Mar 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and foremost, the food is excellent. Completely delicious and worth going back for. The decor throughout the downstairs is lovely, but (and this is a big BUT) the lighting in the restaurant is so bright that it kills all the ambiance. Bottom line: we would not go back for that simple reason. It's not a cheap place to eat by any standard, and therefore you want it to be cosy and a bit romantic too. It definitely wasn't. Not saying you could operate in there, but you might at a pinch.... The staff were excellent from start to finish. Full stop. Our room, number 16, was on the front which, although it was right on a fairly noisy road, must still have beat the back which just overlooks the car park. On the plus side, we saw donkeys wander by in the morning, which was magical. The room itself was comfortable and spacious. For some strange reason there were 2 bath towels for 2 people, but just one hand towel - both days we were there. Never had that before. Odd. Main bug bear was no space to put out toiletries in the bathroom, and it would have been nice to have a small coffee table in the bedroom. All in all a pleasant inn, but a few things to iron out.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room good - disappointed there was no bath unlike the smaller rooms upstairs.
Stayed 2 nights in Sep 2018

10/10 Excellent

Alan

Lovely hotel in the middle of the New Forest.
We spent two nights in this out of the way hotel. Nice room, great breakfast, helpful staff. Plenty of parking.
Stayed 2 nights in Aug 2018

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018