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Reviews of Aceh Executive Lodge

3.5 out of 5
Aceh Executive Lodge
North Gate Gardens Plot A28, Kasangula Road, Lusaka, Lusaka Province

Reviews

5.0
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

3.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Tadiwanashe

Travelled with group
Liked: Amenities
Good property with very friendly stuff. However, there's need to improve on wifi because it's almost non existent. I would overally give the facility a 7/10.
Stayed 2 nights in Mar 2024
Response from Leah on 6 Apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be friendly and welcoming. We apologize for any inconvenience caused by the Wi-Fi issues you experienced during your stay. Rest assured, we have worked on the Wi-Fi connectivity to ensure a more seamless experience for our guests in the future by having unlimited Wi-Fi from Starlink . We appreciate your valuable input and hope to welcome you back for an even better stay in the future.

4/10 Poor

Grace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Simbarashe, Leeds

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms needs renovating as they dont look like what shows on the pictures they put old pictures for advertising when the property was new very poor service this property needs to be removed from Expedia it doesn't meet the standards
Stayed 6 nights in Feb 2024

2/10 Terrible

Nomsa

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Graham

Got there to be told it had been cancelled
Stayed 1 night in Nov 2023

10/10 Excellent

Naison

Stayed 1 night in Oct 2023
Response from Fred M Nzangwa on 9 Nov 2023
Thank you.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 5 nights in Jul 2023
Response from Fred on 24 Jul 2023
Thank you for the feedback

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Suite at Aceh Executive Lodge
They had double booked our cottage room so we got the Business Suite instead which is well worth it. Very quiet and no interruptions, only snag was the DSTV wasn't working but we got phones instead to keep up to date.
Stayed 3 nights in Sep 2022
Response from Fred. on 15 Sept 2022
Thank you for your review, we will have the DSTV up and running next time you decided to visit us it has been well noted.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place doesn’t look like it’s pictures. It had bed bugs .
Stayed 1 night in Dec 2020

2/10 Terrible

Rolise, Alberton

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing about the property. Nowhere does it states that you have to share a bathroom INSIDE A HOUSE WITH A ROOM 2mt's if that far from yours. Don't know when this pic was taken BUT THIS IS NOT WHAT I SAW!!!!! SCARY And they kept back 1nights accommodation & tax/fees I've been all over Africa worst exp ever!!!
Stayed 3 nights in Feb 2020
Response from Manager. on 2 Mar 2020
Hello, we’ve taken note of your concerns of which some are not true, Aceh Executive Lodge Strives on making the place better and it’s so unfortunate you had to leave such a review. Thank you for taking time to book with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Manager on 30 Sept 2019
Thank You.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Fazzy on 25 Jul 2019
We need 5 out of 5

8/10 Good

nomathemba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable experience
This place is comfortable
Stayed 4 nights in Jun 2019
Response from Aceh Executive Lodge on 8 Jul 2019
Thank you for your review, looking forward to having you stay with us when your in town.

2/10 Terrible

Irakoze Ghyslaine

Stayed 1 night in Aug 2023
Response from Fred on 14 Sept 2023
Thank you for review.