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Reviews of Radisson Lucknow City Center

3.5 out of 5
Radisson Lucknow City Center
24 Cantonment Road, Lucknow, Uttar Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jai Prakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mohammad, GURGAON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's conveniently located in the city center and lot of good traditional Lucknow food options near by.
Stayed 1 night in Oct 2023

6/10 Okay

Kailash

Stayed 1 night in Oct 2023

8/10 Good

Guruprakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ashok kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay when you are in Lucknow
Experience was good than other properties available. Breakfast was excellent. Staff is very supportive, spacious rooms
Stayed 2 nights in Jul 2023

4/10 Poor

Shubham

Stayed 1 night in Jul 2023

4/10 Poor

Rajiv

Stayed 1 night in Jul 2023

8/10 Good

Ravi

Stayed 1 night in May 2023

4/10 Poor

Walid

Business traveller
Disliked: Property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

Vimmi

Stayed 1 night in Jan 2023

2/10 Terrible

Ashwani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not cleaned properly, dusty floors, and mould in bathroom, customer service was very poor, never going to stay in this hotel.....

8/10 Good

Satya Narayan

Business traveller
Liked: Cleanliness, staff & service
Good location. The staff are best.
Stayed 2 nights in Nov 2021
Response from Diwakar Shukla on 4 Jan 2023
Dear Mr. Narayan, Many thanks for such a wonderful Rating! It is so gratifying for us to know that you had a nice experience at the hotel. Look forward to see you again soon for another unique experience.

10/10 Excellent

Arvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Diwakar Shukla on 4 Jan 2023
Dear Sir, Many thanks for such a wonderful Rating! It is so gratifying for us to know that you had a nice experience at the hotel. Look forward to see you again soon for another unique experience.

4/10 Poor

Santosh

Disliked: Cleanliness, property conditions & facilities
Too disappointing
It was painful to find this hotel so far from claims found on hotels.com site. My room had blackish table-tops. As if it was not bad enough, all the surfaces were full of stains of old cups, glasses etc, evident that cleanliness of the room is the least priority of the hotel. It was too painful and difficult to believe as it claims to be a 3-star hotel. And to make things worse was its restaurant. The restaurant which was functioning had a BUFFET system going on for the guests. A buffet system where guests were allowed to help themselves with all the breakfast items like cereals, bakery items, fruits, juices and other breakfast items except the hot breakfast items- parathas, dosas, poori-bhajee etc being served by the skeleton staff whose hygiene discipline was almost NIL. They were found to be using hand gloves without changing after cleaning a table. Tables were cleaned after use of a guest with a normal wipe by the cloth hanging on their shoulders and the same gloved hands were used to bring food plates/cutlery for next guests..... What to say,,,so many things! Except for the glass partition at the front desk, the hotel was found to be so primitive in hygiene smartness. And all this at such a high tariff!!! Although, all the staff were found to be active.
Stayed 2 nights in Oct 2020
Response from Radisson Lucknow on 4 Nov 2020
Dear Mr Santosh, We truly regret that your experience at our hotel was not to your satisfaction. I would like to apprise that we have duly noted your feedback and would like to ensure that something like this will never be repeated in future. I know that we cannot undo your experience however we hope that you will return and allow us an opportunity to serve you better. Best Regards, Hotel Management

10/10 Excellent

KC, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Location is very central - places like the Ganj are only 10 minutes away. The rooftop bar and pool are cool.
Stayed 4 nights in Nov 2019
Response from Diwakar Shukla on 4 Jan 2023
Dear Sir, Many thanks for such a wonderful Rating! It is so gratifying for us to know that you had a nice experience at the hotel. Look forward to see you again soon for another unique experience.

8/10 Good

Bhusan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Diwakar Shukla on 4 Jan 2023
Dear Sir, Many thanks for such a wonderful Rating! It is so gratifying for us to know that you had a nice experience at the hotel. Look forward to see you again soon for another unique experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.prime location ,had a very comfortable stay.
Stayed 2 nights in Jun 2019

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019
Response from Lijo George on 8 May 2019
Dear Guest, Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable Stay
Nice Hotel. Services were good. Location was too good. Fatima was very helpful . Would like to recommend to people who want to shop and eat nice food nearby at Janpath.
Stayed 2 nights in Feb 2019

10/10 Excellent

Dopati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice garden, food tastes good, staff is helpful.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Amit

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Hotel with a tasty Caprice Restaurant
Check in and check out was easy. Situated in a very busy locality. Shopping in this area is not the best. I would highly recommend their Caprice restaurant. Abhilekh the restaurant manager is very friendly and attentive to our needs. He makes the atmosphere in the restaurant wonderful. The food is always fresh and tasty, plus the cleanliness of the restaurant was great 👍 The view on the 8th floor near pool was nice for pictures and to see the city. The hotel is pretty secure and safe which good for a family or couple to stay. We stayed for 5 nights in total. Almost all the days we had the “ Parisian Breakfast “ and for dinner Manchow soup, vegatable fried rice, and hakka noodles”. They were definitely something to remember. Overall, it was a nice pleasant stay and would recommend to someone looking for a family hotel! 😊
Stayed 5 nights in Nov 2018
Response from Nishit Mangal on 13 Dec 2018
Dear Sir/Ma'am, Thank you for taking the time to share your reviews. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Lucknow, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Great - though note, no visitors past 8
The hotel is very nice - right in the heart of Lucknow's best tourist bits (so it's not just a business hotel) and the staff are all very helpful/friendly. Food is good and reasonably priced if you're too lazy to walk out to get something to eat. Bathroom has a great shower, and I was very impressed by the hotel's standards given the pricepoint. The rooftop pool / gym are nice although a bit small so can get crowded if > 5 people are there. The only negative was that the hotel has a weird no-visitors rule after 8pm, and the staff watch you like a hawk because the lobby is SO small. I don't get why an internationally branded hotel would have a rule like this, but I found it really annoying and frankly a big invasion of privacy.
Stayed 1 night in Aug 2018
Response from Lijo George on 6 Sept 2018
Dear Guest, Located conveniently in the city center, we are a preferred choice for business and leisure travellers and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. We appreciate your feedback on visitor policy, however we do try our best not to invade our guest’s privacy. Needless to say your feedback has been shared with the team. Thank you once again for your patronage and we look forward to welcome you back on your next visit. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab staff, great rooms and views. Pool with a view
Stayed 1 night in Aug 2018
Response from Lijo George on 17 Aug 2018
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel services and facility. We look forward to your next stay.

8/10 Good

Jiten, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights and the experience was quite good. The staff is nice.
Stayed 4 nights in Jun 2018
Response from Lijo George on 17 Aug 2018
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel services and facility. We look forward to your next stay. Regards,

10/10 Excellent

gaurav, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of the city. Staff is excellent
5 stars just for the staff. Right from the guest relations to service. Everyone made the trip unforgettable and for someone’s like me who is always traveling. The hotel service was far beyond excellence.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK
swrvice quality could improve ... equipments in the rooms were not working well .. otherwise the kocation is super and the size of the rooms etc was nice...
Stayed 2 nights in May 2018

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nishit Mangal on 24 Apr 2018
Dear Mr. Sunil, Thank you for taking the time to share your reviews. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, close to Hazratganj and Aminabad, is USP
Had a very pleasant stay. The front office staff were extremely cordial and showed super hospitality. Our overall experience was very good and we feel like making a repeat trip during the coming winter.
Stayed 3 nights in Mar 2018
Response from Nishit Mangal on 24 Apr 2018
Dear Sir/Maam, Thank you for taking the time to share your reviews. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Aditi

Liked: Cleanliness, property conditions & facilities, room comfort
Family weekend trip
We had a good weekend trip of two families with kids at the hotel.They were able to give us 3 rooms close by making it very nice. It is centrally located with good facilities. One can walk down or take rick to areas like Hazratganj or Aminabad. The kids enjoyed the rooftop infinity pool. The rooftop bar and restaurant is also good with lot of choice. The staff is friendly and helpful. The housekeeping is a bit slow to respond. Currently due to the extensive metro work in the city the road is a bit crowded.
Stayed 2 nights in Mar 2018
Response from FOMRLCC on 20 Mar 2018
Dear Ms. Aditi, Many thanks for such a wonderful review! It is so gratifying for us to know that you had a nice experience at the hotel. It will be our pleasure to welcome you back at Radisson Lucknow City Center. Sincerely, Lijo George Front Office Manager

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respect
Stayed 1 night in Mar 2018
Response from FOMRLCC on 20 Mar 2018
Dear Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Lijo George Front Office Manager Radisson Lucknow City Center 9119666615

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star
Good
Stayed 2 nights in Mar 2018
Response from FOMRLCC on 20 Mar 2018
Dear Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Lijo George Front Office Manager Radisson Lucknow City Center 9119666615

10/10 Excellent

ABRAR PARRAY, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience At Radisson Hotel Lucknow
Excellent Experience At Radisson Hotel Lucknow, Good Food and Excellent hospitality.Local shopping walking distance from the Hotel. Excellent for friends and family stay.
Stayed 2 nights in Feb 2018
Response from FOMRLCC on 20 Mar 2018
Dear Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Lijo George Front Office Manager Radisson Lucknow City Center 9119666615

2/10 Terrible

Gajendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for business trip
Stay was perfectly alright, staff was cooperative and prompt in service. We enjoy our stay, our room was upgraded to a better room without charging any extra money. Only problem, we faced was extra bed as we book a room for three persons, extra bed was not provided. Though they give us a bigger bed.
Stayed 2 nights in Jan 2018

10/10 Excellent

Avneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました。
とても快適に過ごせました。対応も非常によかったです。 ランドリーバッグとミニバーは毎日補充してもらえると尚いいです。
Stayed 5 nights in Feb 2019