Water view
Check availability

Reviews of Hotel Lukas

3 out of 5
Hotel Lukas
Piazza G. Puccini, 5, Viareggio, LU

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cindy is very friendly and helpful. The hotel is close to the beach and Cindy provides recommendations for restaurants, visits and beach clubs. The breakfast was amazing - something for everyone, including cereal, a variety of fruit, eggs, cooked meats, yoghurt, croissants, pastries, bread, rolls, cucumber, tomatoes, a variety of juices, cheeses, jams and spreads. Breakfast could be arranged earlier if you were planning an early trip. Nothing was too much trouble - print out of train timetables, calling taxis and even calling the ambulance when my partner was taken ill! Cindy's English is very good which was extremely helpful when we needed to communicated with the doctors and the hospital staff. Air conditioning and Wifi were extremely efficient and the rooms were cleaned daily to a very high standard. I would highly recommend this hotel. Cindy and all her staff were just amazing!
Stayed 8 nights in Jul 2019
Response from Cindy on 17 Aug 2019
My friends, was very nice to have you here, I hope that now everything is fine, a big hug to all of you, sincerely Cindy

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Single room like a hostel
The service was fantastic. But the single room was like a hostel room with a tiny uncomfortable bed and linoleum floors. Not at all worth the price.
Stayed 2 nights in Jul 2019
Response from Cindy on 31 Jul 2019
Our single rooms are with a single bed, real singles, and in our hotel we don't have linoleum, but tiles, in the single one there is independent air conditioning, safe, TV and telephone and a private bathroom, just renovated, not a hostel, as she says, thanks anyway for the visit, greetings Cindy

2/10 Terrible

Val, London

Liked: Staff & service
Disliked: Cleanliness, room comfort
Lukas must be the Italian word for Gulag...
Checked in. Checked out within 30 seconds. Really very, very basic - in as much as Treblinka was basic. Only for truly brave 'backbackers'. Staff are lovely though so if you are looking for cheap and cheerfull - stay here. If you want fluffy towels and pillows - don't.
Response from Cindy on 5 Aug 2015
Dear Val, you are right, my Hotel is a 3*** basic hotel, run from a family with a lot of passion, you don't give us not even a chance, infact you arrive and you went away, in a 4**** hotel, with a different building, different room and of course different system, by the way thank you for your visit even though it was just for a tiny moment, sincerely Cindy

10/10 Excellent

Siegrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La proprietaria è disponibile e gentile, l’albergo pulito e comodo
Stayed 2 nights in Jun 2021
Response from Cindy on 27 Jun 2021
Grazie infinite, cari saluti Cindy

10/10 Excellent

Gaëtan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super petit hôtel
Super hôtel à Viareggio ! Hôtesse parfaite totalement bilingue, très gentille et de bons conseils. Situation idéale en front de mer. Chambres très propres et bonne literie. Possibilité de tout faire à pied, je recommande fortement cet hôtel
Stayed 2 nights in May 2021
Response from Cindy on 26 May 2021
Merci beaucoup pour votre visite. Nous avons hâte de vous voir, meilleures salutations et à la prochaine fois Cindy

6/10 Okay

Emanuele

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2020
Response from Cindy on 21 Sept 2020
Grazie e saluti Cindy

10/10 Excellent

Ioan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Cindy on 19 Sept 2020
Thank you very much, I'm happy to read that you enjoy your stay, take care Cindy

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely an advice to stay
The service was really incredible and location we found very good despite it was outside the very very city center (10 min walk). The place itself was more beautiful and nice restaurants with delicious food just around the corner
Stayed 2 nights in Sep 2020
Response from Cindy on 18 Sept 2020
Thank you very much, it was a pleasure to meet you, Good luck for everything Cindy

8/10 Good

Alessandro

Liked: Cleanliness, staff & service
Rapporto prezzo qualità adeguato
Rapporto qualità prezzo di buon livello, signora alla reception gentilissima e preparatissima. La struttura é adattata al tre stelle posizione strategica al mare e un chilometro dai locali per aperitivo e cena. Nel complesso buono
Stayed 1 night in Jul 2020
Response from Cindy on 2 Aug 2020
Grazie infinite è stato un piacere, alla prossima Cindy

8/10 Good

pier giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura a due passi dal lungomare
Ottima esperienza. Hotel a pochi metri dal lungomare. Buona Colazione nel rispetto delle norme anticovid. Camera pulita. La proprietaria ti mette subito a tuo agio e fa di tutto per accontentare. Consigliato.
Stayed 1 night in Jul 2020
Response from Cindy on 19 Jul 2020
Grazie infinite, sono contenta Vi siate trovati bene, saluti e a presto Cindy

8/10 Good

Giorgio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ie te da segnalare
Tutto ok
Stayed 2 nights in Jun 2020
Response from Cindy on 28 Jun 2020
Grazie alla prossima

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
호텔 뒷골목쪽에 무료주차되요 조식도 잘나오는 편이고요 수압도 좋고 깨끗하게 관리되어있어요 사장님 영어 잘하시고 엄청 좋으십니다 일몰이 아름다운바닷가 길건너서 걸어가기만하면되고요 모래가부드러워요 재방문 의사있어요
Stayed 1 night in Sep 2019
Response from Cindy on 10 Sept 2019
Thank you very much, take care Cindy

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Cindy on 26 Aug 2019
Grazie Cindy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Cindy on 22 Jul 2019
Grazie

10/10 Excellent

graziano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Cindy on 13 Jun 2019
Grazie infinite, speriamo tornerete a trovarci, cari saluti Cindy

8/10 Good

fabrizio, pettenasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soggiorno positivo a viareggio
soggiorno positivo,,tutto bene camera spaziosa
Response from Cindy on 14 May 2016
Grazie speriamo tornerete a trovarci

8/10 Good

fred & nan , Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
This hotel is in the best location in Viareggio, really beautiful and almost next door to the fantastic five star principe de piemonte. Across the road in the Woods you can hire a bike for a week for next to nothing. There is a wonderful 45 minute bike ride along the coast to the most beautiful village in Tuscany, Pietrasanta. Forte dei marmi the richest place on the planet is closeby too and well worth a visit, even if you can't afford an ice cream cornet there.
Response from Cindy on 16 Sept 2015
Thank you , was very nice to spend some time with you, I hope to see you again sincerely Cindy

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Cindy on 1 Sept 2015
Grazie

8/10 Good

Pär, Sweden

Liked: Cleanliness, staff & service
Mycket god service och personligt bemötande
Servicen var mycket bra. Vi fick bra rekommendationer på restauranger och hjälp med att boka utflykter och event.
Response from Cindy on 6 Aug 2015
Thank's I hope to see you again Cindy.........one day maybe!

6/10 Okay

Carin

Disliked: Cleanliness, room comfort
Mkt service minded personal, jättebra läge precis vid stranden och parken, helt ok frukost men städningen av rummet var dålig.
Response from Cindy on 28 Jul 2015
Thank you for your reviews, our building is little bit old, but I hope to see you again, Cindy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Cindy on 28 Jul 2015
Thank you very much, I hope to see you again, maybe one day!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Response from Cindy on 9 Jul 2015
Thank's Cindy & Maurizio

6/10 Okay

Verified traveller

God beliggenhed
Hotellet var ok. Morgenmaden var kedelig bestod rigtig meget af kage. Personalet var søde
Response from Cindy on 7 Jul 2015
Thank you very much, I hope to see you again

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Cindy on 5 Jul 2015
Grazie tante Cindy

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Cindy on 5 Jul 2015
Grazie speriamo di rivedervi Cindy

10/10 Excellent

Daniel, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel e il posto dove si trova tranquillo... Piacevole
Response from Cindy on 7 Jun 2015
Grazie infinite......alla prossima Cindy

8/10 Good

dalila, misinto (MB)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo a due passi dal mare
Hotel molto accogliente, personale cordialissimo e molto gentile. Buona colazione, camera spaziosa e molto carina. Veramente a 2 passi dal mare e dalla passeggiata sulla via dei negozi e locali.
Response from Cindy on 7 Jun 2015
Tante grazie a Voi, Cindy

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Camera poco pulita, finestra che non si chiudeva, riscaldamento non sufficiente. Costo molto, molto basso ma era preferibile pagare quel di più per non congelare.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Non lo consiglio
Stanza con pareti sporche e odore di muffa! Dato che l'albergo era vuoto potevano assegnarcene un'altra per 67,00€. Pagati! Colazione misera

4/10 Poor

M., Berlin

Disliked: Cleanliness, property conditions & facilities, room comfort
gute Lage, wenig Komfort
Kleines Hotel in 3 Minuten Laufweite zum Strand. Entgegen der Beschreibung verfügen allerdings nicht alle Zimmer über einen Balkon, was zu stressigen Umbuchungen geführt hat. Die Ausstattug ist sehr veraltet und schlicht. Sehr strenger Geruch in allen gesehenen Badezimmern, schlechte Schallisolierung / Fenster. Betten und Frühstück auf absolutem Minimalstandard. Eher Jugendherbergsfeeling und für den Preis völlig überteuert.

8/10 Good

Synnøve Ringdal, Ålesund

Liked: Cleanliness, staff & service, room comfort
Fantastisk service
Lite og greit hotell, rent og ordentlig. Fantastisk god service. God beliggenhet med kort vei til stranden og strandpromenaden med butikker, restauranter og barer.
Response from Cindy on 13 Aug 2014
Thank you for your respons We hope to see you soon, Sincerely Cindy & Maurizio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Zeer behulpzaam
Het personeel van het hotel, met name de eigenaar, is ontzettend behulpzaam en vriendelijk! Ze staan altijd voor je klaar om je te helpen en dat hebben wij als zeer prettig ervaren.
Thank you very much

10/10 Excellent

mai, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Ottimo servizio personale molto disponibile e simpatico
Grazie infinite è stao un piacere ospitarVi un saluto e a presto Cindy e Maurizio