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Reviews of Skyna Hotel Luanda

4 out of 5
Skyna Hotel Luanda
Rua de Portugal, nº 29, Luanda

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 10 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joao

Stayed 1 night in Apr 2023
Response from Skyna Team on 9 May 2023
Obrigado pelo feedback João, aguardamos por si em breve de volta a nosso hotel.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff
Stayed 3 nights in Feb 2023
Response from Danilo on 10 Mar 2023
Thanks for the lovely feedback, we look forward to seeing you again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023
Response from Skyna Team on 10 Mar 2023
Thank you for the feedback. We look forward to seeing you again soon.

6/10 Okay

robert

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from The Hotel Management on 21 Feb 2020
Dear Guest, We thank you for your comments. Your opinion is very important to us. We are very sorry that your experience was not good regarding staff and service. We work every day to improve our service and give to our guests the best service. We look forward to welcoming you again. Best Regards.

8/10 Good

Lars

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Choice
The service at the hotel was great. The rooms are relatively clean. The breakfast could have greater choice And warm food-eggs were always cold. Definitely a place to consider when staying in Luanda since the hotel is very central.
Stayed 4 nights in Jan 2020
Response from Simão on 14 Feb 2020
Dear Mr. Lars, We acknowledge receipt of your evaluation, so we are pleased with it. In your next return, we will try to strive to satisfy you.

6/10 Okay

Verified traveller

Disliked: Room comfort
Average
Disappointing. Very poor wifi. Staff said I should have complained.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Experience
Very good hotel in central Luanda. Not another hotel I would consider, in terms of value for money, efficiency and staff.
Stayed 4 nights in Jul 2017

6/10 Okay

Kai Chi Chapwiek

Disliked: Cleanliness, staff & service
Not so good but if this hotel is 2 star but 4 star
This hotel do not have good wifi and front desk staffs are not patient as well as the restaurant waitress are same in poor attitude

6/10 Okay

James, London, UK

Liked: Cleanliness, staff & service, room comfort
Reasonable Place to Stay
After reading some reviews I was a little worried about staying here, but was pleasantly surprised. The hotel provides decent, clean accommodation in the centre of town. The staff were very pleasant and helped me out with my requests. (Did some printing, gave me a late check out and found me a cab etc.) Admittedly I did have to ask for some things more than once but this is standard for Angola. It is a little annoying that you have to pay for every meal or make a pre-payment with the front desk. Wifi was OK.

6/10 Okay

World Traveler , Abu Dhabi, UAE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic hotel. Good location. Staff needs to be friendlier. Poor wifi. One of the better hotels in Luanda.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel buy local standards
No Issues during my stay central for business trip.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a comfortable stay. best hotel , best location, best ammenities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go if no choice. But choice, forget this one
The first time, I've been there, I had some problems during my “check in” and some more (due to the lack of organization). I said in my mind: No problem, it happens. They need to learn and no hotel in perfect. The second time I've been there, I realized that they were just totally disorganized and they don’t care about customers. I did an early check in (that I paid). My room was not ready, I slept in the sofa (in the bar) during 90 min, and I realized that some rooms were in fact ready, but the receptionist did not how to find it. I lost 50% of one night. Everything has to be paid in advance (when you check in). If you need a dinner in your room here again, you can't charge your room (paid cash or CB). Same for the laundry (pay cash or CB when they bring the clothes). For the food in your room, don't worry, it will arrive after 1h40 (planned 45 min). If you complain, except the manager, most of employees will show you a face like: I don't care!! Then, you can go there if you want. But for me, after 2 journeys of 3 and 4 days, it is the worst hotel I’ve been in Africa.

6/10 Okay

Stephen, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and comfortable, but very expensive.
Hotel night staff let the hotel down, i arrived late from the office and missed dinner, ordered room service and had to argue with the waiter who was trying to change me x2 the cost, it was a cash payment. There was no receipt offered and he just shrugged when i asked for one. Very poor.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 Stars with 2 stars service
Excellent location, good facilities, clean. I don't see any reason to pay an extra $150 for the Epic (just 50 meters from there). But service is not their strongest side. Overall I recommend.

10/10 Excellent

S K, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one !
Good Hotel but Luanda hotel prices are extremely expensive. But its good, but its still expensive.

8/10 Good

Mohammed Lamine

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2022

6/10 Okay

JEAN-YVES

Business traveller
Liked: Cleanliness
Stayed 7 nights in Oct 2019
Response from Dias on 23 Dec 2019
Muito obrigada por sua avaliação, pois é muito importante para nós

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Dias on 19 Jan 2019
Thank you very much

8/10 Good

Dong Hee

깨끗함
깨끗함과 편리한 Wifi 사용에 만족함
Stayed 4 nights in Aug 2018

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置、服务、餐饮
酒店位置还不错，环境服务也还可以。 但是早餐很差，菜品偏少！

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Costos en Luanda
como todo en Luanda es increiblemente costoso para lo que ofrece, el hotel es un 4 estrellas basico, las habitaciones son buenas, las instalaciones limpias y el servicio de alimentantacion es bueno aunque con poca variedad

8/10 Good

jinpyo, 창원

Liked: Cleanliness, staff & service, room comfort
루완다 호텔
우선 한국인이 거의 없는 루완다에서 호텔 정하는게 제일 어려웠지만 호텔스닷컴을 통해 예약을 하게 되어 시내 중심지에서 묵게 되었습니다. 시내 중심에 있어 위치적으로 이동하기 편하며 호텔 오픈이 채 3년밖에 안되어 전반적으로 객실및 식당이 깨끗합니다. 그리고 방에서 인터넷이 되어 정말 업무보는데 도움이 되었습니다.다음번 출장시에도 호텔스닷컴을 이용하여 kyma호텔을 다시 이용할 생각입니다.

8/10 Good

Mikael, Svedala

In the city area of Luanda
Delegation trip, since price is generally hi in Luanda one was hoping for more but this is what you get.... I have been in this profession and the rate they are charging is not up to the delivery expectations. In this city and part of the world it follows what is standard practise. It had what they said on the web page where it was booked so its ok.

10/10 Excellent

BRIGITTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good but ...
Clean and safe. But rooms smeal humidity due to carpet.