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Reviews of DuPont Suites

2.5 out of 5
DuPont Suites
1401 Browns Ln, Louisville, KY

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 419 reviews" "
Rating 8 - Good. 130 out of 419 reviews" "
Rating 6 - Okay. 66 out of 419 reviews" "
Rating 4 - Poor. 36 out of 419 reviews" "
Rating 2 - Terrible. 39 out of 419 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff nice. Bathroom and bed were clean. Maybe I got a room that hasn't been fully remodeled but this room was bad. Carpet gross. Walls dirty. Smelled of something, maybe smoke. Windows filthy, locked shut- couldn't open. Door lock seemed inadequate. Seemed like a partial remodel and the work wasn't finished. I realize this is a budget hotel but it was so bad I forfeited my second night and went somewhere else.
Stayed 2 nights in May 2024

10/10 Excellent

Brittnie

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Richard G

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Noise from room above (footsteps and muffled language)
Stayed 3 nights in May 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager, Mike was incredibly unfair and unreasonable. We would never stay at the Dupont Inn again or patronize their business
Stayed 3 nights in May 2024

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times. Very clean and staff is pleasant. Comfortable pillows.
Stayed 1 night in May 2024

10/10 Excellent

nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms and bright lights from the storage business next door
Stayed 2 nights in Apr 2024

10/10 Excellent

Gypsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet, and clean. Staff was friendly. Parking lot was well lit, clean, and easy to park for large vehicles. Will stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriharsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2024

8/10 Good

Robert

Hard to spot from the road, not well lit.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for what you pay. Clean rooms, comfortable beds, fridge, microwave and staff is helpful. Not a huge parking lot but easily accessible and conveniently located. Would definitely stay again. Was a bit warm when I got there but not a big deal.
Stayed 1 night in Mar 2024

6/10 Okay

Kassie

Nice rooms awkward layout, not very close to store or restaurants
Stayed 1 night in Mar 2024

4/10 Poor

Shawn

Travelled with family
Disliked: Property conditions & facilities
The Ac/heater unit in the room was terribly loud and couldn’t sleep also looked like mold in the unit
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to score a great rate on our room when every other hotel in the area was either twice as much or completely sold out. Area was safe, grounds and room were clean and orderly, and the gentleman who checked us in was incredibly kind and helpful. I will definitely book here again when I’m in town.
Stayed 1 night in Mar 2024

4/10 Poor

Brittany

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Asked for more pillows and was told to go buy my own . Had a king size bed with 3 standard size pillow. The lady I spoke with that I asked for more pillows was very rude . The bathroom was very clean so I was satisfied with that . The guy that checked us in was very friendly.
Stayed 2 nights in Mar 2024

8/10 Good

John, West Lafayette

Business traveller
Liked: Cleanliness
Clean, convenient, and very spartan. No frills here. Affordable too
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Stayed 2 nights in Mar 2024

10/10 Excellent

Debra, Altavista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable newly remodeled. No breakfast as stated
Stayed 2 nights in Mar 2024

6/10 Okay

Donna

Liked: Cleanliness
I was there for 5 nights and my room never got cleaned. That's pretty disgusting.
Stayed 5 nights in Feb 2024

6/10 Okay

Charlie, Lexington

Travelled with family
Disliked: Property conditions & facilities
Very noisy! Beds squeaked, thin walls, very dated and first floor was extremely loud with visitors coming and going at all hours, hard to get a good night’s sleep. Stayed here before about a year ago and highly recommend not staying on first floor and bring some WD40 for the squeaky beds. Not recommended until it is updated/renovated. Won’t stay here again
Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

10/10 Excellent

L. Darwin

Stayed 1 night in Jan 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Umaid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Leonel

Business traveller
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Umaid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Amenities
It was cool
Stayed 2 nights in Nov 2023

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but it was clean and staff were friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Tafara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Good place, good management.
Stayed 1 night in Oct 2023

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Light everywhere in parking lot. Clean properly. Customer service was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean hotel. Comfortable bed, spacious room, great staff. No food service but there are restaurants close by.
Stayed 5 nights in Oct 2023

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with group
Liked: Cleanliness, room comfort
Ok for what it is
The hotel was good if you’re looking for a place to stay for a couple of nights at a reasonable rate. Hotel was clean which is what you’re really after at that price The hotel isn’t too far from downtown but seems longer sometimes because of slow moving traffic on the interstates Not much around it, there are some casual restaurants within a mile but you will need to drive
Stayed 4 nights in Sep 2023

10/10 Excellent

James N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 2 nights in Sep 2023

6/10 Okay

Cynthia

The late night check in woman was lovely, but the morning check out person was rude. Also the blanket smelled bad! I hope they wash them.
Stayed 1 night in Sep 2023

6/10 Okay

anthony

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking in/out Friendly Helpful Staff Early check in if available
Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
In a very quiet area near hospitals & just off of 264. Lots of restaurants nearby. Check-in was easy. Room is large & clean. (There aren't any bedside lights, just FYI.) It's not fancy, but it's a good value.
Stayed 1 night in Sep 2023

8/10 Good

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Hailey

Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Large mini-fridge with a separate freezer which was very convenient. Very comfortable stay. Only negative was the penitentiary grey color of the room doors. Please add some color to brighten up the hall way for your guests. Otherwise, great value and I would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and very clean
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Very clean room and friendly staff. The in-room tv’s remote hadn’t been programmed correctly.
Stayed 1 night in Jul 2023

8/10 Good

Stephen

Liked: Staff & service, room comfort
last minute stay
Location and room were quiet. Room was very spacious. the stay in Louisville was unexpected, and the booking was last-minute. Accommodated well by a friendly staff member.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023