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Reviews of ibis Styles The Entrance

4 out of 5
ibis Styles The Entrance
315 Central Coast Highway, Long Jetty, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 751 reviews" "
Rating 8 - Good. 280 out of 751 reviews" "
Rating 6 - Okay. 55 out of 751 reviews" "
Rating 4 - Poor. 22 out of 751 reviews" "
Rating 2 - Terrible. 11 out of 751 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are very thin could hear the neighbours next door including their TV and coughing. Bathroom floor had an oily feel to it. Mold in the bathroom which can be soted out. Fridge was a little grubby. Light above dresding mirror not working but not a deal breaker. Other than that had a great evening. Oh and great that the RSL is connected.
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear KathyThank you for taking the time to tell us about your experience at the ibis Styles The Entrance. I am sorry that experienced some issues with the room; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Wayne at the front desk was very good on check in. Later concerns were: 1. The door, connecting us to the next room, was not very sound proof. 2. Electrical poorly designed, You had to get out of bed to turn the bedside lamps on or off. If not daylight, lights did not make the room bright enough. 3. Dirty cups and glasses in room. Left them soaking and told front desk on check out. 4. Bedside clock radio unplugged. Plugged it back in but did not know how to reset, 5. Dining/Bar Staff seemed to expect that we knew how things functioned. Did not listen or explain well. 6. Dining/Bar service was after the fact and only upon request.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Michael,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback regarding our GSA Wayne and your check-in experience.The power point on the left and right of the bedside table has a switch in the middle which turns off the lights in the room.Please rest assured that we are taking the appropriate measures to address the dirty cups with our housekeeping team and prevent future occurrence.Thank you for your feedback regarding the dining at the Diggers Club. While this is a separate business, I will be sure to pass your feedback onto the Operations Manager Michael.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Yu Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is less than 5 mins drive from the entrance and much quieter. Some rooms has the lake view which is very nice at sunset time. It’s about 5 min walk to the jetty. All staffs were helpful and attentive. Some area could have a bit of TLC (eg bathroom and some minor stains on towel) but overall it was a pleasant stay.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Yu Sze,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your feedback regarding the bathroom. I will ensure our housekeeping and linen company are aware.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Jelena

Travelled with family
Liked: Amenities
Nice location,friendly staff and very clean
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Jelena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Kay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Rachel, Tea Gardens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and fuss free stay at this property. Everything I needed, nothing I didn’t. I even left my glasses behind (they fell under the bed somehow) and Gerard went above and beyond in asking the housekeeping team to search for them and then getting them sent to me. Amazing customer service!
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Rachel,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 9 Feb 2024
Dear Peter,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern accommodation with attached club for meals. Very pleasant stay
Stayed 1 night in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Mark,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from General Manager on 25 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Excellent
Stayed 3 nights in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Joseph,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

lidija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with everything you may need.
Stayed 2 nights in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Iidija,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Amber

Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Amber,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Farnaz

Liked: Cleanliness
Disliked: Staff & service, amenities
The general experience was positive, a small room like what you expect from IBIS, and it was clean and nicely designed. The staff weren't really helpful as they rejected my request to change room to a better view and they did it very roughly without any empathy. Though I meant to stay there only one night and the hotel has more than 50 rooms! and I am sure it wasn't fully occupied! They charged me $230 for one night WITHOUT Breakfast! and the TV was meant to fit with casting from my mobile phone which didn't work either! I do not recommend the place!
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Dear Farnaz,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback regarding our clean and nicely designed rooms.Only our Superior Queen and King rooms have views over the lake. We were usable to offer you an upgrade as we were fully booked.Our TV's in the guest rooms are brand new smart TV's with advanced streaming and connectivity. We offer 24 hour support to our guests and would have been more than happy to assist you with the streaming. We appreciate your sharing your concerns, and it is our hope that you we see you in the near future.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Well located. Basic accommodation. Room was a little worn. Good access to the club for meals.
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Dear Sharon,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Functional, clean but not a tourist destination.
Classic chain hotel. Reception staff very good, no issues there. Location not really a tourist destination. Hotel was clean and very functional. No major complaints but maybe a bit overpriced for what it delivers.
Stayed 1 night in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

8/10 Good

Anthony J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual very quiet and convenient as well as comfortable.
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Anthony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

gary

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Andrea

Stayed 1 night in Dec 2023
Response from General Manager on 10 Dec 2023
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i had to pay twice for a hot breakfast. once when i booked, with hotels.com .. un beknown to me this was only continental.. first time after 30 or so bookings. to have a hot breakfast i also paid at the hotel.. why ???
Stayed 1 night in Nov 2023
Response from General Manager on 17 Nov 2023
Dear Adrian,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. I can confirm you booked a Standard Queen Room with a continental breakfast package. We also offer a full a la carte breakfast menu.I would recommend you book a room only rate and have breakfast at your leisure.We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Vivienne

Travelled with family
Liked: Cleanliness
Very basic but comfortable room with convenient access to the Diggers Club next door. Noise from adjacent room not appreciated.
Stayed 4 nights in Nov 2023
Response from General Manager on 17 Nov 2023
Dear Vivienne,Thank you for taking the time to share your feedback. Our Superior King & Sofa rooms are idea if you don't require an interconnecting door.We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property links to diggers for food and the diggers staff were also very helpful and professional. The Ibis staff made us feel welcome and were very good at their jobs making it all very easy and quick.
Stayed 1 night in Nov 2023
Response from General Manager on 17 Nov 2023
Dear Felicity,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They say its 'location, location. location/! Brilliant locality - close to shops, dining, recreation - what more could one require!
Stayed 1 night in Oct 2023
Response from General Manager on 9 Nov 2023
Dear David,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being connected to the diggers club for meals and drinks
Stayed 1 night in Oct 2023
Response from General Manager on 18 Oct 2023
Dear Sharon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Benny

Stayed 1 night in Sep 2023
Response from General Manager on 9 Nov 2023
Dear Benny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we could walk internally to the Diggers Club and because we were staying at the Ibis we were treated as members of the club. This saved us quite a bit of money on food and drinks. We also liked that we could open the window in our room to enjoy some fresh air. It was very quiet we didn't hear a sound also the bed and pillows were so comfortable. If we are ever in The Entrance again this is where we would stay. Highly recommend.
Stayed 1 night in Oct 2023
Response from General Manager on 12 Oct 2023
Dear Mick,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Steve

Business traveller
Was charged treble for my third night! Was told it was because of School Holidays and that I also booked through Expedia! Was very noisy as well as I was out in a connecting room!!!
Stayed 3 nights in Sep 2023
Response from General Manager on 3 Oct 2023
Dear Steve,Thank you for taking the time to tell us about your experience at the ibis Styles The Entrance.Our hotel rates are dynamic and subject to market demand. Accor ALL members receive a 5% discount on best available rates.I have updated your hotel profile regarding room allocations for future stays.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Minerva

Stayed 2 nights in Sep 2023
Response from General Manager on 27 Sept 2023
Dear Minerva,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice for any traveler
2nd stay in 9 weeks at IBIS Styles The Entrance. Loove the location, the friendliness of the staff and the dining options at Diggers, easily accessed from the hotel. 2nd stay for me and 1st for husband, he was just as impressed as me. Our room had a great view and had all the amenities for a short stay. Parking is on-site. bathroom is small but adequate and the KING bed was definitely a good reason for my tall and broad husband to stay Ibis Styles.
Stayed 2 nights in Sep 2023
Response from General Manager on 27 Sept 2023
Dear Marie,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Valerio, Stretton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to and linked to RSL club so very handy for reasonably priced meal or drink
Stayed 1 night in Sep 2023
Response from General Manager on 9 Nov 2023
Dear Valerio,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

8/10 Good

gary

Stayed 1 night in Aug 2023
Response from General Manager on 1 Sept 2023
Dear Gary,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Lieghann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 15 Aug 2023
Dear Lieghann,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and a nice man manager and the young bar staff made us some great cocktails
Stayed 1 night in Aug 2023
Response from General Manager on 10 Aug 2023
Dear Don,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff excellent room
Stayed 1 night in Jul 2023
Response from General Manager on 10 Aug 2023
Dear Ian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

gary

Stayed 1 night in Jul 2023
Response from General Manager on 2 Aug 2023
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

richard

Stayed 1 night in Jul 2023
Response from General Manager on 22 Aug 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from General Manager on 31 Jul 2023
Dear Rodney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at front desk, very welcoming. Clean rooms and facilities. Clean fresh towels and linen made our stay very comfortable. Free continental breakfast including coffee was pretty mediocre. However, my partner ordered a bacon and egg roll and it was delicious.
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Gina,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Theodoros, FRASER RISE

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient been closed to the club nice and clean hotel
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Theodoros,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Sharon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

YANNI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Kids were happy to see Long jetty from room. close to shops and memorial Park. plenty of parking.Will definitely come back.
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Yanni,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Marie

Liked: Staff & service, property conditions & facilities, room comfort
What a Gem
What a GEM, stayed here 1night in room 412 with a pleasant view. Stayed 1 night to break up trip further north along Eastern Coast. Friendly check-in at reception. Great informational pamphlets about what's on around the district for that week. Diggers was a good clean friendly Club for meals. Only negative is that whoever occupied room 412 before me left a huge round tub of chocolate ice-cream crammed into the tiny freezer section of the mini fridge it leaked within the fridge and onto the carpet beneath the fridge. I discoved this mess when I opened the fridge to get milk for a cup of tea. The lady on reception that evening quickly came and gave the fridge a wipe over and pulled the jammed ice-cream tub out of the tiny freezer box. Housekeeping should check all fridges thorougly after guests check-out.I loved this IBIS Styles and it's location it is now on my list of places to stay in future. Thank you to the staff.
Stayed 1 night in Jun 2023
Response from General Manager on 24 Jul 2023
Dear Marie,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your feedback regarding the fridge in your guest room. I will ensure our housekeeping are aware.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Jodey

Travelled with family and small children
Liked: Cleanliness, staff & service
The corridors were a little noisy making it difficult for my son to get to sleep. Loads of comings and goings and some weirdness.
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Jodey,Thank you for taking the time to share your feedback. Our reception team are available 24 hours if you need any assistance.We hope to welcome you back next time your traveling to the Central Coast.Sincerely,Aaron FicykGeneral ManagerSincerely,Aaron FicykGeneral Manager

8/10 Good

Brett, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great, rooms are great, but overall it feels very sterile and hospital like.
Stayed 1 night in Jun 2023
Response from General Manager on 4 Jul 2023
Dear Brett,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and we felt safe staying here overnight. The rooms were clean and exceeded expectations.
Stayed 1 night in Jun 2023
Response from General Manager on 22 Jun 2023
Dear Paul,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and bed was very comfortable. TV was fully operational and parking was a breeze. The air conditioner was fully operational but a little noisy to sleep with.
Stayed 2 nights in May 2023
Response from General Manager on 8 Jun 2023
Dear Juana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Aaron FicykGeneral Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST ACCOMODATION AT THE ENTRANCE
Lovely place to stay. We come up every year for my birthday in June. Always clean & tidy. Staff are always friendly. Parking on site is great. Best place to stay at The Entrance. Will be back again and again.
Stayed 2 nights in Jun 2023
Response from General Manager on 8 Jun 2023
Dear Carolyn,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aaron FicykGeneral Manager

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from General Manager on 31 May 2023
Dear Edward,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Aaron FicykGeneral Manager

6/10 Okay

Kanika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They never have any provision of amenities, food and comfort is what they don't believe in
Stayed 1 night in May 2023
Response from General Manager on 16 May 2023
Dear Kanika,We very much appreciate your comments regarding your stay at the ibis Styles The Entrance. Our hotel is connected to the Diggers Club on level 2 featuring Outside In Kitchen / Café, 2 bars, kids indoor playgroup and large lounge areas.Pease let us know if their was any amenities in particular you required for your stay.Thank you again for sharing your experience.Sincerely,Aaron FicykGeneral Manager