Dear Russell,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Barbara, Thank you for the warm feedback. It is a pleasure to read that we managed to make your trip that extra bit special and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, John- Guest Services Executive

Dear Shuk yi,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Szymon - Guest Services Executive

Dear Erica, Thank you for choosing to stay with us and leaving this warm feedback. It is great to know that the pride the staff takes in their work shines through them. We look forward to welcoming you on your next adventure in our amazing city.Kind regards, Szymon - Guest Services Executive

Dear Carson, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind Regards, Szymon - Guest Services Executive

Dear Alexander,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Lauren, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, Faroq - Guest Services Executive

Dear David Michael, Thank you for choosing to stay with us and leaving this review. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

Dear Glenn, We are delighted to read that you had a memorable stay with us and enjoyed the ease of movement our unbeatable location gives us. I have passed on your comments regarding multiple guests to the relevant department heads. We hope to welcome you back soon. Kind regards, Szymon - Guest Services Executive

Dear Michael, Thank you for staying with us and taking the time to leave this 5-star review. It is a pleasure to hear that you had a wonderful stay. We look forward to seeing you in our amazing city soon. Kind regards, Szymon - Guest Services Executive

Dear Kristin, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, John - Guest Services Executive

Dear Jennie, Thank you for your warm review. We are glad you enjoyed your stay and that the service provided was pleasant. We look forward to welcoming you again soon. Kind regards, John- Guest Services Executive

Dear Dan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay. We will continue to do all we can to close all service gaps. We hope to welcome you again soon. Kind regards, John- Guest Services Executive

Dear Charles, Thank you for taking the time to leave this glowing review. It is a pleasure to know you enjoyed our unique location. We are looking forward to welcoming you back on your next trip. Kind regards, John - Guest Services Executive

Dear Yesenia, Thank you for taking the time to leave this review. It is a pleasure to read that you enjoyed our hotel. We hope to see you in the city again soon. Kind regards, John- Guest Services Executive

Dear Deborah, Thank you for the glowing review. We look forward to welcoming you back for another amazing stay. Kind Regards, Szymon - Guest Services Executive

Dear Todd, Thank you for your wonderful review. We are glad you enjoyed your stay and that the service provided was pleasant. We look forward to welcoming you again soon. Kind regards, Szymon - Guest Services Executive

Dear Mary Beth, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind regards, Szymon - Guest Services Executive

Dear Nancy, Thank you for the warm feedback. It is a pleasure to read that all members of staff were able to contribute to the smoothness of your stay. We hope to welcome you back for another amazing trip to our city. Kind regards, Szymon - Guest Services Executive

Dear Nick, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. Szymon - Guest Services Executive

Dear Taehyun, Thank you for staying with us and taking the time to leave this warm review. It is a pleasure to read that our staff showed you the excellent service we are known for. We look forward to welcoming you back to our amazing city. Kind regards, Szymon - Guest Services Executive

Dear Richard, Thank you for your kind words. We look forward to welcoming you back. Kind Regards, John - Guest Services Executive

Dear Pradeep, Thank you for taking the time to leave a warm review for our staff. We look forward to seeing you again in our wonderful city.

Dear Kristen, Thank you for staying with us and taking the time to leave this 5-star review. It is a pleasure to hear that you had a wonderful stay. We look forward to seeing you in our amazing city soon. Kind regards, Szymon - Guest Services Executive

Dear Patti, Thank you for the warm review regarding your recent stay. I am delighted to hear that you enjoyed our one of a kind location. We look forward to welcoming you back soon. Szymon - Guest Services Executive

Dear Catherine,Thank you so much for your feedback regarding your recent stay with us.We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We look forward to welcoming you back on your next trip to our wonderful city.Kind Regards,John - Guest Services Executive

Dear Ken, Thank you for taking the time to leave this review. It is a pleasure to read that you enjoyed our hotel. We hope to see you in the city again soon. Kind regards, Faroq - Guest Services Executive

Dear Sonja, Thank you for your warm feedback. We are thrilled to know that our entire staff was able to provide you with exceptional service during your stay. We look forward to welcoming you back again soon. Kind regards, John - Guest Services Executive

Dear Kerri, Thank you for the wonderful review. It is a pleasure to read that you enjoyed our one-of-a-kind location and service. We hope to welcome you again soon. Kind regards, Szymon - Guest Services Executive

Dear Daniel, I would like to express my gratitude to you for taking the time to provide detailed feedback about your recent stay at our hotel. Your observations are much appreciated and have been forwarded to the relevant department heads for further investigation. We look forward to the chance to welcome you back soon. Faroq - Guest Services Executive

Dear Jo, Thank you for your review. We hope to have the opportunity to welcome you back again for another trip to our wonderful city. John - Guest Services Executive

Dear Elizabeth, Thank you for your 5-star review. We look forward to welcoming you back again for another trip to our wonderful city. John - Guest Services Executive

Dear Patrick, Thank you for your review. As we have different room categories, may we suggest that you share your expectations with our Reservations team for your next stay so that they will have the opportunity to provide the rates for the correct room category? We hope to welcome you back again soon. John - Guest Services Executive

Dear Jennifer,Thank you for taking the time to leave such a warm review, it is wonderful to hear that you have had a great time at our historic hotel building and experienced our amazing service. I have also passed on your wonderful compliments to Million. We all look forward to welcoming you back soon for another wonderful stay. Kind regards,John - Guest Services Executive

Dear Alain, Thank you for staying with us and taking the time to leave this 5-star review. It is a pleasure to hear that you had a wonderful stay. We look forward to seeing you in our amazing city soon. Kind regards, Faroq - Guest Services Executive

Dear Phillip,Thank you for choosing to stay with us and your feedback. I am glad to read that the team were able to assist you during your stay and that you enjoyed our excellent food. We hope to see you again in our amazing city.Kind Regards,Szymon

Dear Sheila, We are delighted to hear such kind praise regarding your experience with us. We pride ourselves on our excellent team and will make sure Monalisa and Olena hear your kind words. We look forward to welcoming you again in the near future. Kind regards, Szymon - Guest Services Executive

Dear Sam, Thank you for your warm feedback. We are thrilled to know that our staff went the extra mile for your husband. We would be delighted to welcome you back again soon. Kind regards, Szymon - Guest Services Executive

Dear Julia, Thank you for the warm review. We are delighted to hear that you enjoyed our unbeatable location. We look forward to seeing you again in our wonderful city. Faroq - Guest Services Executive

Dear Darleen, Thank you for your warm review. We are glad you enjoyed our perfect location and everything our hotel hospitality had to offer. We look forward to welcoming you back for another trip to our wonderful city. John - Guest Services Executive

Dear Daniel, Thank you for taking the time to leave a warm review. We look forward to seeing you again in our wonderful city. Faroq - Guest Services Executive

Dear Victoria, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Faroq - Guest Services Executive

Dear Andrew, Thank you for choosing our hotel for your stay. We are glad to hear that you enjoyed the location and all-around service that our staff have provided. We hope to have the pleasure of welcoming you back soon. Kind Regards, Venisia- Guest Services Executive

Dear Linsey, Thank you for your positive review of your recent stay with us. We look forward to welcoming you back to our city in the future. Kind regards, John - Guest Services Executive

Dear Cindy, We are humbled to hear such praise regarding your stay. All staff members have put in a great deal of work to provide excellent service and it is a pleasure to see that it has positively impacted your experience during your visit with us. We hope to welcome you again soon. Kind regards, John - Guest Services Executive

Dear Charles, I would like to express my gratitude for your kind feedback. It is truly heartwarming to hear that we were able to make your trip even more special. We hope to have the opportunity to welcome you back soon for another unforgettable stay with us. Kind regards, Faroq - Guest Services Executive

Dear Mary, Thank you for taking the time to leave a warm review. We look forward to seeing you again in our wonderful city. Faroq - Guest Services Executive

Dear Daniel, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Faroq - Guest Services Executive

Dear Leslie, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the services of the hotel, and we will continue to do our best to improve the guest experience. We are glad to hear that you enjoyed the location and all-around service that our staff have provided. We hope to have the pleasure of welcoming you back soon. Kind Regards, John- Guest Services Executive

Dear Christopher, First and foremost, thank you for staying with us at The Royal Horseguards. It is extremely disappointing to hear of the service you have experienced and as a hotel that prides itself on excelling in the service we provide. we do apologise for the inconvenience on your trip. I have taken the liberty and escalated this matter to the department heads to investigate further in order to close the gaps in our service. We can only hope for an opportunity to welcome you and display the true high-quality service we are so proud of. Kind Regards, Venisia Guest Services Executive