78-84 & 73, Warwick Way, Victoria, London, England
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Area molto bella. Lo staff è inesistente e non in grado di aiutare. Non c'é il phon in camera... allucinante. Quindi portatevelo da dove venite.
Area bella
We booked this last minute due to a bad air b&b was very clean rooms are small but nice my only suggestion would be to provide blow dryers. Other then that it was great!!
jessica
Stayed 3 nights in Apr 2024
6/10 Okay
Colleen
Travelled with family
10 Apr 2024
There was no chair to sit in; there was no hair dryer, or drink glasses, or complimentary bottled water. Location was good, close to restaurants, convenience stores, & underground.
Colleen
Stayed 3 nights in Apr 2024
10/10 Excellent
Jean
Travelled with family
10 Apr 2024
Liked: Property conditions & facilities
We would have really appreciated tea making facilities in the room
We absolutely loved this hotel! It was clean and centrally located for our visit. The only downside was there wasn’t enough room for each of our suitcases. The WiFi was amazing! The beds were super cozy. The shower pressure was excellent! The staff were very kind and helpful. We will stay here again, even with limited space for our suitcases😊
Malia
Stayed 3 nights in Mar 2024
Response from The Management on 3 Apr 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us despite the limited suitcase space. Your kind words about our cleanliness, central location, WiFi, beds, shower pressure, and staff are greatly appreciated. We look forward to welcoming you back soon!Best regards,The Management
Great little hotel for the price. The staff are super lovely, the beds were extremely comfy and the bathroom is quite big considering the room is a little on the small side. All in all I would definitely stay again. My only request is that they have an iron and hairdryer as these aren’t provided in the rooms and there weren’t any available.
Gemma
Stayed 1 night in Mar 2024
Response from The Management on 3 Apr 2024
Dear Guest,Thank you for your kind review. We're delighted to hear that you enjoyed your stay with us. Your feedback regarding the iron and hairdryer will be taken into consideration for future improvements. We look forward to welcoming you back soon.Best regards,The Management
I don’t even know where to start and what to write. One of the worst hotels I have been to with very rude staff and owner. No elevator no simple dryer and the rooms were extremely small. When asked for help owner said door is open meaning I can leave. I know elevator I should have checked but just in general everything was claustrophobic and I am glad I am out of central London. I did check and I found out best western next door had an elevator so the owners assertion that all hotel are without elevator is absolutely wrong . No fridge and no microwave and no water or anything else makes this a place for someone who just needs a place to crash and sleep.
Shrinivas
Stayed 2 nights in Feb 2024
Response from The Management on 7 Mar 2024
Dear Guest,We apologize for the negative experience you encountered during your stay. Your feedback is important to us, and we'll address these issues to improve our services. We regret that we couldn't meet your expectations and hope you give us another chance in the future.Best regards,The Management
A nice, if small clean room in a busy area
of town! Perfect for what I needed!
Marie-Claire
Stayed 1 night in Jan 2024
Response from The Management on 7 Mar 2024
Dear Guest,Thank you for your positive review. We're glad our clean and cozy room suited your needs perfectly. We hope to welcome you back soon.Best regards,The Management
Too noisy at the rear. Air conditioning unit or something kept me awake all night
Billy
Stayed 1 night in Jan 2024
Response from The Management on 19 Jan 2024
Dear Guest,We apologize for the noise disturbances you experienced during your stay. Your feedback is valuable, and we'll work to address these issues to ensure a more peaceful experience for our guests.Best regards,The Management
Vom Hotel kommt man überall zu den Sehenswürdigkeiten super hin. Egal ob zu Fuß oder per Bahn/U–Bahn.
Das Hotel war sehr modern und sauber.
Wir hatten ein Zimmer mit Fenster gebucht. Unser Fenster war ein kleines „Bullauge“ aus Hartplastik was sich nicht öffnen ließ. Das war aber auch der einzige minus Punkt.
Aufenthalt war sonst echt super und würden auf jedenfall wieder kommen!
Hôtel agréable. Personnel gentil et avenant. Chambre petite mais agréable. Lit confortable. Belle douche.
Par contre on entend beaucoup lorsque les voisins ferment leur porte. De plus, ils ont déclenché le détecteur de fumée en pleine nuit..
Mise à part ces détails, très contents de l'hôtel
Johann
Stayed 2 nights in Mar 2024
Response from The Management on 3 Apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed your stay overall and found our staff accommodating. We apologize for the inconvenience caused by noise from neighboring rooms and the smoke detector incident. Your comments will be shared with our team for improvement. We hope to welcome you back soon for an even better experience.Best regards,The Management
Billigt, og forholdsvis Centralt. Værelserne fejler intet, uden at være prangende
Jeppe
Stayed 1 night in Jan 2024
Response from The Management on 7 Mar 2024
Dear Guest,Thank you for your review. We're pleased to hear you found our rooms faultless and our location convenient. We hope to welcome you back soon.Best regards,The Management