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Reviews of London Queen's Eurostar - Kings Cross

3 out of 5
London Queen's Eurostar - Kings Cross
Flat 2 Swinton Street, London, England

Reviews

6.0
Rating 10 - Excellent. 3 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 8 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

hafiza

Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

jonathan

Stayed 1 night in Aug 2023

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Walking distance to the eurostar Basic accommodation
Stayed 1 night in Jul 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
This property bore no resemblance to the images online. It was incredibly small, needed maintenance and there was a leak from to ceiling causing a large damp patch on the bed. The worst experience I have ever had with an online booking. There were no checking details and nobody answering the front door on arrival. I had to contact Expedia to get a number for the host and wait to be met in. The room was noisy (nearby air conditioning unit) and had little natural light as it was underground.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not a real hotel.
The room was very small, no real space to move at all. Bathroom was functional but also very small. The door way is very difficult to enter and exit. The lighting is very bright spotlights in ceiling which are too bright for normal use. They are the only lights except for one light in the bathroom. The bathroom door does not open all the way because one of the beds is in the way of the door. The manager was a very friendly and helpful guy but due to phone issues he was not easy to contact. They do not make up the rooms so you need to hang your towels to dry. In short, this was more like a boarding house than a hotel and definitely not worth the money that was charged. The location is very convenient to rail and night life.
Stayed 2 nights in Apr 2023

8/10 Good

L

Stayed 1 night in Sep 2022

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Stayed 1 night in Jul 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stays
Was all brilliant and secure. Really made it feel homely, service was brilliant. Apart from picture that wasn’t properly fixed to the wall and fell off, everything else was brilliant! Would recommend if you’re not going to be in the hotel room for long. I was mainly out from morning till late night, and was nice to just sleep in! Bathroom was clean and stocked up with own soaps and shower gels. Service from Joe was amazing too!
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unsure I’ll go back
The check-in took a bit of time because I think they were doing another check in so I had to stay on the street at night, which wasn’t great but there were no problems. The mattress was very uncomfortable and there was a fan in the room which would go off every so often and was super noisy so we woke up every hour or so when it went off. Another negative thing (but not the host’s fault) was the other group that was in the next room who were laughing and shouting until 2 am or so and we had to wake up at 4:30 for our train at St Pancras.
Stayed 1 night in Sep 2021

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, room comfort
Deposit and ID, rats smell and noise.
The agent refused to grant me access unless I transferred him £100 and a photo of my drivers license! This all over WhatsApp. Rats in the ceiling woke me up twice and the general mouldy stench took some time to adjust to. Also the constant whining of the air-conditioner above the skylight. I was then charged a fee for paying the deposit.
Stayed 4 nights in Jun 2020

4/10 Poor

Christof

Business traveller
Disliked: Cleanliness, room comfort
Can't recommend
I chose this place for its proximity to the Eurostar terminal as I had an early morning departure. Bad choice. Small basement room (number 2) which was hot, despite turning off the radiator, stuffy, had a noisy AC unit right outside the window and the most uncomfortable bed I can ever remember. Sticky carpet. Bathroom was shared and the floor had not been cleaned properly for a while. This was bad even by London budget accommodation standards, yet cost EUR 84. I won't return and certainly not recommend.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
It was the perfect location for me. It was close enough to Kings across to walk, I even walked to City center one day, and there were many small restaurants close by. It was a very small property, but really all we needed for a few days in London. There is no tv, but if you’re sightseeing as I was, it wasn’t a problem.
Stayed 3 nights in Nov 2019

6/10 Okay

Giuseppe

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

ROBERTO FEDERICO

Disliked: Cleanliness, property conditions & facilities, room comfort
muy malu e incomodo
no es como se ve en la foto somos una pareja y yo discapasitado noss dieron una habitacion muy chica y por escalera en un sub suelo por escalra miuy chiquita incomodicima... casi no entraba la cama ni una mesa o escritorio sin tv (estamos en el 2023) para que ofrescan este tipo de lugares el baño compartido un desastre la puerta estaba mal colocada o rota que si ivas al baño se veia todo de afuera se lo comente al que nos recivio ni una palabra en castellano pero con l celular nos dijo que tenia todo ocupado y que nos iva a cambiar ,,,nunca paso y despues dijo que limpiaban cara dos dias y tampoco vinieron un desastre
Stayed 4 nights in Apr 2023

4/10 Poor

Clara Joséphine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Salle de bain commune avec les autres chambres, chambre en sous sol avec toutes petites fenêtres qui donne sur la cuisine d’un kebab, bruit de ventilation très forte à toutes heures

4/10 Poor

Jesper

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay
Nice apartment, ground level. However a lot of noise from the street at night and only cold water in the shower and in the washbasin.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2022

4/10 Poor

María del carmen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Decepcionada
Habitación y baño feos y demasiado pequeña, el acceso una escalera demasiado estrecha , no funcionaba la calefacción , te reciben a la hora exacta del checking y no hay manera de que te reciban antes, no tienen custodia de equipaje, pior lo tanto , si llegas a Londres temprano hasta las 2 pm tienes q estar dando vueltas con tu equipaje, lo mismo en el check out, a las 10 te tienes q ir y no puedes dejar en consigna tus cosas , no volveré a reservar un sitio como este
Stayed 2 nights in Nov 2022

4/10 Poor

Ulrike

4/10 Poor

laurent

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tout, le produit proposé était sois disant un hôtel ??? La photo de la chambre ne correspond pas au produit à notre arrivée .Chambre de 7m2 en sous sol sans fenêtre juste des vasistas (ce n’était pas précisé dans l’annonce) .Salle de bain commune le crochet réparé avec du scotch !!! Le seul point positif a été le propriétaire qui nous a contacté à notre arrivé tardive et nous a donné les bonnes informations
Stayed 1 night in Jun 2022

4/10 Poor

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant experience
I'm very disappointed in this hotel. I also had the right to a small room in the basement (number 2), relevant noise because of a noisy power supply just in front of the window. A very uncomfortable bed. Bed linen not changed with hair in the bed. A shared bathroom with no shower gel and no toilet paper. I won't be coming back and I certainly don't recommend it.
Stayed 3 nights in Feb 2020