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Reviews of Grand Hotel Loja

3.5 out of 5
Grand Hotel Loja
Avenida Manuel Agustín Aguirre, y Rocafuerte, Loja

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Miguel, Quito

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Dangeorus and lack of service
Stayed 1 night in Nov 2020
Response from Henry Jaramillo on 22 Dec 2020
Nos hubiese gustado que nos indique indicado a que se refiere como peligroso, agradecemos su sugerencia

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is an older property and a bit dated but, by Ecuadorian standards, is first rate. Plenty of hot water which is always a plus. Bedding was very comfortable. We had a room on the street side of the building, so thete was some street noise but nothing that interrupted our sleep. First rate service by front desk staff and dining room staff. Complimentary breakfast was fresh and plentiful. Bar service was very limited. We will definately stay here when we visit Loja.
Response from Henry Jaramillo on 14 Aug 2018
Un placer servirle en una próxima ocasión

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from HJ on 25 Oct 2022
Un placer haberle servido, y esperamos en una próxima ocasión superar sus expectativas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in May 2021

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Gianni, Roma

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel situato al centro della città.
L'hotel si trova su una strada molto trafficata e purtroppo quasi tutte le stanze danno sulla strada con il rumore immaginabile. Ho chiesto un cambio di stanza e mi hanno proposto prima una stanza senza finestre e dopo una stanza con finestra sul corridoio, che obtorto collo ho accettato. Abbiamo cenato al ristorante ed è stato molto buono.
Stayed 1 night in May 2018
Response from Henry Jaramillo on 14 Aug 2018
Pedimos disculpas por los inconvenientes causados en su estadía, contamos con habitaciones mas silenciosas al interior del hotel, sera un placer servirle en una próxima oportunidad

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSIMO
Les comento que fue desagradable, porque al llegar al hotel, no tenia ninguna reservacion realizada, a pesar de que realice todo el tramite vía Internet
Response from Henry Jaramillo on 14 Aug 2018
Pedimos disculpas por los inconvenientes causados, esperamos servirle en una próxima oportunidad

6/10 Okay

Lenin

Disliked: Property conditions & facilities
Las instalaciones no son como se las ve en las fotografías. Ingresa mucho frio por las ventanas.
Response from Henry Jaramillo on 14 Aug 2018
Pedimos disculpas por los inconvenientes causados, esperamos servirle en una próxima oportunidad de la mejor manera