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Reviews of The Kings Arms Hotel

3 out of 5
The Kings Arms Hotel
29, High Street, Lockerbie, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

donald

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

S T

Stayed 1 night in Jul 2023

8/10 Good

Bruce

Okay for an quick overnight stay.
Stayed 3 nights in Jun 2023

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service in overwhelming circumstances.
Welcomed by Manager who explained that it had been a festival weekend and had been very busy and had proved too much for the chef who had quit. The evening was staffed by the manager on chef duties and one lady coping with bar and restaurant duties. In spite of this, food was good and service remarkably efficient and friendly.. The following morning, breakfast was cooked and served by the manager who coped cheerfully well. I must congratulate both him and the waitress.
Stayed 1 night in Jun 2023

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom was very small and shower very difficult to work. Sharon was excellent and deserves a pay rise. Food was average but on the whole was a great place to stay.
Stayed 3 nights in May 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the town centre. The room was warm and the bed was very comfy. I parked outside the hotel as i had a van. All in it was a very enjoyable stay and i would return again when in the area.
Stayed 1 night in Dec 2022

8/10 Good

Katharine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Nice hotel, decor slightly dated but very clean, and lovely owner who was very helpful and welcoming. I didn’t eat here at night but breakfast was excellent with good hot and cold choices. My stay was slightly marred by my extremely noisy neighbour - unfortunately the walls are very thin, and he made a lot of noise all night meaning I didn’t sleep well. However, not the fault of the hotel
Stayed 1 night in Oct 2022

10/10 Excellent

NIGEL

Stayed 2 nights in Sep 2022

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service, Pillows need replacing.
Stayed 1 night in Sep 2022

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful. The hotel was built in the 1600s, so very rich in history but lacking in modern conveniences. Not accessible for people with mobility issues as there is no lift to the second floor where the guest rooms are located. The food service was good.
Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Not worth the money
I found the hotel old and outdated The room is basic and the shower didnt work I found long black hairs in the bathroon and the bedroom carpet was covered in stains. The curtains didnt close properly and had briken hooks The wardrobe looked like it could fall forwards at any point I informed reception that i would be leaving on the sunday not the monday as planned but because it was pre booked i had to pay full price
Stayed 3 nights in Aug 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Lockerbie
The best place to stay in Lockerbie in my opinion. Central, good team there, garaged parking for my motorcycle, great food, amazing breakfast and super comfy bed.
Stayed 1 night in Jul 2022

6/10 Okay

Tony

Travelled with family
Room just adequate, lot of noise from adjoining rooms shower early morning. Our rooms shower very week. Ok for a one night stopover.
Stayed 1 night in Jul 2022