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Reviews of Evans Hotel

2 out of 5
Evans Hotel
1 CHARLTON STREET, Llandudno, Wales

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Katie on 20 Aug 2022
We thank you for your recent review, so glad that you enjoyed your stay

8/10 Good

Ashida

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Julie on 6 Jun 2022
Thank you for taking the time to review The Evans Hotel. Kind regards Admin at Evans Hotel

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had a lovely stay at this hotel, decor a bit dated but overall we had a very comfortable stay and would definitely go back, see ya soon the Evans’s 🙂
Stayed 1 night in Apr 2019
Response from Katie on 2 May 2019
Hello there. We are glad you enjoyed your stay with us and do hope you return. In regards to the decor, as we are a Victorian Hotel we do have to be sympathetic to the Victorian heritage when updating the property . Kind regards, Katie at The Evans Hotel

6/10 Okay

Debra, Bradford

Liked: Cleanliness, staff & service
Disliked: Room comfort
NICE HOTEL, BUT GOT FAULTS
GOOD POINTS - friendly staff, good size restaurant, clean, nice surroundings lovely building BAD POINTS - twin bed room very small and basic furniture, not much of it either. single beds had hard plastic cover over mattress, very noisy and uncomfortable, only stayed 1 night, was in agony all night and the next day, would have asked to changed mattress if staying for another night, but didn't realise how bad it was, until sleeping on it. had to wait ages for our breakfast, very rushed, which was very small portioned and no mushrooms, breakfast ok, got plenty of toast which we had to ask for, as we were starving... nice modern en-suite bathroom, but very small, sink tiny, shelf over sink too low, kept bashing my head. modern shower with body sprays, water just trickled out, just pointless having a fantastic shower if it doesn't work !!! was really looking forward to using it too. drinks expensive.
Stayed 1 night in Aug 2018
Response from Katie on 29 Sept 2018
Hi there, Thank you for your review. I am glad to hear our staff and the cleanliness of our Hotel were up to standards. Although, I am sorry to hear you were not completely happy with your stay.Regarding the mattress protectors, they are there for the benefit of our guests and to ensure peace of mind that you are sleeping in a clean fresh bed. Breakfast however I am unsure of whether it was slow or rushed? I am sorry you did not feel the portion size was adequate. We do offer unlimited Toast,Tea and Coffee with a range or cereals to go along side the full English Breakfast. We do ask our guest to bare in mind, we are a Victorian Hotel. This means in order to accommodate en-suits for our guests comfort, some rooms are smaller than others. kind regards Admin at The Evans Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice and clean but dated
Hotel was good for a one night stay. Very clean but old and dated. Staff good and breakfast good. No toiletries in bathroom which was tiny.
Stayed 1 night in Jul 2018
Response from Katie on 19 Jul 2018
Hello. I hope you enjoyed your stay with us. Regarding toiletries, there is hand soap, toilet paper and shower gels provided in the rooms. If you required anything else reception would have been happy to help you but nothing was brought to our attention. We are also a Victorian Hotel so obviously the decor has to keep within this style. I am glad to hear you enjoyed our food and that you were happy with the service provided by our staff. Thank you for staying with us and hopefully we may see you again in the future. Kind regards Admin at The Evans Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to both the beach &town centre
Lovely family run hotel, very helpful and friendly staff (especially the hardworking restaurant staff), nothing too much trouble. Will definitely be visiting this hotel again!
Stayed 2 nights in Jun 2018
Response from Katie on 6 Jul 2018
Thank you so much for your lovely review, I shall make sure your comment gets back to our restaurant staff. Thank you again and look forward to seeing you in the near future. Kind regards admin at The Evans Hotel

6/10 Okay

angiebabe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
near to the station centre of the town
booked on a late booking the room was a little small but had 2 single beds shower and was clean and fresh towels
Stayed 2 nights in Jun 2018
Response from Katie on 6 Jul 2018
Hello there, I would just like to thank you for taking the time to leave such a kind and descriptive review. I hope you enjoyed your stay with us and will return in the future. Kind regards admin at The Evans Hotel.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, for an old hotel it has been looked after. The staff were all very happy
Stayed 1 night in May 2018
Response from Julie on 30 May 2018
Thank you for your review. Our staff aim to make our guests enjoy their stay and we are constantly strive to update the hotel but keep its Victorian heritage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018
Response from Katie on 14 Jun 2018
Thank you for your review. We are glad you were happy with your stay. Kind regards admin at The Evans Hotel.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 3 night stay at the Evans hotel over the Easter weekend.The room was clean and comfortable. The breakfast was good and the service was fast. We also had 2 evening meals which were excellent. The entertainment was also good.
Response from katie on 5 Apr 2018
Hello, Thank you for taking the time to write a positive review. We are happy to hear you enjoyed your stay with us. Hopefully we will see you again in the future. x

8/10 Good

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again!
Our stay was as expected for the budget. A comfy room and an excellent breakfast.
Response from katie on 5 Apr 2018
Thank you for your positive response and we look forward to seeing you again in the future.x