Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham UK

Lovely hotel in a great location

Posted 25-Nov-2014
Beautiful rooms that were spotless. There was a problem checking in the weekend we were there as it was unusually busy but the staff were extremely cheerful, courteous and helpful. Maybe the management need to consider extra housekeeping staff at the weekend. Despite the problem our rooms were still immaculate. Would recommend this hotel to everyone.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom cumbria england

Good hotel quiet location

Posted 02-Nov-2014
Pros: Handy for all atractions and shopping.
Cons: The breakfast area could be better managed.We had to ask for table to be cleared and cleaned on 3 occasions.Also breakfast food needs to be re filled.
Location: Location good all atractions within walking distance.
Had great stay. But no hot water on 3rd night. Was very upsetting as we had arranged to go out to dinner.
4 out of 5
Recommended
for Couples
by Terje

This traveller left a rating score only Posted 29-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Suffolk, UK

Home from home

Posted 28-Oct-2014
Lovely atmosphere to this hotel, really relaxing. Also a great location within Liverpool. Would very much like to visit again.
5 out of 5
Recommended
for Couples
by Peterfrom Liverpool

Nice weekend away

Posted 21-Oct-2014 on Hotels.com
Went too visit echo arena
4 out of 5
Recommended
for Business Travellers
by Mattfrom Southchurch

short break

Posted 14-Oct-2014 on Hotels.com
Hotel was fairly good but expected the suite to be larger in view of the premium price. The hotel is about 20 mins from lime st so a bit misleading re distance. Good quality furnishings and great bed. Suite was let down by the following;- poor complimentary beverages, no under curtains/blinds which make you very overlooked when curtains open, large gap under the door lets in light and noise from busy corridors, poor noise insulation etc. Breakfast was a bit shambolic as there was no hot food whatsoever in that food area! Had to ask staff if any food was coming out. The coffee machine kept running out of milk etc. The toasters took nearly 5 minutes to toast the 'cheap' sliced bread. Orange juice had to be decanted from a carton. I found the hotel a bit overpriced with facilities limited for the £150 per night paid. I think the £90-£120 max bracket would be adequate for the proposition offered. The few niggling issues could be easily resolved.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 14-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Sharifrom Birmingham

Fantastic

Posted 13-Oct-2014 on Hotels.com
Brilliant will stay again
5 out of 5
Recommended
for Couples
by A verified traveller

De beste anbefalinger, kommer gjerne tilbake!

Posted 07-Oct-2014 on Hotels.com
Stort og godt utstyrt rom
3 out of 5
Recommended
for Getaway With Friends
by Karitafrom seinäjoki

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Posted 07-Oct-2014 on Hotels.com
matka ystäväperheen kanssa, huoneessa ei minibaaria, kokolattiamatto