Ratings based on 799 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2015
Pros: Good location
Everything excellent, would not hesitate to book this hotel again
3 out of 5
by A verified travellerfrom liverpool

Pleasant/disturbing

Posted 07-Apr-2015
Pleased by the location But bed wasn't comfortable N we had some problems wiv drunk people staying next to our room n thru were really loud n we couldn't sleep
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2015
Went for a good night out and when we got back a wanted a comfortable bed to sleep in and I did .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Burgh Heath Surrey

Comfortable hotel close to tourist attractions.

Posted 28-Mar-2015
Pros: The location and friendliness of the staff.
Cons: Restaurant was a bit draughty as screens dividing area from reception only had opaque screens instead of a more solid glass area.
Location: Next to Albert Dock and a few paces from the Liverpool Wheel.
I stayed for three nights as a tourist but noted a lot of visitors were there on business staying for only one. The location of the hotel was good for visiting the tourist areas of Liverpool being close to the Albert Dock and City Tour buses also Liverpool One shopping centre.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom shropshire

Nice hotel ideal for echo arena & the Albert docks

Posted 09-Mar-2015
Went to a concert at the echo arena and this hotel is just a stones throw away, ideal. Its also great for visiting the Albert docks. All in all a great night away.
2 out of 5
by A verified traveller

Nice approach to hotel but room very disappointing

Posted 25-Feb-2015
Pros: Through expedia.
Cons: Bedroom and bathrooms - need to be bigger, better decorated and have new bathrooms/showers.
Location: Good location
Room very small, dated and overpriced. Shower was a bit of a drizzle. Main foyer of the hotel nice thought and reception staff very friendly. I would personally rate the room as 2 star.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom west mids, england

On doorstep of Echo Arena

Posted 17-Feb-2015
I booked 1 night here to see top gear at the echo arena, I booked as it said it was walking distance and they weren't wrong, it's literally next door. It's also next to the car parking (multi-storey and you have to pay but get 25% validation from hotel) Room was big we had a double with a single in too, lovely and warm, all dials worked and TV had good channels too. We also got to look over the river Mersey - bonus. The hotel is lovely and clean, reception is nice albeit rooms slightly dated moreso in bathrooms, still clean and tidy but maybe a lick of paint would spruce it up. We hardly heard anyone else in the hotel but it does get busy at weekends, we did get put on a quiter floor but still thin walls. Great service, fast and efficient check in and out and nice experience for a budget hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for City Centre

Posted 31-Jan-2015
Good bargain price for a trip to watch Liverpool FC. Good amenities close by
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 30-Jan-2015
Lovely surroundings and a great nights sleep. Would definitely go there again.
3 out of 5
by A verified traveller

Great location, but noisy groups staying there

Posted 28-Jan-2015
Pros: Location
Great location, close to parking and access by foot to Albert Dock museums and attractions. Hotel was very busy, with large groups of men, and of women (wonder if they were 'stag' and 'hen' parties. Very noisy in the bar/reception area. Also from within the rooms, and in corridors late at night as groups returned at different times. Mentioned this to the staff who said if booking again, ask specifically for quieter rooms, and rooms would be allocated on different floors. As it was quite expensive, expected less raucous ambiance.