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Reviews of Residencia White Love

3 out of 5
Residencia White Love
Largo Dona Estefânia, Lisbon, Lisboa

Reviews

6.8
Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Radu

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Oct 2022
Response from Fatima on 31 Oct 2022
Muito obrigado por ter gostado de vestar connosco foi um prazer recebelo volte sempre.Fatima AFonso

6/10 Okay

lucy

Disliked: Cleanliness, property conditions & facilities
the smell was not great. good check in times, very flexible but for price paid was not very clean and wouldn’t
Stayed 2 nights in Aug 2022

2/10 Terrible

Marie France

Disliked: Property conditions & facilities
Will never stay there again !
Thank God it was just for one night ! It was extremely noisy we never slept ! This building is very old and needs a lot of work ! My God I wouldn’t have staid more than one night ! 57 euros for the night was too much for this !
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky bathroom ruined our stay
The staff was super friendly and welcoming. But the place itself was NOT it. Our bedroom was super humid and not too clean. Sheets had stains. We had a room with a private bathroom... and the smell was HORRIBLE! It was so bad that I took my shower with my mask on. We were almost throwing up every time we had to use the toilet. And the smell was staying in the bedroom all day and night. The bathroom wasn't too clean either and the floor was leaning so we felt like our heads were down when lying down on the bed. Also, there's no elevator so be ready to take your luggage to the 3rd or 4rth floor. It was super cheap and close to the public transport, but we should've definitely paid an extra $ to stay in a nicer place.
Stayed 3 nights in Apr 2022

4/10 Poor

Raymond

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Fatima on 17 Nov 2019
Muito obrigado

8/10 Good

Voltaire KONLAK

Liked: Cleanliness, staff & service
Résidence bien située à proximité des commodités de transport comme le bus 720 au pied de l’immeuble ,qui peut vous amener au centre commercial Colombo et la station de métro sadhana à 8 minutes à pieds.La place Marques Pombal, l’une des places emblématiques de Lisbonne, est à 16 minutes à pieds et vous pouvez y réserver et prendre votre bus à descentes multiples pour visiter la ville. Beaucoup de restaurants à proximité. Le logement n’est pas très insonorisé et vous risquez d’entendre le bruit des voitures mais on rentre tellement fatigué de la marche qu’on n’entend pratiquement rien… Je le recommande pour des courts séjour de 2 à 3 jours. L’emplacement est top car c’est aussi à 16 minutes en voiture pour l’aéroport. Comptez maximum 8€ en Uber pour vous y rendre.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolás Jesús

Travelled with partner
Liked: Cleanliness, staff & service
La mejor opción de calidad precio . Sin lujos. , solo para bañarse y dormir, atendido por sus dueños que viven ahí por lo cual tenes recepción siempre , te dan servicio de consigna gratis. El alojamiento en una zona muy tranquila y muchas tiendas y lo mejor , conectado con 3 líneas de metro, a 30 minutos del aeropuerto y a 20 minutos del centro histórico
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Spartansk
Spartansk. Kedeligt. God beliggenhed. Udenfor turistområdet.
Stayed 4 nights in Oct 2023

2/10 Terrible

Tsz Kin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Giulia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La peggior esperienza mai avuta in viaggio
La posizione è buona, ben servita dai mezzi e con ristoranti vicini. Ma la prima mattina mi sono svegliata con delle strane pinzature sul corpo, pensando a zanzare non c'ho fatto molto caso ma il giorno dopo l'area interessata si è stesa in maniera importante. A causa dell'estensione e del prurito ho cercato un dermatologo. Punture di scarafaggi! Ho dovuto iniziare una terapia cortisonica e cambiare a mie spese albergo. Ho fatto presente alla reception l'accaduto si sono offerti solo di pulire la stanza, nessun risarcimento perché a detta loro avevo pagato tramite sito. Nemmeno un rimborso anche parziale della visita effettuata dal medico. Solo scusa e grazie di aver liberato la stanza e averci comunicato la partenza anticipata.
Stayed 5 nights in Jun 2023

8/10 Good

JOSE

Liked: Cleanliness, staff & service, room comfort
Bon rapport prix/prestations
Le bâtiment est relativement ancien, il ne faut donc pas s'attendre à du haut standing mais les prestations sont correctes par rapport au tarif et l'établissement n'est pas très loin du centre historique (même à pied) Les + : Matelas confortable, chambre spacieuse et bon niveau d'hygiène et propreté. Très bonne boulangerie à quelques mètres Les - : environnement extérieur bruyant et la douche manque cruellement de pression pour l'eau chaude. Le rapport prix/prestation reste quand même très intéressant, notamment pour des séjours courts (3 à 5 jours)
Stayed 4 nights in May 2023

4/10 Poor

Simone

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La struttura è lontana dal centro che è raggiungibile solo con i mezzi (2 metropolitane). Pulizia scarsa (una nota positiva è il cambio degli asciugamani giornaliero). La struttura nel complesso appare fatiscente perché è palesemente datata e recuperata da l’ultimo piano di un appartamento “isolato dal resto” tramite cartongesso. Nel bagno era presente un’unica presa non funzionante è un attacco per lampadina libera all’interno della doccia. Estremamente rumorosa, con rumori dalla strada e dall’interno al passaggio di ogni ospite. Non la consiglierei per un soggiorno più lungo di una notte senza altre possibilità. Molto più simile ad un ostello. Quando siamo arrivati al check-in, nella struttura non sapevano del nostro arrivo nonostante la prenotazione online.
Stayed 4 nights in May 2023

10/10 Excellent

Celddy

Stayed 5 nights in May 2023

10/10 Excellent

Rodrigo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad muy bien ubicada. Los alrededores ofrecen amplias opciones de comida y bares.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

6/10 Okay

Edgar

Travelled with partner
Liked: Cleanliness, staff & service
La atención del personal fue bastante buena, solo estoy inconforme por sus calentadores ya que pasamos frío las 3 noches porque estos no funcionan mucho.

8/10 Good

Ayslan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 4 nuits dans cet hôtel. Le personnel est sympathique et très serviable. Assez bien situé dans Lisbonne et pas très loin des transports en communs.
Stayed 4 nights in Nov 2022

10/10 Excellent

Thabata

Liked: Cleanliness, staff & service
Apesar de ler nos reviews que o local era muito ruim, nos surpreendemos com a simpatia da receção e da limpeza do quarto. Sim o local é bem simples, mas nos sentidos muito confortáveis. Voltaria!
Stayed 2 nights in Sep 2022
Response from Fatima on 26 Sept 2022
Agradeço por nos ter escolhido muito obrigado por ter gostado nos tratamos todos os clientes bem vamos continuar da mesma maneira .Muito obrigado.FatimaAfonso

8/10 Good

Rosa maria

Travelled with family
Liked: Cleanliness, staff & service
Tiene una excelente localización. Muy buena limpieza y personal simpático.
Stayed 4 nights in Sep 2022
Response from FATIMA on 7 Sept 2022
FMuito obrigado por ter gostado de estar connosco.Fatima Afonso

6/10 Okay

Håkan

Disliked: Property conditions & facilities, room comfort
Elert
Väldigt nergånget Ej värt priset
Stayed 3 nights in Jul 2022

2/10 Terrible

Jordi

Travelled with partner
Disliked: Amenities, property conditions & facilities
No informan que está en una ternera planta sin ascensor.
Stayed 8 nights in Jun 2022

6/10 Okay

Tiago N

Disliked: Property conditions & facilities, room comfort
Honest people, Poor structure! Complicated!
Complicated! If in survival mode, there is no other hotel available in Lisbon, sure there is a bed and a shower here. It is not a hotel, not a bed & breakfast, it is something below it. Structure is bad. HOWEVER, these people were HONEST. By accident I left some valuables(very valuable) just on the bed, for 2 hours. When I came back, me bed was made, everything organized and my valuables well organized close to my pillow. I was happy. More than I can tell about a Mercury Hotel(Chile), in which even an Overcoat disappeared during a "room cleaning". So on maintenance and structure this hotel sucks big time, on the other hand they were honest. Sure there are wayyyyy better hotels, I would not book again, unless as last option. But they were honest!
Stayed 2 nights in Jun 2022

6/10 Okay

Jacques

Liked: Cleanliness, staff & service
Convenable pour backpakers .
Stayed 6 nights in Mar 2022
Response from fatima on 13 Apr 2022
Muito obrigado

10/10 Excellent

Paula

Stayed 1 night in Feb 2022
Response from fatima on 16 Mar 2022
Muito obrigado pela vossa estadia e gostamos muito de os ter connosco. Mais uma vez muito obrigado pela vossa avaliaçao . Atenciosamente Maria de Fatima Afonso

6/10 Okay

Nancy

Liked: Staff & service
Very friendly staff, good location. However windows are old so we could hear noise from outside. Walls are so thin, so it's impossible not to hear people from other rooms.
Stayed 1 night in Oct 2021
Response from fatima on 17 Nov 2021
muito obrigado

4/10 Poor

Mariella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pulito ma non veritiero rispetto alla descrizione
Proprietaria molto gentile e pulizia giornaliera buona. Posizione buona. Camera piccola, letto piccolo, pavimento pendente, gradino altissimo per entrare in bagno tanto da rendere pericoloso uscire dal bagno. Sinceramente ci aspettavamo una camera semplice si ma almeno un letto matrimoniale e nkn una piazza e mezza. La corrente in bagno non utilizzabile (ho preso la scossa) Più un’ostello con bagno in camera che un residence. Descrizione dell’alloggio differente da come si è presentato
Stayed 4 nights in Oct 2021
Response from fatima on 17 Nov 2021
Boa tarde o quarto tem uma cama de casal 1.60 por 2 metros nao e um quadrado o quarto ja foi pontuado com 10 mas sempre 8-9 nao sei o que as pessoas querem nao agradamos a todos mesmo assim obrigado

4/10 Poor

Fabienne

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Oct 2021

8/10 Good

HELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
VENTAJAS: ubicación : zona segura, cafeterías y restaurantes a menos de 50 pasos. Transporte: a 500 metros de Estación Saldaña, con fácil acceso a líneas de metro, y bus y conexiones al tren. Extremadamente limpio. Personal Muy amigable. Toallas y sábanas limpias y camas cómodas. Habitación silenciosa. Precio: muy bueno. Será difícil encontrá habitación con baño privado a éste precio PROBLEMAS: sin ascensor, ubicado en un 3° piso, escalera estrecha que hace difícil llegar si tiene maletas grandes. No apto si tienes problemas de movilidad. Sin desayuno ni minibar. Relación precio / beneficio : muy buena
Stayed 6 nights in Nov 2019
Response from Fatima Afonso on 17 Nov 2019
Boa noite muito obrigado pela gentileza de ter gostado de estar connosco