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Reviews of InterContinental Cascais-Estoril, an IHG Hotel

5 out of 5
InterContinental Cascais-Estoril, an IHG Hotel
Avenida Marginal 8023 A, Estoril, Cascais

Reviews

9.8

Exceptional

Rating 10 - Excellent. 236 out of 266 reviews" "
Rating 8 - Good. 23 out of 266 reviews" "
Rating 6 - Okay. 3 out of 266 reviews" "
Rating 4 - Poor. 3 out of 266 reviews" "
Rating 2 - Terrible. 1 out of 266 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
Stayed 6 nights in Apr 2024
Response from . on 9 Apr 2024
Dear Mr. Paul,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and that our indoor pool provided a great option, especially during cooler weather. We're also delighted that you appreciated the stunning ocean views from both your room and our restaurant.It's wonderful to know that you found the walk to Cascais easy and pleasant.We hope to welcome you back soon for another enjoyable experience!Best Regards,Raquel MataAssistant Front Office Manager

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sra. Marta on 29 Mar 2024
Estimada Sra. Marta,Agradecemos sinceramente a sua avaliação. É com grande satisfação que recebemos o seu feedback positivo.Ficamos muito felizes por termos correspondido às suas expectativas durante a sua estadia connosco.Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no nosso hotel. Se precisar de alguma assistência adicional ou se desejar partilhar mais detalhes sobre a sua experiência, não hesite em contactar-nos.Com os melhores cumprimentos,João Carreira - Front Office Manager

10/10 Excellent

Taek Sung

Stayed 4 nights in Dec 2023
Response from Taek Sung on 29 Mar 2024
Dear Mr. Sung,We sincerely appreciate your five-star rating! It's with great pleasure that we receive your positive feedback.We are delighted to have met your expectations during your stay with us. Your rating serves as an additional motivation for our entire team, who work tirelessly to provide memorable experiences for our guests.We look forward to welcoming you back soon for more unforgettable moments at our hotel. If you need any further assistance or wish to share more details about your experience, please don't hesitate to contact us.Best regards,João Carreira - Front Office Manager

10/10 Excellent

Aldo Jose Peixoto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean. Easy uber (25-30 min) or train (45 min) into Lisbon. Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass. Rooms are updated and well appointed. Will definitely stay here again when returning to Lisbon.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pharlande Nessa Gaspard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Francelina Amaral - General Manager on 27 Dec 2023
Dear Mrs. Gaspard, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and nice property
Stayed 1 night in Sep 2023
Response from Sara Mendes - Assistant Front-Office Manager on 12 Oct 2023
Dear Mr. Max,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
Stayed 2 nights in Oct 2023
Response from Francelina Amaral - General Manager on 4 Oct 2023
Dear Mrs. Nina, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Heather

Stayed 1 night in Sep 2023
Response from Francelina Amaral - General Manager on 15 Nov 2023
Dear Mrs. Heater, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend
Stayed 7 nights in Sep 2023
Response from Francelina Amaral - General Manager on 4 Oct 2023
Dear Mr. Max Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
Stayed 3 nights in Sep 2023
Response from Francelina Amaral - General Manager on 4 Oct 2023
Dear Mr. Steve, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, amenities
Atmosphere, view
Stayed 6 nights in Sep 2023
Response from Francelina Amaral on 17 Sept 2023
Dear Mr. OlegI would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic time. Views from Hotel exceptional
Stayed 3 nights in Sep 2023
Response from Sara Mendes - Assistant Front-Office Manager on 16 Sept 2023
Dear Mrs. Patricia, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

jeffrey, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
Stayed 1 night in Sep 2023
Response from Sara Mendes - Assistant Front-Office Manager on 15 Sept 2023
Dear Mr. Jeffrey,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Gila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Francelina Amaral - General Manager on 10 Sept 2023
Dear Mrs. Gila, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic rooms and service
Fantastic room and service. The large balconies with every room are fantastic. The huge and extremely comfortable beds are a real luxury. Thank you.
Stayed 5 nights in Aug 2023
Response from Francelina Amaral - General Manager on 24 Aug 2023
Dear Mr. Martin,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Terrilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Everything great
Stayed 10 nights in Aug 2023
Response from Sara Mendes - Assistant Front-Office Manager on 16 Aug 2023
Dear Mr. Terrilyn, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
We like everything about this property.
Stayed 3 nights in Aug 2023
Response from Francelina Amaral - General Manager on 13 Aug 2023
Dear Mr. Steven, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it!!
What an amazing stay! The staff were outstanding and couldnt have been nicer or more helpful. We were there for an occasion and the staff went out of their way to make it very special. The location was stunning with a 180 degree sea view, and very conveniently located beside a train stop and the boardwalk between Cascais and Estoril. The poor was really lovely with comfy loungers and poolside service. The rooms are really beautiful and spotlessly clean. The food is delicious. Breakfast is buffet as well as a la carte. We also had dinner one night and that was very tasty in a stunning setting. The hotel is not cheap but boy do you get value for money. We loved it and would highly recommend!!
Stayed 3 nights in Jul 2023
Response from . on 23 Jul 2023
Dear Mr. Deirdre,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Broderick, Oviedo

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!
Stayed 3 nights in Jul 2023
Response from Sara Mendes - Assistant Front-Office Manager on 6 Jul 2023
Dear Mr. Broderick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Telma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2023
Response from Sara Mendes - Assistant Front-Office Manager on 6 Jul 2023
Dear Mrs. Telma, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Pam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location by beach, great staff and total relaxation the perfect getaway from the Lisbon
Stayed 1 night in Jun 2023
Response from Sara Mendes - Assistant Front-Office Manager on 1 Jul 2023
Dear Mr. Pam, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train station too close to hotel . Woke me up
After reading so many reviews booked this hotel on this site despite being an IHG member The room was great the front desk staff very good We had a premier ocean view but in arrival upgrades to junior suite . The room was lovely and the front desk staff also very welcoming All was going well till the next morning when we were woken up by the sounds of a train. This woke us up. Nobody mentions in any review that the train stops outside the hotel throughout the day I was on a romantic holiday with my wife first time without the kids and this was not what we expected paying over Euro 490 a night. I spoke to reception to see if we could check out a day early and although it was a pay at hotel reservation they said after speaking to the manage because I booked through hotels.com they could not cancel. They actually told me that they didn’t get many complaints about the noise The train literally stops less then 100 yards from the pool. ! Beware I have stayed at many intercontinental hotels and they have been very flexible with date change even if booked on hotels.com. Because of this experience I will not be staying at any intercontinental hotel again I chose the intercon because it was an international brand . I am shocked that after my complaint they would not let us leave a day early I moved to Grand Real Villa Italia ( which I had been looking at before I booked anything ) and what a difference Would recommend this any time over the Intercon
Stayed 2 nights in Jun 2023
Response from Francelina Amaral - General Manager on 29 Jun 2023
Dear Mr. Vivek, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. Sincerely,

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. 10 minute walk to the city, has a great pool area that serves food & beverages. The restaurant upstairs was good & has a great view. Rooms clean & up to date. There is valet parking with a parking garage, offers electric charging as well. The top floors of the hotel are privately owned residences.
Stayed 2 nights in Jun 2023
Response from Francelina Amaral on 25 Jun 2023
Dear Donna Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Grettle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Apr 2023
Response from Francelina Amaral - General Manager on 9 Apr 2023
Dear Miss Grettle, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Satinderpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Duarte Guimaraes on 19 Mar 2023
Dear Mr. Satinderpal,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Duarte Guimaraes - Front Office Shift Leader

10/10 Excellent

Bercovich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatifull building, wiht nice and very confortable room. wiht great balcony
Stayed 4 nights in Mar 2023
Response from Sara Mendes - Assistant Front-Office Manager on 9 Mar 2023
Dear Mr. Bercovich, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

joao, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in Feb 2023
Response from Duarte Guimaraes on 13 Feb 2023
Estimado Sr. Joao, Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Duarte Guimaraes - Front Office Shift Leader

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Jie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right by ocean! great location!

10/10 Excellent

Richard

Stayed 7 nights in Sep 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, staff very friendly, great breakfast buffet, right at a train stop for a train into Lisbon, the pool area was great, and right next to the sea boardwalk for a walk along the ocean and into Cascais
Stayed 7 nights in Oct 2022
Response from Francelina Amaral - General Manager on 12 Nov 2022
Dear Mr. MarkFirstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was friendly, the breakfast was great and the pool facility was good . Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Myles

Stayed 4 nights in Oct 2022

10/10 Excellent

Susan Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Spacious rooms, well equipped. Good service and attention to detail.
Stayed 7 nights in Aug 2022
Response from Francelina Amaral - General Manager on 22 Aug 2022
Dear Mrs. Claire,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great position, large rooms, very clean and well kept. Friendly attentive staff, would definitely go back.
Stayed 4 nights in Aug 2022
Response from Francelina Amaral - General Manager on 22 Aug 2022
Dear Mrs. Anna,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Excellent

Ghia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights at this hotel. It is in a great location, walking distance from Cascais town, the marina and various beaches. The hotel has a boutique feel, the staff is very attentive, and the rooms well designed and stocked, though on the expensive side. I would highly recommend this hotel for anyone visiting Cascais and has the budget for it.
Stayed 6 nights in Jul 2022
Response from Francelina Amaral - General Manager on 5 Oct 2022
Dear Mr. Ghia Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Ronald

Stayed 3 nights in Jul 2022

10/10 Excellent

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The view from the restaurant was beautiful, and the pool area was very quiet. We loved walking along the beach boardwalk and enjoying the sea view.
Stayed 1 night in Jul 2022
Response from Francelina Amaral - General Manager on 4 Aug 2022
Dear Mr. Colton Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was helpful and friendly, the facilities and location made a parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Oded

Stayed 2 nights in Jul 2022
Response from Francelina Amaral - General Manager on 25 Jul 2022
Dear Mr. Oded Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Adel

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, the staff were very helpful and the facilities were clean and good. The beds and room were super comfortable. Great distance from downtown cascais. Highly recommend!
Stayed 3 nights in Jul 2022
Response from Francelina Amaral - General Manager on 25 Jul 2022
Dear Mr. Oded Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property and ameneties. The pool was warm and inviting. Very secure building. Beds very comfortable. The only issue that i had was their lunch and dinner menu are extremely lacking. I would recommend staying here but look for meals elsewhere.
Stayed 6 nights in Jul 2022
Response from Francelina Amaral - General Manager on 25 Jul 2022
Dear Mr. Tom Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. We will take note of your constructive comments and will address the areas that need improvement Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

6/10 Okay

Stephen David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No direct access to the ocean from hotel Bothersome noise due to thin walls Train line goes between pool and beach
Stayed 4 nights in Jul 2022
Response from Francelina Amaral - General Manager on 14 Jul 2022
Dear Mr. Stephen David Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We will take note of your constructive comments and will address the areas that need improvement. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Shahrukh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very attentive, caring staff and service.
Stayed 3 nights in Jun 2022
Response from Francelina Amaral - General Manager on 29 Jun 2022
Dear Mr. Shahrukh Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location! Friendly staff!!
Stayed 1 night in Jun 2022
Response from Francelina Amaral - General Manager on 25 Jul 2022
Dear Mr. Spencer Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Lexy

Stayed 3 nights in Jun 2022

10/10 Excellent

Pichetpol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2022
Response from Francelina Amaral - General Manager on 14 Jun 2022
Dear Mr. Pichetpol Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muita Bonita!
This place was one of the most wonderful places I have ever stayed. The room was luxurious and beautiful, the staff were outstanding and very attentive to making sure we enjoyed our stay. The food was unbelievable.
Stayed 2 nights in May 2022
Response from Francelina Amaral - General Manager on 29 Jun 2022
Dear Mr. Michael Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, perfect service and quiet. Walking distance to Cascais and tourist points. Villa Saboia is an excellent restaurant 5 min walking from the hotel.
Stayed 7 nights in Feb 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing break in Cascais- Estoril
We spent a week in this beautiful hotel and everything was perfect. The location is convenient, right beside the railway station in Monte Estoril and overlooking the seafront promenade. The staff were friendly and helpful, the room was spacious and comfortable. The hotel is modern, with a very high standard of cleanliness. All in all, a very enjoyable experience.
Stayed 7 nights in Nov 2021
Response from Francelina Amaral - General Manager on 26 Dec 2021
Dear Ms. Cynthia, Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. It is such a pleasure to read how much you enjoyed your stay along with the service our team provided. Additionally, we appreciate your comments regarding our prime location and rooms. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager