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Reviews of The Exchange Coach House Inn

3 out of 5
The Exchange Coach House Inn
Bigby Street, Brigg, England

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
A lttle grubby
The hotel didn't seem to be sure of our booking when we arrived. After that, the check in was swift. The room was grubby as was the bathroom. The duvet cover and the pillowcases were marked and clearly very old indeed. It was quiet and the location is great for visitors to Brigg. The price of the room was low and I suppose this was a case of ''getting what you paid for''
Stayed 1 night in Dec 2019

4/10 Poor

Gerald

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to get away and the hotel staff are very helpful and friendly and the fact it is dog friendly and the staff have been great and helpful the food is very good quality
Stayed 3 nights in Oct 2019

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it :)
Amazing :)
Stayed 8 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please in my advise do not book this hotel. The room was so damp they locked a window open with a bolt to try and air the room. Which made the room soooooooooo cold. The smell was of a damp dog in the room was so overpowering I sprayed my deodorant to the point I ran out. after 15mins of trying to get used to this I walked out. The hotel refused my complaint. But luckily I booked through expedia and got a refund in vouchers.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic but great value for money some of the furniture dated but otherwise fine.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Agreenwood

Disliked: Cleanliness, property conditions & facilities, room comfort
Err What can i say !
Bad points first.....The room i stayed in was damp, room constantly smelt fusty....the duvet and bed was cold and damp to the touch....heating in the rooms seem to be non existent, 1 storage heater on the wall turned fully up took forever to warm up.....no heating in the bathroom, heated towel was present but didnt work....generally quite noisey, doors slamming and banging all hours from the privately rented flats next to the hotel rooms.....the good points !! Err Err Err No sorry cant think of any!

8/10 Good

Andy B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Exchange Coach House, Brigg - July 2012
I was working in Brigg for a couple of days so needed a hotel close to the town centre. Booked this via Hotels.com and listed hotels by distance from the postcode where I was working. This is a fairly nice hotel with the rooms not being part of the main building (at least the one I stayed in wasn't). The room was comfortable and very 'homely' but maybe a little dated. It is a shame the hotel bar wasn't open and I am not sure whether it just wasn't open on Wednesday evening when I got there or whether it was closed permanently? However the back of the hotel opens onto the main pedestrian walkway through the town centre so several pubs and restaurants within a couple of minutes walk. Nice place and I will book here again when I am next working in Brigg.

6/10 Okay

Verified traveller

Disliked: Room comfort
Hot water
Whilst this was a lovely little hotel, the restaurant was closed for refurbishment and there was not hot water in my room.