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Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
Front desk was very friendly. Very convenient location. We enjoyed our stay immensely. Very glad we chose to stay a little out from the convention center.
Ruth
Stayed 2 nights in Mar 2024
Response from Sahil on 29 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property, we take pride in being recognized in areas such as guest service. We are glad to hear that everything went well throughout the entirety of your stay, and we hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
8/10 Good
Greg
13 Apr 2024
Greg
Stayed 1 night in Apr 2024
Response from Sahil on 15 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well during your stay, and we hope to get the opportunity to host you again in the future.
I didnt get much sleep. I was on the 2nd floor and can hear every step from upstairs. From 5am on. Also constant door slamming. Quiet hours not observed. Clean and staff friendly but i hardly got rest. It was unbelievably loud. I'm still tired writing this. I paid to get more tired honestly.
Keith
Stayed 1 night in Apr 2024
Response from Sahil on 21 Apr 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEXINGTON DTWN AREA-KEENELAND. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay. As an award-winning property, we take pride in being recognized in areas such as cleanliness as well as guest service. We look forward to getting the opportunity to host you again in the future.
Liked the large room. Bed comfy. Staff very friendly and helpful with getting us into our room early and giving info around the area / things to do while visiting Lexington. Did find a died bug in bathroom, staff responsive and did an extra clean to our room. Breakfast basic. Don’t recommend eating eggs and meat- resulting in an upset stomach.
Tami
Stayed 2 nights in Apr 2024
Response from Sahil on 15 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay. As an award-winning property, we take pride in being recognized in areas such as guest service. We look forward to getting the opportunity to host you again in the future.
One of the best modestly price hotels I have ever stayed at.
Robert
Stayed 3 nights in Mar 2024
Response from Sahil on 11 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay, and we look forward to getting the opportunity to host you again in the future.
The property is in a nice quite area. Convenient for dinning, car wash and fuel nearby. All-round excellent stay.
James
Stayed 1 night in Mar 2024
Response from Sahil on 10 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything was enjoyable during your stay. We look forward to getting the opportunity to host you again in the future.
Great hotel staff and pool. Breakfast was the best of 5 hotels on the trip and room was clean.
Kurtis
Stayed 2 nights in Mar 2024
Response from Sahil on 10 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything was enjoyable during your stay. As an award-winning property, we take pride in being recognized in areas such as guest service. We look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything was enjoyable during your stay, and we hope to get the opportunity to host you again in the future.
Everything was very clean and friendly staff. Need correct bedding for pull out bed available.
Sharon
Stayed 1 night in Apr 2024
Response from Sahil on 2 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We look forward to getting the opportunity to serve you again in the future.
Close to everything. Room is quite comfy and breakfast is good. Staff is nice. Highly recommended
Connie
Stayed 2 nights in Mar 2024
Response from Sahil on 30 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express Lexington DTWN Area-Keeneland. We are glad to hear that everything was enjoyable throughout the entirety of your stay. We look forward to getting the opportunity to host you again in the future.
10/10 Excellent
Sonny
26 Mar 2024
Sonny
Stayed 2 nights in Mar 2024
Response from Sahil on 29 Apr 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we hope to get the opportunity to serve you again in the future.
Staff was very polite and helpful. Many choices for breakfast.
Cyril
Stayed 3 nights in Mar 2024
Response from Sahil on 27 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay. As an award-winning property we take pride in being recognized in areas such as guest service. We look forward to getting the opportunity to host you again in the future.
10/10 Excellent
Christopher
21 Mar 2024
Christopher
Stayed 1 night in Mar 2024
Response from Sahil on 23 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that you enjoyed your stay, and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything was enjoyable throughout the entirety of your stay. As an award-winning property we take pride in being recognized in areas such as cleanliness as well as guest service. We look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that you enjoyed your stay, and we hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay. As an award-winning property we take pride in being recognized in areas such as cleanliness. We look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout the entirety of your stay. We hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
Everything was good.. If I’m ever back in the area I will stay again l..
Ashley
Stayed 2 nights in Mar 2024
Response from Sahil on 15 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
I like the area. Only a mile to the convention center
Michelle
Stayed 3 nights in Mar 2024
Response from Sahil on 15 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that you enjoyed your stay, as well as the surrounding area. We look forward to getting the opportunity to host you again in the future.
8/10 Good
Aaron
8 Mar 2024
Aaron
Stayed 1 night in Mar 2024
Response from Sahil on 2 May 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
Very friendly staff and was extremely helpful in helping me with my luggage and room since I had foot surgery. Quiet and beautiful room. Very clean. Only complaint was bed was not comfortable.
Laura
Stayed 1 night in Mar 2024
Response from Sahil on 5 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We are happy to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
10/10 Excellent
kurt
1 Mar 2024
Liked: Amenities
Nice area
kurt
Stayed 2 nights in Feb 2024
Response from Sahil on 5 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay, as well as the location. We hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that you enjoyed your stay and we look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that you enjoyed your stay, and we look forward to getting the opportunity to serve you again in the future.
10/10 Excellent
Jim
11 Feb 2024
Jim
Stayed 1 night in Feb 2024
Response from Sahil on 31 Mar 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay, and we hope to get the opportunity to host you again in the future.
Excellent place to stay in Lexington; reasonable price; close to Rupp Arena; staff was very cordial & accommodating
Debra
Stayed 1 night in Feb 2024
Response from Sahil on 7 Feb 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as guest service. We are glad to hear that everything was enjoyable during your stay, and we hope to get the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as cleanliness. We are happy to hear that everything was enjoyable during your stay and we look forward to getting the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well during your stay. We look forward to getting the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We hope to get the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as cleanliness. We are glad to hear that you enjoyed your stay, and we hope to get the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay, and we look forward to getting the opportunity to serve you again in the future.
Best hotel I’ve ever stayed in. Fantastic service and everyone was nice.
Jim E.
Stayed 4 nights in Dec 2023
Response from Sahil on 15 Jan 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything was enjoyable throughout the entirety of your stay. As an award-winning property we take pride in being recognized in areas such as guest service. We hope to get the opportunity to serve you again in the future.
I didn't even stay at this hotel, i reserved at a different location in the same brand, across town. I canceled, and was still charged. Will NEVER be using expedia again!
Carl R
Stayed 1 night in Jan 2024
Response from Sahil on 11 Jan 2024
Thank you for taking the time to give us your response about your recent experience here in Lexington. I have done some research into the reservation, and it looks like it had been processed as a No Show rather than being cancelled. For any questions or concerns regarding the reservation I would recommend getting in contact with Expedia for further assistance.
This property was well maintained. It was very clean. The staff was very friendly. I could tell they enjoy their jobs and take pride with their job and property. I would definitely stay here again.
Chrystal
Stayed 2 nights in Dec 2023
Response from Sahil on 11 Jan 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We are happy to hear that everything went well throughout your stay and we look forward to getting the opportunity to serve you again in the future.
The hotel was clean and pleasant. All staff were welcoming and friendly. We will definitely book here again.
Verified traveller
Stayed 1 night in Jan 2024
Response from Sahil on 11 Jan 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well throughout the entirety of your stay. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We look forward to getting the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything was enjoyable during your stay. As an award-winning property we take pride in being recognized in areas such as guest service as well as cleanliness. We hope to get the opportunity to serve you again in the future.
10/10 Excellent
Kelli
Travelled with family
3 Jan 2024
Liked: Amenities
Kelli
Stayed 1 night in Jan 2024
Response from Sahil on 11 Jan 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay and we look forward to getting the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that you enjoyed your stay, and we look forward to getting the opportunity to serve you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well throughout your stay. We hope to get the opportunity to host you again in the future.
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well during your stay. We hope to get the opportunity to serve you again in the future.
10/10 Excellent
Christopher
1 Jan 2024
Christopher
Stayed 1 night in Dec 2023
Response from Sahil on 25 Jan 2024
Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are happy to hear that everything went well during your stay. We look forward to getting the opportunity to serve you again in the future.