Lobby

Reviews of Days Inn by Wyndham Lexington NE

2 out of 5
Days Inn by Wyndham Lexington NE
2506 Plumcreek Center Pkwy, Lexington, NE

Reviews

6.4
Rating 10 - Excellent. 35 out of 215 reviews" "
Rating 8 - Good. 67 out of 215 reviews" "
Rating 6 - Okay. 51 out of 215 reviews" "
Rating 4 - Poor. 30 out of 215 reviews" "
Rating 2 - Terrible. 32 out of 215 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Nuntana, Wheeling

Travelled with partner
-
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Nuntana, Thank you for sharing your feedback with us. We regret to hear about the inconveniences you experienced during your stay. Your comments will be shared with the team for further review to ensure the best guest experience in the future. We appreciate your valuable insights and hope to welcome you back for a more enjoyable visit.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to gas station. Easy entrances, nice rooms.
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Maria,We're glad you found our hotel conveniently located and enjoyed our well-appointed rooms. Your feedback is appreciated as we strive to offer a positive experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, restaurants close by
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Stephen,We're glad you found our location convenient for exploring nearby dining options. Your feedback is appreciated and will be shared with our team to continue providing a seamless experience for all our guests.

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities
Not as clean as before
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Raymond,We apologize for the inconvenience caused and we appreciate your feedback. We will address this issue promptly to ensure a cleaner experience in the future.

6/10 Okay

Dean

Travelled with family
Office a shambles. Made me think the rest of the property was not well cared for. Rug stairways was very dirty. Shower head needed replacement. Otherwise everything was fine. First impressions make a difference.
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Dean,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 Good

Dean, Jackson

Travelled with partner
Liked: Cleanliness, staff & service
Hallways needed attention
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Dean,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to someday have another opportunity to host your stay.

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Manager on 15 Oct 2023
Hello John,Thank you for your excellent rating! We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Leonard

Travelled with family
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Leonard,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Leonard

Travelled with family
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Hello Leonard,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

J Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2023
Response from Manager on 12 Sept 2023
Hi J Guillaume,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Ernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 9 Sept 2023
Hello Ernie,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

Donald

Travelled with family
no elevator so I had to move luggage up the stairs
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hello Donald, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet leaked
Stayed 1 night in Aug 2023
Response from Manager on 9 Aug 2023
Hello Kathy,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our toilet. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean. Mattresses on both queen beds broken and sagging.
Stayed 1 night in Aug 2023
Response from Manager on 6 Aug 2023
Hello Colleen,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Hello Joshua,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Clean rooms
Stayed 1 night in Jul 2023
Response from RITA on 29 Jul 2023
THANK YOU FOR STAYING WITH US. I AM GLAD YOU ENJOY YOUR STAY.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 30 Jul 2023
Hello Ronald,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Okay

Pauline

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The front desk agent was nice and understanding of my complaint. They only had 2 rooms left and the first room had cigarettes odor the moment my little ones opened the room door. The second room had an awful smell(urine or smelly carpet). I couldnt sleep in that room even if its just for 1 night. She approved the refund with Expedia. Thank you for being understanding.
Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Hello Pauline, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hey, it’s a Days Inn so I didn’t expect 5 star service. That being said the check in was slow and woman was not very friendly. The hotel was ok.
Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Dear Guest,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Edmund

Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
Hello Edmund,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 12 Jul 2023
Hello Jeff,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

kyoko

Very basic place to sleep
Stayed 1 night in Jul 2023
Response from Manager on 7 Jul 2023
Hello kyoko,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 Okay

Jim

Stayed 1 night in Jun 2023
Response from Manager on 16 Jul 2023
Hello Jim,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Larry

Stayed 1 night in Jun 2023
Response from Manager on 14 Jul 2023
Hello Larry,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
Last minute decision to stay here as it was late and we'd been driving a long time. Room was okay. Bathroom was small and appeared clean. It's a bit outdated so it automatically has that slightly "dirty" look to it. The peephole in the door of our room was missing - as in there was a hole in the door that someone from the hall could look through and very clearly see into our room. I stuffed a tissue into the hole to block the view, if a person wanted to, they could have easily stuck something slim into the hole to pop the tissue out. The motel is around a few restaurants and gas stations. Checking in around 11 pm to midnight, the room was quiet. The next morning though, you could hear a lot of the traffic, especially the semis. It didn't bother us but it may be an issue for light sleepers who need our want to sleep in late. My kids ate at the included breakfast and they liked it. I don't know what all was offered besides packaged pastries (they brought me one while I finished packing up oue stuff to check out). Check in and out was easy and quick. Didn't have any interaction with staff after checking in so can't really comment much on that area. Would stay here again if needed last minute like this time but wouldn't be my first choice if booking ahead of time.
Stayed 1 night in Jun 2023
Response from Manager on 23 Jun 2023
Hello Jessica, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on 2 Sept 2023
Hello Steve,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never again
Room was disgusting and floor was sticky. Toilet was really loose.
Stayed 2 nights in May 2023
Response from Rita on 22 May 2023
Sorry for unconvinced. your stayed wasn't pleasure

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rita on 11 Apr 2023
Thanks you staying with us. we are glad you enjoy your stay.

6/10 Okay

Wesley

Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Manager on 7 Mar 2023
Hello Wesley,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

JOSEPH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Response from Manager on 7 Nov 2023
Hello JOSEPH,Thank you for taking the time to leave a review of your recent stay. We apologize for any issues you encountered during your time with us. We strive to provide exceptional service and regret that this was not your experience. We appreciate your feedback and will use it to improve our offerings for future guests. If there is anything else we can assist you with, please do not hesitate to reach out to our management team.

2/10 Terrible

Kimberly

Response from Manager on 7 Nov 2023
Hello Kimberly,We apologize if your experience did not meet your expectations. We appreciate your feedback and will review it with our team to improve our services. Thank you for bringing these matters to our attention.

6/10 Okay

Alyssa

Travelled with partner
Liked: Staff & service
We had an alright stay, it was nothing special. We got stuck in Lexington and this was one of the closer, cheaper options for us. It was not necessarily the cleanest, the walls and fixtures seemed dirty and the bed and pillows were pretty lumpy.
Response from Rita on 5 Nov 2022
Dear Alyssa,Thank you for staying with us. Have a great day!

8/10 Good

Dwight

Travelled with group
Liked: Room comfort
A place to sleep and shower.
Just needed a place to sleep for the and fit the bill. Coffee pot in room but no coffee. Bare minimum on towels, wash cloths. No kleenex in box but this is par for course for most Days Inns. It seems to be the usual case when not operated by locals. They seem to be to cost cautious.
Stayed 1 night in Oct 2022
Response from Rita on 31 Oct 2022
Thanks for your time we will check in the rooms now on

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh
It was pretty dirty for the price. Wouldn't recommend or stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

Johnny

Stayed 1 night in Aug 2022

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
Aging property, worn out furniture
Stayed 1 night in Jul 2022
Response from Rita on 25 Jul 2022
sorry you fill our property old we will try to improve as much as we can.

2/10 Terrible

Marcie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was terrible. Filthy stinky room, rude staff, no breakfast.
Stayed 1 night in Jun 2022
Response from Rita on 25 Jul 2022
sorry you are not happy with your

2/10 Terrible

Dalila

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never staying there again.
Stayed 1 night in Jul 2021
Response from Rita on 23 Jun 2022
SORRY YOUR STAY WASN'T PLEASURE WE WILL TRY OUR BEST TO IPROVE

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Rita on 20 May 2022
Thank you We are glad you enjoy your stay

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Rita on 25 Mar 2022
Thanks for your time WE ARE GLAD YOU ENJOY YOUR STAY

10/10 Excellent

susu

Stayed 1 night in Mar 2022

8/10 Good

Pamela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like it there its quiet. Rates are reasonable. Could use a good dusting but other then that thought it was good.
Stayed 1 night in Feb 2022
Response from Rita on 8 Feb 2022
we will try thanks

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel. No lock on side entrance. I moved a chair in room to watch tv and there was trash behind and under it. Breakfast cereal was extremely old. Raisins were like rocks.
Stayed 1 night in Jan 2022
Response from Rita on 30 Jan 2022
Sorry your stay wasn't pleasure. We will work on housekeeping and cereal.

6/10 Okay

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need remodeling
Stayed 1 night in Dec 2021
Response from Rita on 4 Jan 2022
we are working on

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine very impressed
Stayed 1 night in Dec 2021
Response from Rita on 3 Dec 2021
Thank you staying with us we are glad you enjoy your stay

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked because they were pet friendly not and made sure to let me know there was no refund never again I’ll sleep in my vehicle before I give them another dime
Stayed 1 night in Nov 2021
Response from Rita on 3 Dec 2021
Sorry your stay wasn't pleasure.

6/10 Okay

Adam

Disliked: Property conditions & facilities
Staff lacked any personality, the toilet in my room wouldn’t flush due to a corroded and broken chain in the tank, the Directv box was unplugged, plaster was coming off the ceiling, the shower tub had a large chip/crack in floor, and “breakfast” was laughable. Don’t anticipate returning to this location.
Stayed 1 night in Nov 2021
Response from Rita on 3 Dec 2021
Sorry your staying wasn't pleasure

6/10 Okay

Judy L.

Liked: Cleanliness, staff & service
Ehhh
Disappointing part was the room that smelled like cigarette smoke. I should’ve believed the review someone else wrote, saying the same thing.
Stayed 1 night in Nov 2021
Response from Rita on 5 Nov 2021
Sorry you are not happy with your stay some else smoke down the hall you may be smell we are try to clean as much as possible

6/10 Okay

DEBRA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A dump.
This place is a dump. If I had paid $50, okay, but 2 nights stay was $230. No security at the side entrance. Couldn’t open the refrigerator door because the bed was in the way. The coffee decanter was the wrong tape for our type of coffee machine, so no coffee. The toilet sounded like it wasn’t attached to the floor, or something was definitely broken on it. I was very shocked to see what an over $100 a night hotel looks like in small town in Nebraska. I would never stay there again. Just a dump. Oh and the USB ports that they had don’t work and the phone didn’t work so we were unable to call the front office to complain about anything. There were four of us staying in the room, which they knew in advance because I booked it that way, but there were no towels for four people and no bedding for the extra bed that they had in the room. And again no phone to call them. Check out a different hotel instead of this one.
Stayed 2 nights in Oct 2021
Response from Rita on 1 Nov 2021
Sorry your stay wasn't pleasure with us we try to fix as much as we can

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price.
Stayed 1 night in Oct 2021
Response from Rita on 26 Oct 2021
we are glad you enjoy your stay.thank you for staying with us