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Reviews of Mount Errigal Hotel Conference & Leisure Centre

4 out of 5
Mount Errigal Hotel Conference & Leisure Centre
Ballyraine, Letterkenny, Donegal

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 412 reviews" "
Rating 8 - Good. 137 out of 412 reviews" "
Rating 6 - Okay. 70 out of 412 reviews" "
Rating 4 - Poor. 35 out of 412 reviews" "
Rating 2 - Terrible. 23 out of 412 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ronan

Stayed 1 night in Dec 2023

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel! I wasn't going to leave a review about the terrible noise of drunks outside and throughout the hotel to all hours of the night (got no sleep at all). But today i have no choice to leave a review to warn others as the owner of this hotel has verbally attacked and belittled me infront of 3 small children. He banged on our door after we came up from swimming and proceeded to shout in my face about spray foam soap that the girls left in the shower. They take this soap swimming all the time as they wash themselves with it and have lots of fun at the same time (it literally washes away- its soap). I tried to explain to him that it was just soap and it washes away but he started to shout at and insult me infront of the kids saying "i need to discipline them and that i was a disgrace". I've never felt so annoyed and upset after a hotel stay- we were there for my daughters 9th birthday, the owner knew this as he was sitting behind our table last night when we did the cake in the restaurant. It was a big treat for my daughter and neices to stay at Mount Errigal but they were left so upset and scared by how the owner shouted at me infront of them, they were that nervous leaving our room to check out they wanted to run out to the car incase they saw him again. I did see him again and started to tell him how unprofessional and inappropriate his approach was to which he replied "don't you try to take the moral high ground". No wonder the place has so many bad reviews.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and good leisure centre
Stayed 1 night in Nov 2023

8/10 Good

Sinead

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with all
Stayed 2 nights in Oct 2023

2/10 Terrible

Chris

Stayed 1 night in Oct 2023

6/10 Okay

Enda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Patrick

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very unhappy seeing the black mold in the room, the sheets in the room hadn’t been changed we where there 4 days
Stayed 4 nights in Oct 2023

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Staff were friendly and doing their best. Bar staff were all very young and inexperienced. Waiting a long time for drinks and there was nobody to take the glasses off the tables
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Just a bad hotel over all service in bar was shocking
Service in bar shocking shower in room was a disgrace beds were like bricks
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sinead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, we had a lovely stay
Stayed 1 night in Sep 2023

4/10 Poor

Trevor

Travelled with family
Disliked: Amenities
The hotel is showing sign of age, beds are awful. Have a good look at them
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and Staff was amazing. Would stay at hotel again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Glen

Stayed 1 night in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Anne

Stayed 1 night in Aug 2023

10/10 Excellent

Jeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay . Grandchildren enjoyed the pool . Lovely breakfast .
Stayed 1 night in Aug 2023

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 2 nights in Aug 2023

8/10 Good

Sandra

Stayed 1 night in Aug 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023

4/10 Poor

Ashling

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

SEAMUS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price- plenty to do around the hotel and walkable to town
Stayed 1 night in Aug 2023

10/10 Excellent

Eithne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent an enjoyable weekend at Mount Errigal. The Hotel and leisure facilities were good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and accommodating to a late night check-in.
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Attened a wedding here last week food was 5 star, rooms are a bit dated but the small amount of bar staff for a 200 wedding and normal restraunt on the night was shocking, at most 4 people were bar and sometimes 2 for the majority of the night. Experience in the staff seemed very young and untrained to deal with numbers.
Stayed 1 night in Aug 2023

8/10 Good

Lindsay Nea

Liked: Cleanliness, property conditions & facilities
The room is big.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here quite few times now dosent let you down food great staff excellent and friendly
Stayed 1 night in Aug 2023

6/10 Okay

Louise

Travelled with partner
Disliked: Staff & service
Loads of young inexperienced staff just floating round the hotel. All very polite and mannerly but not really doing much. No sign of senior staff or managerial staff at all so its not surprising there wasn't much work being done. Bar food sounded delicious on menu but was disappointing in reality. Decor is very dated. Mahogany everywhere. On the up side the bed was comfy and the curtains in my room were nice. The breakfast was also ok. I will be returning to Letterkenny in Dec but won't be staying here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Roisin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy room. Convenient location with ample parking.
Stayed 1 night in Aug 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Aug 2023

10/10 Excellent

Fionnuala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Petar

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff. Very quiet. Pretty dated facilities, poor lighting levels in rooms - struggled to see where things were in the wardrobe. Overall we were pleased but needs a face-lift to be 4 star as they rate it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Seamus

Stayed 2 nights in Jul 2023

10/10 Excellent

Pauline

Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic stay in the hotel. The new refurbished rooms are amazing and so spacious and clean
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Review for mount errigal
Overall our experience there was very good, the service was friendly and efficient, the staff were all very young (literally just left school!)but, we were very impressed with their enthusiasm, energy and friendliness. Nothing was too much trouble for them. The food was of a very high standard,. I’m loathe to say but the only thing that marked them down on the food was the battered cod,. My husband ordered this with high expectations ( especially as the hotel is situated right on the Atlantic coast, which obviously is renowned for its cod), so he was very disappointed when it arrived and it was a very poor size of a portion for what you would expect of cod,. It was very thin and the batter was that hard that his fish nearly flew off the plate when he cut into it ! The hotel was clean and tidy, what you would expect. The only other point that marked it down was the bed. This was a biggy for us unfortunately. The bed was hard and uncomfortable, so much so that neither of us got much sleep. At all! We were both tired during the day from lack of 😴 ,. But , have to say we thoroughly enjoyed the whole spa experience and made good use of these facilities, just chilling and relaxing. Sorry for the negative feedback at the end but just trying to leave an honest review.
Thoroughly enjoyed breakfast,. Good choice of cereals, fruit, yogurt etc,. And hot food was buffet style, good selection, very tasty
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A Pleasant Stay
Stayed 3 nights in Jul 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Room at night was noisy just to road as window would not fully close. Had to move to another room the nxt day.
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Jun 2023

8/10 Good

George

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Breakfast
Breakfast was disappointing. It was advertised as starting at 8am and we where down at 8 and I think there may have been a coach tour in possibly earlier and food was well picked over. It was also not very warm. We had to ask for coffee and then look for milk and also spoons which was disappointing and felt it was not worth 32 euro .
Stayed 1 night in May 2023