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Reviews of Hampton Inn Lead

2.5 out of 5
Hampton Inn Lead
900 Miners Ave, Lead, SD

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 238 reviews" "
Rating 8 - Good. 66 out of 238 reviews" "
Rating 6 - Okay. 54 out of 238 reviews" "
Rating 4 - Poor. 30 out of 238 reviews" "
Rating 2 - Terrible. 18 out of 238 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

6.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Pleased with everything. Staff very friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent and is another prime example of the quality and comfort Hampton Inn consistently delivers. I will certainly stay here again and recommend to others.
Stayed 1 night in Mar 2024
Response from Nicole on 10 Apr 2024
Thank you for the review Shelly. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole and the whole staff was awesome. They make you feel at home and they are so friendly.
Stayed 2 nights in Feb 2024
Response from Nicole on 28 Feb 2024
Thank you so much for your great review on our property, Kory! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nicole on 9 Feb 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Brock

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service!
Stayed 3 nights in Jan 2024
Response from Nicole on 26 Jan 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covered parking is a real bonus where there is frequent snow - avoids having to dig out the car in the morning. The staff were all really friendly and helpful. Store in the lobby with 24/7 staff is helpful where local dining options are often limited.
Stayed 2 nights in Jan 2024
Response from Nicole on 26 Jan 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nicole on 2 Jan 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and modern. It has a bright airy openness to it. The staff are always friendly and accommodating. They go out of their way to ensure each customer is well cared for.
Stayed 4 nights in Nov 2023
Response from Nicole on 2 Jan 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly and accommodating! The rooms are spacious and bright.
Stayed 2 nights in Nov 2023
Response from Nicole on 2 Jan 2024
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nicole on 15 Nov 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Keep it that way
Stayed 1 night in Oct 2023
Response from Nicole on 24 Oct 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Lora

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great work out area with awesome equipment!
Stayed 3 nights in Sep 2023
Response from Nicole on 10 Oct 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good selection for breakfast. Front desk was very patient when our booking thru Hotels did not show up for 2 hours after we booked it.
Stayed 1 night in Sep 2023
Response from Nicole Coons on 29 Sept 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Melissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Clean, staff very friendly, breakfast great and super dog friendly!
Stayed 3 nights in Sep 2023
Response from Nicole Coons on 29 Sept 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

8/10 Good

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nicole on 11 Sept 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Teresa J

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Nicole Coons on 1 Sept 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

fay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay at the Hampton Inn in Lead SD. Front reception was welcoming when we checked in; our room was super clean; the rooms on our floor were quiet, as were the halls; the recently remodeled Hampton Inn was and clean from the gathering spaces to the kitchen breakfast area. Wi Fi was great; the large TV had good reception. We really liked the covered parking area with spaces that were wide, it was nice to have parking in that area. The 3 breakfasts we enjoyed were different each day; selection was wide and plentiful. Also, the hotel offers 'grab and go' breakfast bags, i found those are for folks leaving early, and contain fruit, bagels and PB usually, also would be great for workers staying at the hotel. Also the room we had had a closet instead of a rack for clothes. I would recommend to my friends and we'll book there next time we head toward Lead!
Stayed 3 nights in Aug 2023
Response from Nicole Coons on 29 Aug 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern after a recent renovation. Huge lobby and lounge area. The breakfast was the best hotel breakfast I’d ever had. Huge variety of food with a chef on site cooking. 10/10, nicest chain hotel I’ve ever stayed in. Close to deadwood and black hills.
Stayed 1 night in Aug 2023
Response from Nicole on 10 Aug 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Almost new hotel
Response from Nicole on 10 Aug 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New
Stayed 1 night in Aug 2023
Response from Nicole on 2 Aug 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nearly new (?)
We stay in a lot of Hamptons as they fit our needs and budget. This is one of the nicest. Very pretty lobby with a view. It seems very new and is very clean.
Stayed 3 nights in Jul 2023
Response from Nicole on 26 Jul 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

charlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility with exceptional service staff and friendly.
Stayed 3 nights in Jun 2023
Response from Nicole on 10 Jul 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels we have ever stayed in
Stayed 1 night in Jun 2023
Response from Nicole on 20 Jun 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Anna Lisa

Stayed 1 night in Jun 2023
Response from Nicole on 10 Jul 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Brooklin

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 2 nights in Jun 2023
Response from Nicole on 20 Jun 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Nicole on 22 May 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Jon, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a great price!
Stayed 1 night in Mar 2023
Response from Nicole on 27 Mar 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

MikeandRobin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Nicole on 16 Mar 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Robert, West Jordan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, renovated-like-new hotel with friendly, helpful staff in a perfect location across from the business I was visiting. Gas, liquor and grocery stores located within walking distance right across the street.
Stayed 3 nights in Mar 2023
Response from Nicole on 7 Mar 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Yuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated. Very clean and friendly. Excellent location. Parking is under roof which is very important for winter times.
Stayed 1 night in Feb 2023
Response from Nicole on 27 Feb 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Very clean and comfortable hotel with delightful staff members.
Stayed 1 night in Feb 2023
Response from Nicole on 20 Feb 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Courtney

Stayed 1 night in Jan 2023
Response from Nicole on 15 Nov 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Nicole on 2 Jan 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great hotel with very friendly staff.
Stayed 3 nights in Dec 2022
Response from Nicole on 2 Jan 2023
Thank you so much for your great review on our property! Myself and our Staff greatly appreciate it! We hope you will come back and visit us again real soon!

8/10 Good

Stacey

Stayed 1 night in Sep 2022
Response from Nicole on 24 Oct 2022
Thank you so much for your positive feedback! Myself and our staff strive to give the best service to our guests. We hope you will come back and visit us again real soon.

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at the Hampton Inn of Lead
Stayed 4 nights in Sep 2022
Response from Nicole on 24 Oct 2022
Thank you so much for your positive feedback! Myself and our staff strive to give the best service to our guests. We hope you will come back and visit us again real soon.

10/10 Excellent

Christy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Check in was relatively fast. The room was very clean. The breakfast was awesome. Great service!
Stayed 1 night in Sep 2022
Response from Nicole on 24 Oct 2022
Thank you so much for your positive feedback! Myself and our staff strive to give the best service to our guests. We hope you will come back and visit us again real soon.

10/10 Excellent

Barry

Stayed 1 night in Jun 2022
Response from Nicole on 28 Jun 2022
Good afternoon Barry, Thank you so much for your positive score and feedback. We hope you can make a trip out to stay with us again.

6/10 Okay

CC, Chadron, NE

Liked: Cleanliness, staff & service, room comfort
Great Hotel for the price!
Room was comfortable and serviced it's purpose (only was in it for a total time of 8 hours). Great price and will stay again if the price is right.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
There were black wasp-looking insects in our room and it wasn't the cleanest, but it was cheap.

8/10 Good

Clifford

Liked: Cleanliness, room comfort
Great value for the price!
Conveniently located close to Deadwood and only an hour away from Mt Rushmore and Custer State Park, I booked this hotel last minute and got a great price. Definitely not a resort, but for what I paid, I got what I expected. Comfortable king size bed, flat screen TV, fridge, and coffee machine. Bathroom is very small. There's free coffee in the morning but no breakfast. Decent Wifi. The next day, I asked to book for another night, and they accommodated me no problem, with an even lower rate! The receptionist gave me good suggestions on where to visit in the area. I wouldn't hesitate to stay hear again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. No free breakfast like ads say

2/10 Terrible

IMNION, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
We went to check into the hotel and were told the boiler had exploded and there was NO hot water in the hotel....and the clerk at the front desk directed us to a place down the road....well - there was no vacancy there...so we had to head into Deadwood. But the worse part.....we booked thru ORBITZ and we could not get a refund for the room....probably won't use Orbitz again......ugh!!!

8/10 Good

Ray, Rapid City, SD

Liked: Cleanliness, staff & service, room comfort
Nice stay, needs some work.
Over all good experience. Check in staff was good. Room clean and orderly. When I looked out my window, I could see the roof of the convention center and there were heating units that had the panels off and wires exposed. It appeared that they had been that way for a while. That is not a confidence builder for the customer when it comes to facility maintenance and safety. Front desk person was absent for about 10 minutes during prime check out time on Sunday.

10/10 Excellent

Jonathan, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel awesome value
Great Hotel Fantastic price perfect stay. I stated an extra day to see Mt Rushmore.

6/10 Okay

Jacqueline

Liked: Property conditions & facilities
Could be so much more...
This hotel could be so much more with just a little extra effort from the staff and mgmt. breakfast options would be Great, making sure the hair dryers work, adding a bible to the room. Beautiful building! Beds could be updated... Kinda lumpy.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was ok. The sink was not in the bathroom...it was right next to the bed, with not very much room.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A work in progress
There are some wonderful features of this location. We got them at the end of some renovations and during another phase. It looks like the place will be very inviting when it is complete.