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Reviews of Comfort Suites Lawton Near Fort Sill

2.5 out of 5
Comfort Suites Lawton Near Fort Sill
201 Se Interstate Dr, Lawton, OK

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 585 reviews" "
Rating 8 - Good. 182 out of 585 reviews" "
Rating 6 - Okay. 81 out of 585 reviews" "
Rating 4 - Poor. 40 out of 585 reviews" "
Rating 2 - Terrible. 29 out of 585 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delricus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was amazing at check in. Great experience.
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We're delighted to hear that you had a wonderful experience with us, Delricus. Thank you for the great rating! We appreciate your kind words and can't wait to see you again at Comfort Suites Lawton Near Fort Sill.

8/10 Good

Lucia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly customer service
Stayed 3 nights in Mar 2024
Response from Hotel Management on 11 Apr 2024
Hello Lucia. Thank you for leaving such a positive review of your stay at Comfort Suites Lawton Near Fort Sill. We're happy to hear you had a good experience. We appreciate your kind thoughts and look forward to welcoming you back!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
I asked for a first floor room because I am disabled but got put on the 2nd floor
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Apr 2024
Dear Rodney, We understand how crucial it was for you to have a room on the first floor due to your disability, and we deeply regret that we were unable to fulfill this request due to the unavailability of first-floor rooms at that time.Please know that it was never our intention to fall short of providing you with the comfort and accessibility you needed. We strive to accommodate all our guests' needs to the best of our ability, and we are truly sorry that we missed the mark during your visit. We are taking steps to ensure better availability and communication in the future, so this oversight does not happen again.If there is anything else we can do for you, please do not hesitate to let us know.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very Clean.
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Apr 2024
Hello Dennis, Thank you for taking the time to leave such a lovely review of your stay at Comfort Suites Lawton Near Fort Sill. We're happy to hear that you had a wonderful experience. We appreciate your kind words, and can't wait to welcome you back!

8/10 Good

Brian, Pueblo West

Liked: Cleanliness, staff & service, property conditions & facilities
Property is worn and dinged, but comfortable and mainly quite.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 12 Apr 2024
Hello, Brian. Thank you for staying at the Comfort Suites Lawton Near Fort Sill. We apologize for the inconvenience. We hope to see you soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was acceptable for the price. The only issue we had was the slamming hallway doors prevented us from sleeping in. Please add trim underneath the hotel room doors for better insulation from hallway noise. Thanks.
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Apr 2024
Dear Andrew,Please know that it was never our intention to fall short of providing you with the comfort and accessibility you needed. We strive to accommodate all our guests' needs to the best of our ability, and we are truly sorry that we missed the mark during your visit. Rest assured, we will notify our management about your feedback and take appropriate action, so this will not happen again.If there is anything else we can do for you, please do not hesitate to let us know.

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with a place to sit and relax. Large bathroom. Great value.
Stayed 1 night in Feb 2024
Response from Front desk on 5 Mar 2024
Our team your kind words. We will continue to do all we can to make our guest feel at home.

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly
Stayed 1 night in Feb 2024
Response from Front desk on 5 Mar 2024
Awesome our team thank you for your kind words.

10/10 Excellent

Timothy, Sautee Nacoochee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front desk on 5 Mar 2024
Awesome our team thank you for your kind words.

10/10 Excellent

Ruth, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Ruth, our staff is pleased with your excellent rating while staying with us at Comfort Suites. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Randolph, Poteau

Stayed 1 night in Jan 2024
Response from Elizabeth on 20 Jan 2024
Thank you for your 5 star review.

8/10 Good

Sandy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Elizabeth on 20 Jan 2024
Thanks for your review! Hope to see you soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and courteous what else can you say it's a great place to stay
Stayed 1 night in Jan 2024
Response from Christie on 16 Feb 2024
Dear Charles, our staff is excited regarding your excellent rating and review feedback. Our staff takes great pride in providing excellent customer service. We look forward to seeing you again.

2/10 Terrible

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Don't waste your money
We checked in to find the indoor pool is closed. Never heard of the indoor pool closing for the season. We discovered our bed was broken down the center. We let the front desk know they rudely started the maintenance man was gone We asked for a refund and they stated that the manager wasn't here. We found a toenail clipping in the other bed in our room. And the security lock was broken off on our door. The bed were terrible
Stayed 1 night in Jan 2024
Response from Management on 16 Feb 2024
Dear Charlotte, we are sorry we did not meet your expectations while staying with us. We will look into your issues/comments further.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Management on 16 Feb 2024
Dear Linda, thank you for your rating while being our guest. We look forward to having you as a guest again.

8/10 Good

Star

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christie on 16 Feb 2024
Dear Star, thank you for your rating. The staff is committed to providing excellent customer service.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Absolutely amazing I love the place I go up to Lawton at least twice a month and I will be making this my hotel of choice absolutely friendly staff absolutely willing to help in anyway they can and they’re just just awesome. Definitely give it a six stars.
Stayed 1 night in Dec 2023
Response from -Elizabeth on 30 Jan 2024
Dear Casey, Thank you for your encouraging words.Our staff takes pride in how we treat our guests. We work hard to ensure each stay is better than the last. We appreciate your loyalty and look forward to serving you in the future.

10/10 Excellent

Gene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christie on 16 Feb 2024
Dear Gene, our staff thanks you for your excellent rating while staying as our guest at Comfort Suites. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Lance, thank you for your excellent rating while being our guest at Comfort Suites. Our staff works hard to provide excellent customer service. We look forward to having you stay with us again and thank you for your business.

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming - even when we were checking in after midnight! It is an older property as evidenced by the creaky hallways. But, beds were comfortable, water was quickly hot, and the breakfast options were good. And theyve tried hard to keep it up amd keep it clean! Especially the pastry with walnuts and honey! Our room was close to freeway, so did hear some noise while awake, but not when asleep. We were there to visit some of the nearby casinos, and so it served our purposes great!
Stayed 2 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Jacqueline, our staff is pleased about your rating and review. We take great pride in providing the best customer service. We look forward to seeing you again

8/10 Good

phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay on our travels Reasonable rate
Stayed 1 night in Dec 2023
Response from -Elizabeth on 30 Jan 2024
Thanks for the great review. We look forward to serving you in the future.

8/10 Good

justin

Stayed 4 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Justin. We appreciate you taking time to rate your stay at Comfort Suites. We thank you for your business.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Teresa, our staff is excited on the rating you provided while being our guest at Comfort Suites. The staff is dedicated to providing the best customer service.

8/10 Good

Troy

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Christie on 16 Feb 2024
Dear Troy, we would like to say thank you for taking time to provide your rating while being our guest at Comfort Suites. We hope tosee you again.

10/10 Excellent

Ebony

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Ebony, our staff thanks you for taking time to rate your stay with us at Comfort Suites. We thank you for your business.

10/10 Excellent

Jack

Travelled with group
Very nice amenities. Will stay again.
Stayed 4 nights in Dec 2023
Response from Christie on 16 Feb 2024
Dear Jack, our staff is excited and thanks you for your excellent rating and review while being our guest at Comfort Suites. The staff is committed to providing excellent customer service. We thank you for your business and look forward to seeing you again.

4/10 Poor

Garin

Stayed 2 nights in Dec 2023
Response from Management on 16 Feb 2024
Dear Garin. We are sorry we did not meet your expectations while being or guest. Unfortunately, there are no comments as to why a low rating so we could look into this further.

10/10 Excellent

Jamilett

Stayed 1 night in Dec 2023

10/10 Excellent

Dasmine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent the whole day in the hotel had a good time
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

sharayne, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2023
Response from front desk on 8 Dec 2023
thank you so much for taking the time to let us know that you appreciate us. we will continue to do our best.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Frequent work trips so I stay at the comfort suites. Staff places me in a quiet area of hotel to get lots of good sleep to be ready to work my days.
Stayed 1 night in Dec 2023
Response from FRONT DESK on 8 Dec 2023
THANK YOU SO MUCH FOR YOUR KIND WORDS. WE APPRECIATE YOUR TAKING THE TIME TO REVIEW US.

8/10 Good

Elsie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrades needed
Some of the furniture needs to be replaced because the upholstery was in poor condition. It appeared that they towels had recently been replaced.
Stayed 1 night in Dec 2023
Response from front desk on 8 Dec 2023
thank you for taking the time to review us. we will do our best to make the changes needed

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel room reeked of smoke, Even though they say they are smoke free. My room smelled like it had been smoked in that same day. Refused to change my room, denying the smoke smell
Stayed 1 night in Dec 2023
Response from FRONT DESK on 8 Dec 2023
THANK YOU FOR TAKING THE TIME TO REVIEW US.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christie on 5 Dec 2023
Dear Laura. Thank you for your excellent rating while staying as our guest at Comfort Suites. We loved having you as our guest and look forward to seeing you again.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There to visit with family. Last time I was in town we stayed here, this is why I returned to the same place. Clean & friendly place.
Stayed 5 nights in Nov 2023
Response from Christie on 5 Dec 2023
Dear Lisa. Thank you for selecting Comfort Suites. Our staff enjoyed having you as our guest and we look forward to seeing you again.

8/10 Good

Sandy R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Christie on 5 Dec 2023
Hi Sandy. Thank you for rating your stay with us at Comfort Suites. We loved having you as our guest and look forward to seeing you again.

8/10 Good

Kristye N

Stayed 1 night in Nov 2023
Response from Christie on 16 Feb 2024
Dear Krislye, thank you for your rating while being our guest at Comfort Suites. We hope you enjoyed our stay with us,

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the food choices. Close to highway for in and out. Friendly staff.
Stayed 4 nights in Nov 2023
Response from FRONT DESK on 30 Nov 2023
THANK YOU SO MUCH FOR YOUR KIND WORDS. WE ENJOY HAVING YOU AS A GUEST.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FRONT DESK on 22 Nov 2023
THANK YOU SAMUEL WE APPRECIATEYOU ALSO

2/10 Terrible

Kyle

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Parking lot not lit
Stayed on Monday night for one night. Room was clean-ish. Stepped on big sticky spot in front of tv getting the remote. Bed and sheets were clean at least. People upstairs sounded like they were practicing their tap dancing skills until the early hours. Only to wake up early the next morning and find the tailgate on my truck stolen. I noticed the lights were I parked were also off. So I’m sure it made an easy pick on my truck. Will never stay at this location again. Fix the lights in your parking lot or I’m sure it’ll happen again.
Stayed 1 night in Nov 2023
Response from Frontdesk on 15 Nov 2023
Kyle we apologize for the incedent. We will get the lights fixed. Also we thank you for your feedback. Our team will do what we can to ensure your future stay at our locationis beyond your satisfaction.

10/10 Excellent

Dannielle, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; friendly staff. The only ding I had was that the grab bar in the shower was pulled out of the wall on one end.
Stayed 2 nights in Nov 2023
Response from Operations on 13 Nov 2023
I apologize for the shower bar. It was fixed after your departure. We look forward to serving you in the future.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Operations on 13 Nov 2023
Thanks Cheryl!

8/10 Good

Tera

Travelled with family
Liked: Staff & service, room comfort
Smells
Nice people. Strange housekeeping. Who cleans a room and doesn’t fix the bed. I’d stay there again but the smell in the room and hotel was too much. Moldy. Musty. Pretty bad we thought of changing hotels.
Stayed 4 nights in Nov 2023
Response from Operations on 13 Nov 2023
I apologize for housekeeping not making up your bed. I will check in to that as well as the smell. If you stay in Lawton again, I hope you'll allow us another chance to exceed your expectations.

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Christie on 7 Nov 2023
Dear Sandra. Thank you for leaving an excellent rating of your stay at Comfort Suites. Our staff enjoyed having you as our guest and we look forward to seeing you again.

10/10 Excellent

david, Kingfisher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility
Stayed 2 nights in Oct 2023
Response from Christie on 31 Oct 2023
Dear David. Thank you for your excellent rating and review of your stay at Comfort Suites. Our staff takes great pride in offering our guests the best customer service. We look forward to seeing you again.

8/10 Good

Daniel, Merritt Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Food was ok for breakfast but not robust. Nice room but TV was tricky since the input button in the bottom of the TV had to be adjusted each time it was turned on to get the DitectTV box to work. Finally the nice lady from the front desk had to manually show me how to make it work.
Stayed 2 nights in Oct 2023
Response from Christie on 31 Oct 2023
Dear Daniel. Thank you for your review of Comfort Suites. We are happy that you enjoyed your stay and are pleased to hear that our staff was able to assist with the tv issue.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Christie on 27 Oct 2023
Dear William. Thank you for your excellent rating for Comfort Suites. We enjoyed having you as our guest and look forward to seeing you again.

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Found long hair on top of the bed and under the sheets. Mold all over the AC unit.
Stayed 1 night in Oct 2023
Response from Christie on 27 Oct 2023
Dear Matthew. We are sorry we fell short of your expectations. Management will be notified of your comments.