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Reviews of Holiday Inn Express & Suites Henderson South - Boulder City, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Henderson South - Boulder City, an IHG Hotel
1530 Railroad Pass Casino Road, Henderson, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 493 reviews" "
Rating 8 - Good. 66 out of 493 reviews" "
Rating 6 - Okay. 28 out of 493 reviews" "
Rating 4 - Poor. 14 out of 493 reviews" "
Rating 2 - Terrible. 12 out of 493 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had enough options but oatmeal consistency was like wall paper paste. Hotel house a baseball team that by 9:00PM we’re very quiet. Not sure if staff or coach responsible. Can’t emphasize enough about how clean it was. Staff friendly on arrival & dinner suggestions.
Stayed 1 night in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Picked it because it was close to Las Vegas. Quick in and out of the city was nice. Staff was extremely helpful and cheerful
Stayed 1 night in May 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very clean. The staff extremely friendly. They even accommodated me with a sharps container. I am diabetic. The breakfast was wonderful. Air conditioner worked beautifully. I would definitely stay again.
Stayed 1 night in May 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Well maintained with a delicious hot breakfast. Staff were super friendly and helpful. Parking is not great since it’s shared with the Casino but it works.
Stayed 2 nights in May 2024

8/10 Good

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

6/10 Okay

Cody

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

alejandra sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

leticia

Travelled with partner
Disliked: Property conditions & facilities
Not close to anything very far from the strip
Stayed 1 night in Apr 2024

8/10 Good

Michael, Upper Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is modern hotel, reception was good and it was very comfortable & clean. Breakfast was fine. It is in a casino area and there is a lorry park in the area but we knew this before we came. It was ideal for us as a one night stay before catching our flight home and also allowed us to easy access to walk the Canyon Railway path from the Lake Mead visitor centre.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility behind the Railroad Pass casino.
Stayed 1 night in Mar 2024

6/10 Okay

Adrian

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel is right next to a truck stop, actually it is a truck stop with a hotel. Very secluded & limited dining options. Breakfast was not good @ all & wasn’t told breakfast would start @ 7am on weekends instead of 6am like we usually get @ the Home 2 Homes hotels we favor. Live & Learn I suppose.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bradley, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and well kept. The free breakfast buffet was awesome and laundry room was clean and machines worked well.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so kind the room were clean and comfortable I absolutely will stay here again
Stayed 3 nights in Apr 2024

8/10 Good

FRANCISCO

Stayed 2 nights in Apr 2024

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning very nicely
Stayed 1 night in Apr 2024

8/10 Good

Joseph, Layton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly location with wonderful. Hot breakfast. Not much else near this property. Hard mattress.
Stayed 1 night in Apr 2024

8/10 Good

Rodilyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. The price point is spot on.
Stayed 1 night in Apr 2024

10/10 Excellent

Aubree

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay along the way!
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Very nice place. Newer and clean. Also beautiful location
Stayed 1 night in Mar 2024

6/10 Okay

Jerusalem

Liked: Property conditions & facilities
Let me start with the good, the rooms are clean and the beds are very comfortable. The continental breakfast good with usual breakfast types/variety. Things I don’t like the rooms are small, the cleaning after you checked in gets worse and worse by days. You have to ask for-bedding change despite it needs change, Soap refill, towels, toilet paper etc. The front desk staff unwell-coming.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kaarthik

Great place to stay.
Stayed 6 nights in Mar 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, convenient, clean
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, no issues
Stayed 1 night in Mar 2024

10/10 Excellent

Mia

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean room. Great breakfast!
Stayed 1 night in Mar 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service
Stayed 1 night in Mar 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very happy with my stay here and will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable with an awesome breakfast. The staff were beyond accommodating. Highly recommend
Stayed 1 night in Mar 2024

6/10 Okay

Kevin, Eugene

Terrible service
Stayed 1 night in Mar 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are clean and the bathroom was big. Night light in the bathroom provided enough light to see without additional lighting for my children.
Stayed 1 night in Mar 2024

10/10 Excellent

Robelinda Abule

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent stay. Rooms and beds are comfortable. Breakfast is good and free coffee all day in the lobby. Highly recommend
Stayed 4 nights in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Gwendolyn

The area is a bit sketchy - looks to be a glorified truck stop with a casino & hotel - but the hotel was clean and convent for a quick overnight on our way from Vegas to the Grand Canyon. Great breakfast (good spread for a “free” offering).
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Staff provided great options for dining. The room is large and the bed is comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I personally give this place 5 out of 5. Staff where extremely pleasant, property overall was clean quite and out of the way of any major l annoyances of vegas itself. There where a few things that I personally don't have a problem with, by others might. Tile in the bathroom has a few dirt spots, toilet seat lid and toilet paper holder where loose, and you can kind of tell the building was put together rather quickly. I don't see this as nail in the coffin for a bad review. If you want a quite, safe and not feel like your car is going to get broken into, this is the place. I will be staying here again!

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
No one at front desk on check in or check out. Waited 5-10 minutes. Front desk attendant said he had run hotel next door as well both the night we checked in and morning we checked out. So no one was in the lobby of our hotel when he was next door. No one at front desk made hotel feel unsafe, we had kids with us. Anyone could come into hotel no questions asked.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN
Stayed 2 nights in Mar 2024

8/10 Good

John A

Travelled with family
Liked: Property conditions & facilities
Surrounding area
Stayed 1 night in Feb 2024

10/10 Excellent

Kaustubh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend for anyone visiting Hoover dam and areas near it.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024