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Reviews of Hilton Garden Inn Las Vegas City Center

3 out of 5
Hilton Garden Inn Las Vegas City Center
4655 Dean Martin Dr, Las Vegas, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 631 reviews" "
Rating 8 - Good. 140 out of 631 reviews" "
Rating 6 - Okay. 26 out of 631 reviews" "
Rating 4 - Poor. 13 out of 631 reviews" "
Rating 2 - Terrible. 15 out of 631 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly, courteous and helpful. Our room very stylish and clean. We just stayed for one night but we felt everything and everyone wonderful.
Stayed 1 night in May 2024

10/10 Excellent

Roslene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable to sleep thanks
Stayed 6 nights in May 2024
Response from SC on 20 May 2024
Thank you for choosing the Hilton Garden Inn Las Vegas City Center for your recent travels. We are so happy to hear you had a comfortable stay. We hope to see you again soon.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entry chairs need cushion instead of flat while people wait for their Uber/lyft rides. A small complimentary water would’ve been nice too when checking in
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
MeganThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, friendly staff, clean and mini-mart of sorts with snacks, drinks and fruit.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
HeatherThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. We had a good time.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
EricThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

vijayalakshmi

Travelled with family
Liked: Cleanliness
Good stay
Stayed 2 nights in Apr 2024
Response from Manager on 6 May 2024
VijayalakshmiThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
AlexanderThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

Kimyatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not good. Needs improvement.
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
KImyattaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. We will take a look at the bedding to ensure the mattress is up to standard.Sincere apologiesMark Kirsch

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
close to everything but not too close clean
Stayed 2 nights in Apr 2024
Response from SC on 25 Apr 2024
Thank you for your recent stay with us and taking the time to share feedback. We hope to welcome you back soon.

10/10 Excellent

Lynette, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SC on 23 Apr 2024
Thank you for choosing the Hilton Garden Inn Las Vegas City Center. We hope we can welcome you back soon.

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was fast and easy. The staff was very friendly and professional. The rooms were clean and the bed was comfortable.
Stayed 3 nights in Apr 2024
Response from Manager on 22 Apr 2024
NicholeThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Michele, Chatsworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the money close to every day about a 15 to 20 minute walk to the strip quiet and clean and enjoyed our stay
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
MicheleThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the construction on the roads surrounding the property, it was a great price for a nice room
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
JenniferThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good place to travel with Kids!
Stayed 1 night in Mar 2024
Response from SC on 10 Apr 2024
Thank you for your recent stay at the Hilton Garden Inn Las Vegas City Center, we appreciate you taking the time to review your stay with us. We hope to welcome you back soon when travels bring you back to the area.

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SC on 4 Apr 2024
Thank you for your recent stays we hope you enjoyed your visit to Las Vegas. We hope to welcome you again soon.

10/10 Excellent

Shawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Debit card was charged with a pending charge to cover parking and a deposit, then actual charges went through while it still had the pending charges for a week so like being billed twice for a week until pending charges finally dropped off.
Stayed 3 nights in Mar 2024
Response from SC on 22 Mar 2024
Thank you for your recent stay, we are sorry to hear in the delay in the release of your authorization, some banks take longer to release than others. We hope for another opportunity to welcome you again when travels bring you back to the Las Vegas area.

10/10 Excellent

Agata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sc on 6 Mar 2024
Thank you for choosing the Hilton Garden Inn Las Vegas City Center, we appreciate you taking the time to review your visit we hope to see you again soon.

10/10 Excellent

Niels, Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t fancy the casino mega hotels, then this is a great option. 5min drive from Bellagio but away from the noise. Room was great and staff friendly. You *could* walk to the strip (20min?) via a bridge over the highway but driving and park in a hotel garage might just be worth the $15
Stayed 2 nights in Feb 2024
Response from sc on 6 Mar 2024
Thank you for choosing the Hilton Garden Inn Las Vegas City Center, we appreciate you taking the time to review your visit we hope to see you again soon.

6/10 Okay

daricio

Business traveller
There were no restaurants nearby and the neighborhood was unsafe to walk through
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
DaricioThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from SC on 25 Jan 2024
Thank you for your recent stay at the Hilton Garden Inn Las Vegas City Center and taking the time to review your stay. We hope to welcome you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay! Very clean & neat!
Stayed 3 nights in Jan 2024
Response from Manager on 22 Jan 2024
JulieThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

2/10 Terrible

Shauna

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 22 Jan 2024
ShaunaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Fredy

Travelled with family
Excellent condition
Stayed 2 nights in Jan 2024
Response from Manager on 22 Jan 2024
FredyThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Rebeca

Stayed 1 night in Dec 2023
Response from Manager on 22 Jan 2024
RebecaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of it, had a blast.
Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
MichaelThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

4/10 Poor

Sarah

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
SarahThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Jen

Stayed 1 night in Dec 2023
Response from Manager on 22 Jan 2024
JenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is GREAT. Check-in was very smooth and took very little time. The desk clerk was very professional and check in took only a few minutes. All the employees showed genuine concern for the needs and comfort of the guests. Dre, Roland and Nimfa in the breakfast area attended to the needs of every guest with the highest standards of service. This is a hotel that genuinely shows there concern for ensuring the comfort of every guest. Truely a home away from home.
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
MIchaelThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy New yearMark KirschManager

4/10 Poor

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Night family stay
The checkin was good and fast,but didn't like the idea of paying for parking,plus we didn't even get to park in garage. Last night arrived at hotel with 2 children and street was blocked because of accident in front. I had to park down the street in a closed store parking lot afraid all night my car was going to be towed. I think my stay would have been more enjoyable if this wouldn't of happened. I think there should be more entrances to hotel besides front. If there was an emergency and we all had to evacuate. How would we all get out one way.
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
YolandaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy New yearMark KirschManager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Check your room availability. EV Chargers ICE'd
reserved a king bed with tub room. When i arrived they said they did not have any of those types of rooms available. They moved me to a 2 queen bed w/tub room instead. Wife and i had to sleep in different beds instead of together. lastly, we drive a tesla. upon arrival we discovered the hotel had 3 tesla destination chargers. which is awesome, however they were occupied at the time of arrival. one of them was being blocked by a large Ram TRX pickup truck. The space was labled "EV Only" and that its the law. I mentioned it to the front desk and they said they would look to have it towed. They never did remove the vehicle from the space. This caused me to have to wake up early before my family to go spend an hour charging up the car. It would have been great if the hotel actually followed the law and had the vehicle towed. I could of slept in and had breakfast with my family.
Stayed 2 nights in Nov 2023
Response from Manager on 1 Jan 2024
Dear valued guestThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy New yearMark KirschManager

8/10 Good

Chuyi

Stayed 3 nights in Nov 2023
Response from Manager on 1 Jan 2024
ChuyiThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy New yearMark KirschManager

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2023
Response from Jules on 23 Nov 2023
Thank you for the great feedback! We hope to welcome you back again in the near future!

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Easy property to navigate.
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
RaulThank you for taking the time to review your most recent stay at our property as your comments and your business are truly appreciated. Safe travelsMark KirschManager

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk help and really comfortable stay. was able to check in early and easily.
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
KathrynThank you for taking the time to review your most recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark KirschManager

10/10 Excellent

Timeka, Hattiesburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was really smooth. Staff really friendly!
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
TimekaThank you for taking the time to review your most recent stay at our property as your comments and your business are truly appreciated. We hope to see you again in your future travels.Yours in hospitalityMark KirschManager

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
LorraineThank you for taking the time to review your most recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark KirschManager

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Good and kind staff
Stayed 2 nights in Sep 2023
Response from Jules on 11 Nov 2023
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Lisa, Beverly Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and helpful. The USB ports in the room were not working however they fixed them within 15 minutes of being notified. The pool is nice and the water icy!
Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
LisaThank you for taking the time to review your most recent stay at our property as your comments and your business are truly appreciated. Glad to hear our staff responded quickly when you had an issue.Yours in hospitalityMark KirschManager

10/10 Excellent

Frank

Stayed 1 night in Sep 2023
Response from Jules on 11 Nov 2023
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Dong seok

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jules on 11 Nov 2023
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Jim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and friendly. We ate at the restaurant and it was fantastic. Love being away from all the crazy!!
Stayed 1 night in Sep 2023
Response from Jules on 11 Nov 2023
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant, the room was available shortly after our arrival.
Stayed 2 nights in Sep 2023
Response from Jules on 11 Nov 2023
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us and were able to get you checked in early.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Wayne

Liked: Property conditions & facilities
Beautiful work
Stayed 1 night in Aug 2023

10/10 Excellent

Esperanza

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, good location, close enough to everything (you can get there in a couple of minutes) yet far enough to be quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Tea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Natalie

Stayed 1 night in Aug 2023

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Griselda

Stayed 1 night in Jul 2023