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Reviews of Hotel Residence Marilar

3 out of 5
Hotel Residence Marilar
Calle Coronel Caamaño Deño, Playa las Ballenas, Las Terrenas

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by a beautiful beach with great swimming and dining options within easy reach. Apartment was spacious and clean with great views. Staff were very friendly and helpful. We had a very relaxing and enjoyable 7 days.
Stayed 7 nights in Apr 2024
Response from Luca on 28 Apr 2024
Good morning Nick,thank you for the good evaluation and the nice words.We are glad to know that you enjoyed your stay.

10/10 Excellent

Régent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Marilar. Quel place à rester face a la mer, petit déjeuner au Eden fourni ( a prendre absolument le dominican )D'une propreté incomparable, j'étais dans un 3 et demi avec cuisine et tout ce qui est nécessaire pour faire une bonne bouffe. Grand lit king hyper confo. Air clim silencieuse! A conseiller le carbonara au Colibri le meilleur en ville!
Stayed 3 nights in Dec 2023
Response from Luca on 14 Dec 2023
Bonjour Danielle,merci pour votre bonne évaluation, nous sommes heureux de savoir que vous avez apprécié votre séjour.Nous espérons vous voir bientôt.

10/10 Excellent

juan u.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2023
Response from Marilar on 20 Aug 2023
Muchas gracias por tu evaluacion, esperemos tenerlos pronto nuevamente como huespedes

6/10 Okay

Luis

Disliked: Cleanliness
hot water not provided
Stayed 2 nights in Jul 2023
Response from Marilar on 1 Aug 2023
lo sentimos por el inconveniente, si lo sabiamos hubiesemos enviado el mantenimiento para resolver el problema, esperamos tenerlo de nuevo como huespedes y ofrecerle un servicio perfecto

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not so clean, the staff was rude and there was rouches on the apartment
Stayed 2 nights in May 2023
Response from Lara on 7 Jun 2023
I apologize for what happened. Due to an error made by our receptionist, I discovered that they gave you an apartment that was not listed to rent and that by this reason it was not perfectly clean.If you had told us immediately, we could have quickly solved the problem, possibly even replacing the apartment with one of the others available.

10/10 Excellent

georganne

Stayed 4 nights in Mar 2023
Response from Luca on 4 Apr 2023
Hi Georganne,thank you very much for the good evaluation, it is important for us.We are glad to know that you enjoyed your stay.

8/10 Good

Linda

Stayed 7 nights in Feb 2023
Response from Luca on 4 Apr 2023
Hi Linda,it is nice to know you enjoyed your stay, it is important for us.

10/10 Excellent

maximo

Stayed 1 night in Feb 2022
Response from Luca on 22 Feb 2023
Hola Máximo,gracias por su buena evaluación, nos alegra saber que disfrutó de su estadía.

10/10 Excellent

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great location, many bars and restaurants within walking distance. Beautiful pool, everything very clean. No English spoken, so have your Google Translate ready. Nice wide beach. The road can be a little noisy at times. We felt very safe. Our first evening somehow my passport fell out of my purse on a lounge chair when we got up to take a walk. The groundskeeper turned it in, i was so thankful! Breakfast is a large buffet on the beach at the Colibre, a 30 sec walk.
View from 1st floor room
Stayed 3 nights in Dec 2021
Response from Luca on 8 Dec 2021
Hi Janet, thank you for your nice feedback, it is important for us. We are glad you enjoyed your stay and we hope to see you soon back.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was older and dirty looking. We did not even stay after checking in we left after 15 minutes. After complaining to the host and manager they argued with me that it was the best hotel on the beach. They wouldn’t refund any money. The family and I will never go back again.
Stayed 1 night in Jun 2021
Response from Slainy. on 29 Jun 2021
Good afternoon, we do not understand the reason for your comment, the building is almost new it is only 6 years old. the apartments have an old style. we were checking and the apartment was no dirty. Due to the cancellation policy we did not make the refund.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location on the beach and rooms are decent with nice terrace. Second time staying there. First time AC didn’t work, this time it worked in living area but we did not get cold air in bedroom. At 90 degrees it stays hot at night. Not great sleep in those conditions ;) if heat doesn’t bother you you’re fine… Staff / owner doesn’t seem to be too concerned about this.
Stayed 1 night in Jun 2021
Response from Luca on 17 Jun 2021
Good morning, thank you for the nice feedback and for visitng us. We are sorry for the problem with AC, but we can assure you that we try to solve problems as soon as possible, unfortunately in las terrenas is not easy to find technicians who arrives in few hours. We hope in your next stay everything will be alright.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the best beach in Los Terranas.
Owner can be grumpy but his helper, Simon, who also speaks english, is absolutely professional, polite and pleasant to work with. If you're offered a *free* upgrade, don't take it. You will be asked to pay a surcharge the next day or move to what you booked initially which is annoying. We had to move the 2nd because we took the bait. This hotel is just close enough to be within walking distance of downtown (approx 20 minutes). Would come here again.
Response from Marilar on 20 Jun 2015
Thank you very much for the positive review. the "free upgrade" wan't meant to be a bait, simply we ran out of single bedroom apartments since we had a booking mistake and so we had to let you in a double room for one night. i'm really sorry if you red that as a bait to get some extra money from you. we'll be glad to have you here again as soon as you want, thanks for your staying and review.

4/10 Poor

Jean-Christophe

Disliked: Cleanliness

10/10 Excellent

JOSE

Stayed 10 nights in Feb 2023
Response from Luca on 25 Feb 2023
Hi Jose,thank you for the good evaluation, we are glad to know you enjoy your stay.We hope to see you again on the beach.

10/10 Excellent

Giuliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel da al mar y disfruta de una vista maravillosa, el personal es educado y conocedor... ¡Se lo recomiendo a todo el mundo!
Stayed 2 nights in Feb 2022
Response from Yeniffer on 12 Feb 2022
Gracias por visitar nuestro paraíso, le esperamos con gusto en una próxima estadia. Saludos, Yeniffer

8/10 Good

Nunzio, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima vacanza appartamento ottimo

8/10 Good

sol, Kbh

Liked: Staff & service, property conditions & facilities, room comfort
Søde hjælpsome medarbejder
Det var et rigtigt godt sted/værelse specielt for børn medarbejderne er meget venlige og hjælpsome
Response from Marilar on 21 Feb 2015
tak for kommentaren. Vi håber at se dig snart