Dear Mr./Ms. Spark, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Mese,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you for giving us a good rating. We trust that you had a great stay with us. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Ms. Stephanie,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Annete,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Tom,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Hazel,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Mr. Park, Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your overall stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr. Rafael, Warm Greetings from Crimson Resort and Spa Mactan! Thank you for taking the time in sharing your experiences during your stay with us. Your feedback stated were not up to our standard. Providing the highest level of service is our number one priority and we sincerely apologize for falling short your expectations. I have shared your feedback with my team, so we can do our best to ensure this does not occur again. As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works especially the spa area.Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. I hope you choose to stay with us again when your travels bring you back to the area to see the the property development.Sincerely, Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Suzanne,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

Dear Mr. /Ms.Iva,Warm Greetings!Thank you for giving us a good rating. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you and until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr. /Ms.Idris,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you so much for your kind words. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with my team. We will continue to work to improve our services, and we are excited to welcome you again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Steve, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Ms. Joan,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

Dear Curtis, Warm Greetings!Thank you for your feedback. Trust that we will continue to work to improve our services. Again we thank you for choosing to stay with us and we look forward to welcoming you back soon.Regards,Sheilla ImbongGuest Service Manager

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Carmen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Matthew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Shizuka, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Dear Analyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Jesus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Cary, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Dear Charlemagne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Macynthia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Dear Charles, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Marcelino, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We again would like to thank you for your kind words. We will look forward to see you to a New crimson soon! Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Jimyung, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Clifford, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Eunice, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Michael, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which serves as our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Robin Emil, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear James, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We again would like to thank you for your kind words. These words which serves as our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Jacques, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving our service and facilities to give our guests a memorable stay. We are glad to know that you had a great stay with us. We would like to thank you for your kind words. These words which serves as our daily motivation to keep pushing for quality and topnotch service. Rest assured that we will take note on the areas that you have highlighted and find room for improvement. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Gracia, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Michael, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Catherine, Thank you for taking the time to send us a review of your most recent stay. We are glad to know that you had a great stay with us. We are eager to welcome you again soon! Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Estela, Thank you for taking the time to send us a review of your most recent stay. We are glad to know that you had a great stay with us. Already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Joan, Thank you for taking the time to send us a great review. We truly value the reviews we receive as these are our tools for continuous growth and improvement. We would like to thank you as well for your kind words and for acknowledging our staff and our service, indeed this is what we are most proud of. Our warm and friendly hospitality along with our facilities. Again thank you for taking the time to send us a review and we hope to be able to welcome you again soon.

Dear Frederick, Thank you for taking the time in sending us this review. We are glad to know you had a wonderful experience with us. We are already looking forward to welcoming you again soon and hopefully exceed your expectations again. We wish you the best of health always. Thank you and Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We are already excited for your next visit where in we look forward to exceeding your expectations again. Best Regards, Nikko Ravancho Guest Services Manager

Dear Jenda, Thank you for taking the time to send us a review of your most recent stay with us. We value all your comments and feedback as this is our tool in improving our services and facilities. We are happy to know that you had a great stay with us. We take pride in providing warm and genuine service for all our guests and we are glad to know you were able to experience this with us. Our team will also be glad to read all your comments and will be motivated even more to be at our best. We will also look into the details that we can improve on and will always find areas of growth for our services. Again we thank you for taking the time to send us this feedback and we hope to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your most recent stay with us. We value all your comments and feedback as this is our tool in improving our services and facilities. We are happy to know that you had a great stay with us. We take pride in providing warm and genuine service for all our guests and we are glad to know you were able to experience this with us. Our team will also be glad to read all your comments and will be motivated even more to be at our best. We will also look into the details that we can improve on and will always find areas of growth for our services. Again we thank you for taking the time to send us this feedback and we hope to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your most recent stay with us. We value all your comments and feedback as this is our tool in improving our services and facilities. We are happy to know that you had a great stay with us. We take pride in providing warm and genuine service for all our guests and we are glad to know you were able to experience this with us. Our team will also be glad to read all your comments and will be motivated even more to be at our best. We will also look into the details that we can improve on and will always find areas of growth for our services. Again we thank you for taking the time to send us this feedback and we hope to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Michael, Thank you for taking the time to send us a review of your most recent stay. It is through responses from our valued guests that we get to continuously improve not only of our facilities but our services as well. Based on the rating and comment that you had given, we are glad to know that you had a good overall stay experience with us. It is truly our pride and joy to provide our guests with warm and genuine service from the heart. We will definitely share your comments with the team and will use this as motivation to continuously provide the best service for our guests. Again we thank you for your feedback and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your most recent stay. It is through responses from our valued guests that we get to continuously improve not only of our facilities but our services as well. Based on the rating that you had given, we are glad to know that you had a good overall stay experience with us. It is truly our pride and joy to provide our guests with warm and genuine service from the heart. We will definitely share your comments with the team and will use this as motivation to continuously provide the best service for our guests. Again we thank you for your feedback and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a great review of your recent stay with us, it is with reviews and comments such as these that we get to improve not only our facilities but most importantly our service as well. We are delighted to know that you had a wonderful stay with us. Amidst everything that is currently going on in the world we are humbled that we can still offer comfort and stress relief to all our guests. We will definitely inform the team about your wonderful review as they would be so happy knowing the impact they made during your stay. Again we thank you for taking the time to send us this review and we look forward to being your hotel of choice in the near future. Best Regards, Nikko Ravancho Guest Services Manager

Dear Mr. Charles, Thank you for taking the time to send us a great review of your recent stay with us, it is with reviews and comments such as these that we get to improve not only our facilities but most importantly our service as well. We are delighted to know that you had a wonderful stay with us. Amidst everything that is currently going on in the world we are humbled that we can still offer comfort and stress relief to all our guests. We will definitely inform the team about your wonderful review as they would be so happy knowing the impact they made during your stay. Again we thank you for taking the time to send us this review and we look forward to being your hotel of choice in the near future. Best Regards, Nikko Ravancho Guest Services Manager