"Dear Ms Dennaoui, Thank you for choosing found mansion for your recent stay. We are sorry to hear that you had a bad experence. We truly appreciate your feedback. We will explain it to you in four parts. Firstly, we are not far from the main beach(Cenang beach)& Pantai Tengah (Tengah beach) areas. It's only less than 5-8mins drive by car/scooter to go to these places where a lot of shops and restaurants are located too. And by walking, it will only take around 10mins to 15mins max.(depending on how fast or slow someone walks. So walking time will be different for each person) Secondly,We recommend that you put your luggage on the luggage table in our room (every room has a luggage table). Large luggage is not easy and not suitable to put on the writing desk, which will broken the stuff on the writing table , and it is the first time that the candles have broken by guest because it is not normally to break, we also put instructions next to the candles and you will know how to use the candle . Thirdly, we have a mirror on the writing desk in each room, and a large mirror on the wall in the bathroom, which is easier to find. Fourthly, You are booking our deluxe room with a large shared pool, if you want a private pool room, you can book our private pool room type (Pool view room), which is easy to check on expedia.com.Our aim is to continuously improve and provide exceptional experiences for all our guests. We are really sorry again and hope you have a good day. Warm regards,found mansion team

Dear Monique,We appreciate your time and effort spent to give us review. We are glad to hear that you enjoyed our hotel and would like to thank you for choosing us as one of your accommodation in Langkawi. We are sorry for the fly bugs and will fix this problem. We are looking forward to have you again as our lovely guest, with better quality provided !