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Reviews of South Beach Kings Promenade Hotel

3 out of 5
South Beach Kings Promenade Hotel
465-467 Promenade, Blackpool, England

Reviews

6.8
Rating 10 - Excellent. 19 out of 46 reviews" "
Rating 8 - Good. 6 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 13 out of 46 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean, Gravenhurst

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, rooms have been done up to a high spec , and high quality, only down side no many pms es to eat around there , you need to get yam down to where it’s busy
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Staff & service, room comfort
I'd go back.
Friendly staff on reception, though I was a bit surprised when asked for £60.00 deposit in cash for any damages. This was returned upon room inspection when I checked out with no issues. I was in a double room, no breakfast included which had a kettle with tea and coffee provided, which is always nice, but a chair to sit and enjoy a cuppa would have been nice, though admittedly hard to squeeze into the room. The ensuite bathroom was immaculately clean and modern which made a nice surprise as this is obviously an old building with squeaky floorboards throughout, so making some noise when moving around the room and throughout the building was unavoidable. As far as accommodation in Blackpool goes, this was fine and I would be happy to stay here again.
Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Excellent for the price I paid
Stayed 2 nights in Nov 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Lovely clean rooms, would definitely stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
We stayed here for 2 nights as a family of 5 and had the family ensuite room, we had a sea view in the main room. The room was immaculate and the decorating is very pleasing to the eye. You could tell a lot of effort had been put in to the room and we had plenty of brewing condiments. I only have 2 things that could of made the stay better, 1 being the seperate room didnt have a door on, so although we had some privacy as our room had a door, it took ages for my children to drop off and they kept running out of their room. 2, the window in my room whistled all through the night whilst being shut and the handle was so old and eroded I didn't dare touch it incase it fell, this really is a health and safety issue but as my children didn't stay in this room it didn't matter at this time. The lady who ran the place was very friendly and polite and we had no other issues apart from the 2 above, we would stay here again and although being on the promenade it was quiet. Would definitely recommend for a family stay
Stayed 2 nights in Aug 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Agnieszka

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here if you expect any communication.
Wish I could leave a review of the actual hotel, but we never actually got to check in. We booked two rooms for one night as it was the last of the available rooms in the vicinity - when we realized that we would be delayed arriving for check in, later than 11pm, we began trying to call and email to make check in arrangements. This was at 8:00pm. We had several people helping us trying to get through to the hotel, but it would either ring forever, or tell us that the "cell phone" had been turned off and was not accepting calls. When I finally got someone just after 11pm, I said we had a (paid in advance) reservation and would be arriving late. The person on the phone just said "no, there are no rooms, full" . I said again, we booked and paid online. The person on the phone said "what is your booking number?" And as I looked it up, he hung up on me. I tried calling back several times (again) and no answer, so we ended up driving overnight to our destination the next day. After reading these reviews we realized that this seems to be a common thread with the hotel, but losing nearly $600 was a life lesson unneeded during our time in the UK.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all Blackpool boxes..
So long as you're expecting Blackpool and not Mayfair, this hotel is perfect for a quick night or two. We stayed as a family of four. Lady on reception was lovely, the room was clean and location was perfect. We stayed with a 5 & 7 year old and both already asking to come back. Couldn't fault it for the basics, would definitely return when coming back to Blackpool.
Stayed 1 night in Aug 2023

10/10 Excellent

cheryl

Stayed 1 night in Aug 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay
Absolutely beautiful hotel and amazing location. The room was big, spacious and very clean. Definitely will be booking again
Stayed 1 night in Aug 2023

8/10 Good

Carol Anne

Stayed 1 night in Aug 2023

10/10 Excellent

Darren

Stayed 1 night in Aug 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely the opposite of what I expected for the price. We booked late for a quick few days to the sea with the child and we’re over the moon with the Hotel. Morden tiki bar out the front selling a massive range of beer and spirits which had an Ibiza beach front style feel about it. All the staff were polite and helpful and it even had its own burger van in the front bedside the outdoor bar. There was plenty to do clues to the hotel and pleasure beach was 5/6 Min walk to the left. The rooms were small but clean and the beds were comfortable. Smart tv Aldo which was good for chilling out after a day up/down the promenade. There was no food served in the premises. The lift was out of order which may not suit older guests but there was only 3 flights to the 3rd floor which wasn’t too bad. We will definitely be back in the near future. Thank you for a great stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel and friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

NEIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a real buzzing atmosphere, felt like I was in Spain not Blackpool. Weather good, views onto the pier and a stone throw from all facilities. I will be coming back ❤️
Stayed 3 nights in Jul 2023

10/10 Excellent

Jayde

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely clean room especially for the price would of paid double for it the staff was absolutely lovely lively enough through the day with great entertainment but don’t go on to late if you have kids turned of around 9am so doesn’t disturb you will be booking again in 2 week when take my 2 young children to pleasure beach which is close to it couldn’t of been better thanks
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
The room was clean and well maintained the staff were really friendly Only issue it says parking available It’s not, no fault of the hotel on street parking is available if you can get it but 10 hrs and no return for 24 that was the only disappointing bit
Stayed 1 night in May 2023

10/10 Excellent

Ishfaq

Stayed 1 night in May 2023

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was hard and uncomfortable kettle was put on table with no where near a plug socket window leaked
Stayed 1 night in Oct 2022

6/10 Okay

Doreen

Travelled with family
Liked: Cleanliness
The place was ok but the parking was paid for and it was £10 whilst it was onsite. I paid late checkout to checkout at 12 ended up checking out an hour earlier due to the other guests making noise in the morning so we didn’t sleep anymore. But
Stayed 1 night in Aug 2022

4/10 Poor

hamed bakhshi

Stayed 1 night in Aug 2022

6/10 Okay

Saleha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately.. it wasnt a pleasant stay as there was a fight between a couple next door, where police were called and it made my kids very scared...we couldnt sleep at all...very bad experience.
Stayed 1 night in Jun 2022

2/10 Terrible

Gareth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed on arrival.
Its quite hard to review an hotel that was closed. I had been trying to contact the hotel for 2 days before my stay to ask about parking but no one would answer. Arriving at the hotel to see scaffolding and building work taking place and the doors locked. An a4 piece of paper with a phone number was taped to the window. After calling i was told the hotel is closed due to an electrical problem and it should be open around 2. The lady told me i should of received this info from hotels.com and offered to relocate me to the royal windsor. Fine stuff happens but the next day the hotel was still closed so i assume it had been closed for a while. The royal windsor was ok except we booked breakfast for the morning only to come down and be told no breakfast because they think the chef is ill.
Stayed 1 night in May 2022

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid...hotel is closed.
Shocking. Arrived to find hotel was closed. Called the number on the door but no answer. Shocking. Luckily hotels.com sorted it for us and got us another hotel. Wasted close to 2 hours of our night trying to sort it.
Stayed 1 night in May 2022

2/10 Terrible

Samuel

Stayed 7 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL WAS CLOSED! I was never told and had to sleep in the car!
Stayed 1 night in Jul 2021

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
3 hours before we were due to check in we received a phone call to say our hotel wasn’t actually open due to building work. We were moved to another hotel, the royal Windsor. This hotel was ok apart from the noisy floorboards outside our room.
Stayed 3 nights in Jun 2021

4/10 Poor

Lolli, Newcastle

Travelled with family and small children
Due to an electrical fault we were not in the i sky hotel instead they accommodated us in there sister hotel the royal Windsor. Staff were lovely however the room was dated had rust and could hear next door talking clear as day also every time they run ther tap or used the water system ther was a loud noise all night. Didn’t have breakfast but this looked nice
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Gregg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent!
For the money you couldnt beat the value. Bar open till late too
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Basic hotel, glad it was only an overnight stay as no shower in the bathroom. The bathroom itself was disgusting, the bath wasn’t clean, dampness on the ceiling which you could smell strongly, no towels provided. Woman on reception was friendly enough
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Closef andbeenfix not stayef need payment back as its not doing bussiness at all
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Blackpool
On arrival the owner apologised for the condition of the hotel as it had apparently just changed hands but this is not good enough. This hotel should not be open in this condition. There was no heating in the room which was freezing. The bedding was insufficient and we struggled to sleep due to the cold. The shared bathroom was actually a shared toilet cubicle which was barely usable. The window had no curtain, just a blind which let light in. The view was a brick wall. The lack of signage made it difficult to find out way around the maze to the room. If it weren't such a busy weekend we would've gone somewhere else. Charging a premium price for such a disgusting room is unacceptable. This was the worst hotel I have ever stayed in. Avoid like the plague.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, room is disgusting and dirty flies on windowsill just all round horrible really
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 1:30pm and didn’t get into our room til 3pm, the bedding was wet, there was stains all over the mattress, there was dirty wet towels in the wardrobe, there was no working flush in the toilet with urine in the loo, there was dirt all over the windows, and the sink had a dripping tap with damp all under the sink with dirt, we opened the window to air the room and there was full wheelie bins which gave the room an infestation of flies, Expedia have questioned us being refunded and there’s been no response of my last email sent two days ago. Awful to say the least
Stayed 1 night in Aug 2019

2/10 Terrible

Jolene

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointed when I turned up with my daughter. On their web sight it lists and shows a food room, games room and parking which I thought was great I had payed cheaper last year at another hotel payed less but I didn’t mind as this hotel advertised a games room etc but when we turned up there was no games room & no dining room as advertised on the web page. The fire alarm went off a few times, our door wasn’t secure we could lock in inside but anyone with a key could get in from the outside. Didn’t feel safe there. Last but not lest our toilet wasn’t working and no remote for our tv to turn it on as the tv had no buttons on it. I won’t be staying here next year. The only truth on their web page advertising their hotel is they did have parking BUT you had to pay, which again they did not say on their web page. Badly run business no hotel management skills and could do with updating the hotel interior and maybe do more with the place as it does have potential if it was updated, had a games room and a dining room serving food. Windows could do with cleaning to couldn’t see out not that we had much to see than another persons dirty window from the opposite room. Only stayed the night here it’s ok for the night I guess no longer. It has a few floors with a lift BUT the lift is out of order. My view I think I would have felt safer camping on the beach instead in a ⛺️ taken a barbecue at least I’d have felt safer had barbecue for breakfast and a better nights sleep👌
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
I was pretty satisfied with our stay at the Colonial Hotel, the location was perfect, on the promenade, close to the Pleasure Beach and a tram stop 2 minutes away. The staff were very friendly and let us leave our luggage there on our last day so we could visit a few more attractions. I would definitely reccommend this hotel to others who are looking for somewhere to stay at an affordable price and in a good location without frills. I would stay there again.