Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

central for shops and bus station

Posted 16-Jul-2015
Pros: Good evening meal
Cons: Very happy
Location: Central for shops
Very helpful staff polite clean and comfortable hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant surprise

Posted 13-Jul-2015
It was a very hot day upon arrival. The room had air conditioning and was made up to a high standard. Staff were very friendly. Parking was good too.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Canada

Mixed Experience

Posted 06-May-2015
Pros: Location. Price.
Cons: Policing the occupants better. Didn't book in to be awakened at 5:00 a.m.
Location: Easy walk to any part of downtown Preston. Right next to bus station.
Thought I was in for a bad time when the first words I was greeted with were "you're early" after turning up 40 minutes before check-in time. Not what I want to hear after a four hour train journey. Then had to wait in restaurant while the only person on duty spent many minutes counting her till money. After that I couldn't complain about the rooms, the food or the service. One downturn was being wakened at 5:00 a.m. by the sound of numerous young, seemingly drunk men shouting, banging doors, doing push-ups and generally being disruptive in the hallways. When I opened the door to see what was happening I was asked by one if I could charge his mobile phone for him. When I mentioned it to staff, I was greeted by "well, it's a bank holiday". No apologies. Rooms were very clean. Lots of hot water. Lots of clean and good quality towels. Moderate free WiFi. Good breakfast offering. Price was extremely good. Big problems flushing toilet. A battle every time.
4 out of 5
Recommended
for Couples
by A verified traveller

Preston

Posted 31-Mar-2015 on Hotels
Very friendly staff and service
3 out of 5
Recommended
for Getaway With Friends
by Neil from Leeds

Comfortable no-frills stopover

Posted 26-Mar-2015 on Hotels
Does what it says on the tin: a comfortable bed in a clean no-frills hotel a few minutes' walk from the centre of Preston. Decent shower, flat screen TV, in-room coffee facilities all worked fine. The small gym has modern machines in good working order.
4 out of 5
Recommended
for Couples
by Howard from Carlisle

Boxing trip

Posted 06-Mar-2015 on Hotels
Stopped for single nite for a boxing trip hotel reception was on the first floor which was ok I suppose but carting luggage up to sign into the hotel not good if your an elderly person but apart from that staff was friendly enough and breakfast was enjoyed
3 out of 5
Recommended
for Business Travellers
by Darren from Corby Glen, Grantham

Central location for a business stay

Posted 01-Mar-2015 on Hotels
Hotel is in a central location, but has limited parking so you will be lucky to get a space. Service was good, rooms clean and tidy. Breakfast is too expensive at £12.95 per person
5 out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

Nice hotel near to the theatre

Posted 23-Feb-2015
Pros: Comfort & friendliness of staff.
Cons: Condensation on windows.
As my wife is disabled we rang hotel & they kindly reserved us a disabled parking place. We had travelled up from Derby to see our granddaughter perform in a pantomime at the guildhall theatre, felt very comfortable for the four days we stayed at the Holiday Inn.
2 out of 5
by A verified traveller from Kent, UK

Facilities ok, but didn't get a good night's sleep

Posted 19-Feb-2015
Stayed two nights on business. On arrival the car park was full so had to park in the multi-storey over the road and get a voucher from reception. Staff were generally friendly and the restaurant food and breakfast were ok. However the room was too hot and dry and the soundproofing between rooms was non-existent so I could hear everything going on in the neighbouring rooms. Also there was a strange ticking noise that went on throughout the night. If I stay in Preston again I will look at alternative hotels.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel

Posted 11-Feb-2015 on Hotels
Good. Room service food was poor.