Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom USA

Posted 18-Oct-2014
Pros: Room was clean and comfortable. On-site restaurant was okay.
Cons: 1) Provide free high-speed wife free of charge. 2) Restaurant staff need more training. Young waiter was completely clueless. Senior staff did well.
All in all fine for a few days. Level of service is fine for UK/Europe, but significantly lower than that of American hotels in the US.
2 out of 5
by A verified traveller

Not fit for purpose.

Posted 02-Oct-2014
Pros: Nothing special. I had a decent meal in the restaurant.
Cons: Internet connection, toilet flush, self-service coffee, staff visibility at breakfast.
Location: Pretty much the middle of nowhere. Quite a walk to the train station, shops, restaurants and university.
If this is supposed to be a business hotel, then how come all three internet services (free wi-fi, premium wi-fi, ethernet) were down? Hotel staff were aware when asked, but did not warn customers and were generally unconcerned. The room was OK, but the toilet flush was sluggish and ineffective. At breakfast, you are supposed to wait until someone shows you to the seat, but staff was conspicuous by its absence. There was no self-help for coffee and I would still be there waiting for a refill to be brought to me had I not given up in disgust.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom S

Good but could be better

Posted 11-Aug-2014
Hotel has very limited parking space. At my arrival, I was told to park my car at bus station parking next to hotel at some cost. Interior is not very attractive but rooms are comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Friendly staff, clean good size room and reasonabl

Posted 10-Aug-2014
Well positioned hotel which did exactly what it said it did. Only criticism would be shortage of parking which meant I had to use nearby pay and display
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 04-Aug-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 30-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

It was okay

Posted 25-Jul-2014 on Hotels.com
Well what choice is there in Central Preston ? Not much. It's central parking massively limited. Rooms okay not very exciting but I wasn't expecting it to be.
3 out of 5
Recommended
for Business Travellers
by James

This traveller left a rating score only Posted 21-Jul-2014 on Hotels.com
2 out of 5
Recommended
for Business Travellers
by Jamesfrom Cork

Surprised

Posted 15-Jul-2014 on Hotels.com
The staff are great at this hotel although a good few were new and training, there was one manager who was useless. We had to be moved from our first room due to a noise in the wall, this was also in the second room so we ended up sleeping at the other end of the bed, there was little to no parking and the beds are useless - not what you want at all.