Ratings based on 969 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom flintshire

Nothing like a hilton.

Posted 16-Feb-2015
The rooms were small, very much like the competitors at the cheaper end of the market. Very overpriced.
4 out of 5
for Families
by A verified travellerfrom wirral

Hilton blackpool

Posted 23-Jan-2015
Pros: Saunas, staff were very nice
Cons: Give the rooms new furniture and paint the walls. TV reception was very poor.
Location: Location was good. Nice on the sea views and away from noise of town centre. About 20 mins walk to winter gardens.
Got a good deal. Room was ok nothin special. We had a sea view which would have been nice but the weather wasn't great and the Windows were literally rattling! The furniture in the room was quite dated and the walls could have done with a bit of a paint but nothing terrible. Good choice for breakfast but I wasn't too impressed with the cooked food as most of mine was just warm. Staff were very polite and accommodating. Gym, pool and saunas small but good.
4 out of 5
for Everyone
by A verified travellerfrom UK

Great hotel but avoid customer services

Posted 19-Jan-2015
Pros: Good standard of room, nice breakfast
Cons: Telephone customer services, hotel bar prices a total rip off!
Location: It's blackpool
Great hotel, no issues, but rang to reserve some rooms close together and ended up speaking to reservations in the USA! Got cut off twice, then abandoned it all. Rubbish telephone customer services, but hotel staff were fab
4 out of 5
for Everyone
by A verified traveller


Posted 02-Jan-2015
Pros: Carvery excellent
Cons: Bathroom needs heated towel I rail beds could be bigger
Stayed here many times enjoy it there very much bathroom cold in winter though needs heated towel rail ! No biscuits in rooms anymore !! Staff in restaurant need prompting at times overall good service
5 out of 5
for Everyone
by A verified travellerfrom Boston Spa, West Yorks

Wouldn't stay anywhere else in Blackpool.

Posted 01-Jan-2015
Pros: High standards in every aspect.
Cons: Hard to think of anything.
Location: Excellent position on promenade, convenient for buses and trams, short distance from all seaside attractions.
Our "Twixmas Break" was excellent. Even the weather was kind to us. We have been many times to the Hilton, individually and with parties. Not once have we been disappointed with the room, cleanliness, food or any other aspect of our stay. However, this time exceeded all our previous visits especially the food (which is always good but was even better this time) and the restaurant staff (nothing too much trouble, quick table clearing). From arrival to departure we were pleased with everything.
2 out of 5
by A verified travellerfrom Spain

A convenient hotel for beach & town centre.

Posted 30-Dec-2014
Pros: Proximity, general ambience good. In general most staff very helpful.
Cons: See above
Location: Near beach & town centre.
We stayed at hotel over Christmas, generally ambience very good. Most staff very helpful. The room however was very poor: 1. Very small, the desk was at the end of the bed...if anyone sat at desk no one could pass. 2. Very hot....reported...window had been screwed shut & thermostat did not function. 3. WC did not flush properly. 4. TV programmes very limited choice.
5 out of 5
for Everyone
by A verified travellerfrom lancashire

Lovely stay

Posted 25-Dec-2014
Pros: The restaurant
Cons: The only negative comment I have is the bar prices - astronomical, but not unusual in any hotel.
Location: Great location. Close enough to enjoy the towns tourist attractions but far enough away to escape the 'kiss me quick' area of the promenade.
Stayed at this hotel with friends the weekend before Christmas. The rooms were very comfortable with lovely views over the seafront. Ate at the restaurant twice and was very impressed by both the evening carvery and buffet breakfast - lots of choice and great quality. Added bonus here is the large car park, not often found at hotels on the front.
5 out of 5
for Everyone
by A verified travellerfrom England

The hotel was goog including the site

Posted 18-Dec-2014
Pros: Everything
Cons: TV. Needs to improved
Location: Everything is ok to me
Everything in the hotel is ok apart from the TV which wasn't working properly. The breakfast was fantastic and enjoyable, serve with staff ok. Keep it. I wish to visit you people again. Thanks Ozioma Nwagbo
4 out of 5
for Couples
by A verified traveller

Nice hotel

Posted 18-Dec-2014
Good breakfast bit noisy at 3 45am people shouting down corridor .
5 out of 5
for Everyone
by A verified travellerfrom manchester

Hotel next to beach

Posted 07-Dec-2014
Loved it room was lovely lovely view bed very comfy first class