Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great for business trip

Posted 21-Jan-2015 on Hotels.com
Great
2 out of 5
Recommended
for Couples
by A verified traveller

Nice rooms, poor service

Posted 23-Dec-2014 on Hotels.com
We ate in the restaurant. We had to ask for drinkd twice and were told they were very busy because of a wedding in the hotel .... Obviously they took preference over other guests. Restaurant was very poorly staffed causing long waits and a very restricted choice of meals available. Wouldn't go back to this hotel
3 out of 5
Recommended
for Business Travellers
by Haroldfrom Warrington

Comfortable stay

Posted 14-Dec-2014 on Hotels.com
This hotel does need a bit of a face lift. I stayed in the executive suite and expected the toiletries to be replaced but this was not the case I have only 2 problems with my stay 1. toiletries 2. Fire alarm going off in the middle of the night and no offer of compensation
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 08-Dec-2014 on Hotels.com
1 out of 5
Recommended
for Couples
by ANNAfrom Glasgow

room standard

Posted 04-Dec-2014 on Hotels.com
Room was ok but condition in the toilet was not very good.
5 out of 5
Recommended
for Getaway With Friends
by William

This traveller left a rating score only Posted 25-Nov-2014 on Hotels.com
2 out of 5
by A verified travellerfrom West Midlands

Disappointing! Not a 4 star as advertised.

Posted 18-Nov-2014
Pros: Comfortable bed Quiet room Friendly staff
Cons: Renovation Broken items should be fixed especially at £110/night! Use a different laundry company Parking in the evenings
Location: Shopping centre with Cinema Retail park About 8 miles to Glasgow central
I recently visited East Kilbride for business so I booked in at the Holiday Inn for 6 nights. I'll start with the good points. For a hotel so close to a busy road it was remarkably quiet. The bed was comfortable and the rooms were quite spacious (I was in a junior suite). The staff were very friendly and the breakfast was acceptable. Now the bad points....I paid for an upgrade to an Executive room and was put into a junior suite. At first glace this was a pleasant room but on closer inspection the electric shaver socket in the bathroom was cracked, the silicone around the bath and sink needs replacing as they were black and cracked tiles were the physical issues with the room. As part of an executive room I was entitled to "upgraded" toiletries these were replenished 2 of 6 nights and on one occasion I had to go to reception for more shower gel! Whilst on the subject of toiletries there were soap/hand wash canisters on the walls of the bathroom. Now these might be acceptable in a budget hotel but this was advertised on Expedia as 4-star. I have never seen these in a 4-star hotel before. In addition to the toiletries not being replenished the "free" bottles of water were only replenished 3 times during my stay. In the end, I just bought some from a supermarket on my way back from the office. Laundry is a shambles. It took 2 days to have my clothes be returned only because I complained. Q hotel in Cumbernauld is a 4-star and you should look at how they do things.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Catherinefrom Middlesbrough

Needs updating

Posted 11-Nov-2014 on Hotels.com
Staff very helpful. Rooms were good size but dated. Bathroom very dated. Unable to use shower water cold and water pressure very low. Enjoyed breakfast good value. Overall we had a good stay but dissapointed in bathrooms.
3 out of 5
Recommended
for Business Travellers
by Andyfrom Forfar

East kilbride, holiday inn

Posted 07-Nov-2014 on Hotels.com
Friendly and helpful staff, cannot fault them at all. Restaurant has limited menu but breakfast is excellent.