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Reviews of Floréal La Roche-en-Ardenne

3 out of 5
Floréal La Roche-en-Ardenne
6 Avenue De Villez, La Roche-en-Ardenne

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 121 reviews" "
Rating 8 - Good. 53 out of 121 reviews" "
Rating 6 - Okay. 31 out of 121 reviews" "
Rating 4 - Poor. 8 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, location within walking distance of many restaurants
Stayed 1 night in Apr 2023
Response from christel on 29 Apr 2023
Nous vous remercions pour ce gentil message !Au plaisir de vous accueillir à nouveauChristel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money
The hotel is a short and pleasant river-walk away from the centre and has a huge on-site parking. For the little price, I had everything and more than I was expecting: the mini-bar, a balcony, comfy room and bathroom with more than enough space. The only remark I would have is that breakfast could be improved with some cooked elements (e.g. eggs or bacon) and the coffee, for those who drink it strong, was quite weak. But everything else was great, the staff are friendly and I'd definitely stay again.
Stayed 1 night in Apr 2021
Response from Christel on 4 May 2021
Many thanks for your comment During this difficult covid period, it is not easy to prepare some cooked elements for breakfast. See you for a next stay Best regards

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel was clean and comfortable. Candy was provided for Easter which was cute.
Stayed 2 nights in Apr 2021
Response from Christel on 16 Apr 2021
Nice that you enjoied the Easter surprise ! See you for a next stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Risa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2020
Response from Christel Bultot on 8 Jul 2020
bedankt voor uw bericht MVG Christel

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience! I can find no negatives with this property.
Stayed 4 nights in Dec 2019
Response from Christel BULTOT on 21 Dec 2019
Many thanks for your comment. We wish you a merry Christmas and a happy new year 2020. See you for a next stay Best regards

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastogne 75th
Good internet, ice dinner meals, bed a little too small, room spacious lots of parking, short walk to town and breakfast was good. It's my 5th time staying here, for the price well worth it.
Stayed 3 nights in Dec 2019
Response from Christel BULTOT on 21 Dec 2019
Many thanks for your comment. We wish you a merry Christmas and a happy new year 2020. See you for a next stay

8/10 Good

Tine Uberg

Travelled with family
Liked: Cleanliness, room comfort
Family trip to La Roche en Ardenne
The little village La Roche en Ardenne, is definitively worth a visit with the very intimate and cosy citu center and the mid-evel fortress just some hundred meters walking from the main square. The hotel is driving distance from city center and to our experience a bit pricy seeing the level of service and condition. The lower end restaurant is quite low-end. As we were bringing 5 small kids to the table this was somewhat ok, but the restaurant itself had very little charm. The rooms were ok, although with a strange two floor room design leaving extremely little space in the main room. No coffee in the room. There are plenty of things to do with kids at the hotel. Biliard, bowling, tennis, minigolf, soccer, playground. The pool was not open when we were there om October, but we basically had the whole parc to ourselves on the Sunday and had a great time with our 5, 7, and 9 year olds.
Stayed 1 night in Oct 2019
Response from Christel BULTOT on 23 Oct 2019
Many thanks for your feed back. Yes indeed, the pool is only open in July & August. We will enjoy to welcome you for a next stay, why not in the summer ! best regards

6/10 Okay

Verified traveller

Travelled with partner
There were too many rules to remember staying here. Check out at exact 10am, when everyone is rushing to the front desk fearing the per guest surcharge if you don’t check out on time. One rule. You serve breakfast 8-10am then expect guests to rush to check out... no one asked how was our stay or even smiled. We weren’t allowed to hang dry our swim and sports clothes on the window, so they didn’t dry properly. Another rule. We had to find the maid for new towels because they have us 2 hand towels- how are we supposed to shower and dry? Another rule. No extra frills or amenities in the bathroom nor were they replaced- shampoo nor soap. If you visit here, plan on packing more than you think since the hotel doesn’t offer too much.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really nice Hotel situated in a very picturesque location with lots of restaurants within a short walk, have already booked for the same time next year
Stayed 2 nights in Dec 2018
Response from Christel Bultot, Front office manager on 8 Jan 2019
we thank you for your comment and will be very happy to welcome you for a next stay ! Haapy new year 2019 !

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Meh.
The twin beds were very uncomfortable and breakfast is 8-10 a.m. but checkout is at 10 a.m., do the math!!!! And don’t dawdle on your way out, they will bang on door at 10 am and start blowing up the phone to get you out!! Brush your teeth in the parking lot folks. On a good note: Tavern service was great, my server managed to address my food allergies.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from christel BULTOT on 10 Oct 2018
Many thanks see you for a next stay best regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Niki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not up to expextations.
Reception on arrival could benefit from improvement. No one at reception on arrival, waited quite some time for someone to come. Very rushed through check in. Very little customer service. My aunt also thought that the service was shocking on booking in and felt that the cheaper hotels that we had stayed in during our trip provided the best comfort and customer service.
Stayed 1 night in Jun 2017

8/10 Good

nansulhun, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau quality hotel
Set in a peaceful little town, beautiful hotel with lots of charms

8/10 Good

Ian, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
La Roche
In Transit so OK for a night. Bedrooms basic

6/10 Okay

Angeline

Liked: Cleanliness

4/10 Poor

paul, Dublin

Liked: Cleanliness
Disliked: Room comfort
Small bedroom
The bedroom was tiny. The smallest I have ever stayed in.Ok shower was good,plenty of room there. View was good. Area is very beautiful. Gorgeous town. This is a busy hotel/apt complex for breakfast and perhaps it was asking too much for cooked food.Breakfast is cold meats and cheese.This may suit some people but would have preferred fruit and yogurt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single female touring cyclist.
Super welcome. Excellent food and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Family of 4- stay was ok
The town is beautiful! The outside of hotel was great- looks like a castle. Great playground for kids outside. Breakfast was nice- you can make your own eggs. Our room was for 4- pretty dated but very clean and comfortable beds. Air conditioning in the bottom floor- we had a loft where the kids slept- very warm up there! The bathroom was newly renovated it seemed but smelled of sewage. That was our biggest complaint! It was really bad! From the moment we walked in the room- that's what we noticed first- the smell :/ if that hadn't been an issue- then I would've given the room comfort a 4. The bar area was very dated also and only offered beer, wine and Jameson. Learn some French- very little English spoken in this area. I'd stay here again if the bathroom didn't smell so bad.

6/10 Okay

Frank, ATX

Liked: Cleanliness
Average
The room was average - small but clean. We had two twin beds - perfect for a romantic evening. The outside of the hotel is quite nice, and it is in a very lovely location. The breakfast was adequate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

MICHAEL, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Battle of the Bulge 70th Anniversary
Nice place along a river and just outside town, located in a narrow valley, looks like a great summer vacation spot!! For us it was only 20 minutes from Bastogne. Allowed us to do our thing without being in the 11,000 strong in Bastogne.

8/10 Good

ne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good but the outside does not resemble the inside the room was small and I think there all the same box shape

8/10 Good

nicky hammal, hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for families.
Down point our boys weren't aloud to use the pool as you could only go in wearing budgy smugglers which the male's in my family refuse to wear. Fantastic hotel brilliant for families with lots to do to keep the tribe entertained. The staff speak french and whilst the excellent reception staff spoke perfect english not many of the restaurant staff did, so pack your phrase book.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very good. Plan to visit again and to recomend to friends.

8/10 Good

Fred, Washington

Liked: Staff & service, property conditions & facilities
Ok but not going back.
This hotel is a bit stuck in the 80's. a room for parents and 2 kids meant 2 would sleep in a hot mezzanine. Nothing to do in town, hotel restaurant is just ok. Watch out for rules against swim shorts.

8/10 Good

Verified traveller

Disliked: Staff & service
beautiful location.
The hotel was nice, people not very helpful or friendly. We arrived at 7:00 p.m. and had a very difficult time finding someone to give us a room key, desk was closed! We had informed the hotel we would arrive after 6:00 p.m..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel at the Farside of La Roche, Belguim
A very pleasant location with nothing nearby that is comparable, yes a little out of the way, but more than worth the small extra effor to reach La Roche.The approach is scenic and upon arrival the township offfers a striking conclusion. The Hotel is on the farside of La Roche situated on the riverbank, it offers a wide range of activities a tavern and a restuarant. The only issue I have as a non smoker is while the Hote lappears to discourages smoking, but they still priovide an ashtray in an otherwise very clean room.

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealic Location
Excellent value and locaton. An ideal place if one wants a peaceful retreat. The setting is beautiful.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk verblijf in hotel Floreal.La Roche
Stayed 3 nights in Jun 2023

10/10 Excellent

irina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut gerne wieder
Stayed 1 night in Mar 2022

8/10 Good

Martine

Liked: Room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Richard

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, maar chaos in het restaurant
Prima verblijf, kamer en erg netjes, maar het ontbijt was echt niet goed georganiseerd ( een rij van 50 wachtenden voor u en de helft was op om 9u...) en het restaurant is de ene avond zeer goed en de volgende avond niet goed. Een deel van het personeel zeer vriendelijk, anderen echt nors... Misschien door de opstart na Corona?
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse du personnel
Stayed 1 night in May 2021
Response from Christel on 10 May 2021
Bonjour, Nous vous remercions pour votre gentil commentaire Au plaisir de vous accueillir pour un prochain séjour Bien à vous Christel

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Fabiola

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Basis hotel. Geen airconditioning. Personeel kon vriendelijker
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Christel Bultot on 8 Jul 2020
bedankt voor uw bericht MVG Christel

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastisch mooi hotel met (onbruikbaar) zwembad
Ik had een comfortabele hoekkamer dus twee ramen met uitzicht op terras en zwembad, die helaas gesloten was in heet (25-30 gr.) voorseizoen (ondanks corona) en moderne badkamer met raam. Grote televisie met veel (en Nederlandse) zenders. Ontbijt was bediening i.v.m. corona met te weinig personeel; soms 15-25 min wachten. Het ontbijt moest besteld worden met formulier waar niet alle (vlees)waren op stonden dus dan kreeg je het ook niet.
Stayed 5 nights in Jun 2020

6/10 Okay

Marc

Travelled with group
Voor twee overnachtingen prima
Niet bijzonder. Kamer was erg warm, terwijl temeratuur buiten toch niet extreem hoog was. Alleen een ventilator is blijkbaar niet genoeg. Verder sanitaire voorzieningen prima. Bediening en ontbijt vriendelijk en voldoende. Vrouwelijke receptioniste was vreselijk. rest vriendelijk en voorkomend.
Stayed 2 nights in Jun 2020
Response from Christel Bultot, Front office manager/ sales on 29 Jun 2020
beste, met onze grote spijt, onze kamers hebben geen air-co. Wat betreft onze collega van de receptie, we hebben haar gezien en boodschap doorgeven. We bieden u al onze verontschildigingen, ze had familie problemen. MVG.

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, staff & service
Goed, maar kleine mankementjes
Het was heel goed geweest, alleen verouderd en zoals de biljart, geen toppen op de keu’s
Stayed 1 night in Feb 2020
Response from Christel BULTOT, Front office manager on 28 Feb 2020
beste, bedankt voor uw bericht we hebben nieuwe keu's besteld MVG Christel

10/10 Excellent

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Christel Bultot, front Office Manager on 27 Nov 2019
bedankt ! en graag tot genoegen MVG Christel

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Christel Bultot, Front office manager on 25 Nov 2019
Graag tot genoegen MVG Christel

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Geen problemen ondervonden, er is niets slecht te melden. Voldoende aanbod betreft de verschillende restaurants eigen aan het hotel,
Stayed 4 nights in Oct 2019
Response from Christel BULTOT, Front office manager on 25 Nov 2019
graag tot genoegen MVG Christel

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable et honnête.
Cadre agréable, confort, c'est un établissement pour le voyage social.
Stayed 2 nights in Sep 2019
Response from Christel BULTOT on 18 Sept 2019
Nous vous remercions pour votre feed back Au plaisir de vous accueillir une prochaine fois Bien à vous Christel