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Reviews of Olydea le Château de la Redorte

4 out of 5
Olydea le Château de la Redorte
Rue de la Pompe Neuve, La Redorte, Aude

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 79 reviews" "
Rating 8 - Good. 19 out of 79 reviews" "
Rating 6 - Okay. 3 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a find
Travelling through France & stayed here for a night. A wonderful place to stay, we had a little villa all to ourselves. Spotlessly clean, comfortable & issues with a lock quickly remedied. Local restaurants were closed on Monday but an Intermarché nearby ensured we had everything needed to cook a meal. If you can’t find the cutlery, check the not very obvious drawers in the kitchen table! We didn’t avail of the outside pool but the kids next door certainly did & enjoyed it. I would definitely recommend this little gem 😊
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Winkler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious high quality accommodation in the 6 person suite overlooking the pool and sun deck. Large patio with modern fully opening sliding doors. Walkable to supermarket, restaurant and Canal du Midi. Very elegant grounds and appreciated the pool was still open due to the high temperatures mid September.
Stayed 1 night in Sep 2023

4/10 Poor

Bill

Stayed 1 night in Aug 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous chateau, with very friendly staff
Stunning hotel, very glamorous. Our studio room was enormous, beautifully clean and superbly comfortable. Accessories provided for the kitchen were brilliant. We enjoyed our own terrace and had drinks with our lovely neighbours. The pool was gorgeous, clean and inviting. A handful of local restaurants, with delicious food on offer, some walkable, some a short drive away and a well stocked supermarket a few minutes walk from the hotel, provided everything required. Sandrine was supremely helpful and a wonderful asset during our stay. She organised a meditation session and wine tasting with a local winemaker. We loved it and will certainly return.
Stayed 6 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a treat!
Staying in a château always feels special.
Stayed 1 night in Jun 2023

10/10 Excellent

Manish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personnal pool with some villas!
Stayed 3 nights in Jun 2023

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique
Stayed 5 nights in Jun 2023

4/10 Poor

Cathy

Stayed 2 nights in May 2023
Response from Sandrine Olydea le Château de la Redorte on 16 Jun 2023
Nous vous remercions de votre avis et sommes à votre entière disposition pour parler de ce qui ne vous a pas convenu.Dans le but de toujours nous améliorer, et pourquoi pas, vous accueillir une autre fois en faisant mieux

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space in room
Stayed 1 night in Jul 2021

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chateau and helpful staffs
We only stayed for 2 nights. Our room was a m a 1 bedroom suite overlooking the pool. It was a nice and big room. Wet room needs a curtain
Stayed 2 nights in Jun 2020
Response from The Direction on 6 Aug 2021
Hello, Thank you for your stay at Chateau de la Redorte. See you soon,

8/10 Good

Peter, Boca Raton, Florida, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the beds! The beds were ROCK Hard!
Stayed 1 night in Sep 2019
Response from Amélie on 16 Sept 2019
Thanks a lot for your comment ! We hope to receive you again, Kind regard,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm of the architecture was fantastic, bathrooms clean and modern. Pool was great
Stayed 8 nights in Aug 2019
Response from Amélie on 10 Sept 2019
We very much appreciate your comments regarding your stay at the Adonis La Redorte by Olydea It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Amazing room. Friendly staff
Stayed 3 nights in Sep 2019
Response from Amelie on 10 Sept 2019
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Verified traveller

Disliked: Staff & service
We arrived at 3pm check in to be told ( in French) room not ready Concierge gave us a bottle of wine as compensation. But we didn’t get the Superior plus room we had paid for. The 3 flights of stairs were tricky with 2 large suitcases. We had to air the room because the cleaner had used copious amounts of cleaning agents ( bleach). Daily housekeeping consisted of making the bed twice (in our 5 night stay) late in the afternoon and only after we had asked for it to be done. Otherwise a set of towels was left on the table. Kitchenette was small but adequate ( sparse on utensils) No brushes etc provided So while setting was nice not really a 4 star hotel.
Stayed 5 nights in Aug 2019
Response from amelie on 10 Sept 2019
Dear Guest, Thank you for taking the time to tell us about your experience. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Nicola L.

Beautiful chateaux with lovely new villas
What a lovely stay we had. Stunning location, villa was exceptionally clean and comfortable. To a good standard. Location of the chateaux was brilliant. Could do with better quality sunbeds next to the pool. And more of them. Plus sunbeds for the villas.
Stayed 4 nights in Aug 2018

10/10 Excellent

Dennus, Gahanna ohio

Liked: Cleanliness, property conditions & facilities, room comfort
This is a beautiful place to stay.
Stayed 2 nights in Jul 2018
Response from Amélie on 20 Aug 2018
It was a pleasure to receive you

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a convenient location
Le Chateau de la Redorte is a hidden gem east of the town of Carcassonne. We had a pleasant night stay in an apartment overlooking the pool and garden. It was clean, spacious and comfy to relax after a long day exploring the local area. Breakfast was tasty, we also took a dip in the heated jacuzzi which was very refreshing and relaxing. It's convenient location made it an excellent place to stay between our trip of Pezanas and Carcassonne, both two medieval towns with alot of history and culture. We'd also recommend a visit to the Gouffre de Cabrespine (Cabrespine Cave), which is Europe's largest and to us most impressive cavern we have ever visited.
Stayed 1 night in May 2018

4/10 Poor

David, UK

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pleasant Hotel in middle of quaint French village
Great short stay. Rooms not particularly clean. You can buy pods for coffee machine in room cheaper in Supermarket across the road.
Stayed 4 nights in Aug 2017

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Yves for help
Hotel or apartment? The choice is yours apartments are new & very comfortable. Chateau beautifully restored.
Response from General Manager on 22 Sept 2016
Hi, Thank you for this feed back... I can notice that your stay with us went fine. To answer to your question, I would say that's a mix between hotel and flat. Best regards Yves C.

8/10 Good

Steven

Liked: Cleanliness, room comfort
Enjoyable stay
Recently refurbished chateau that has charm.
Response from General Manager on 10 Sept 2016
Thank you for your feedback. I'm pleased to see that you spent a good time at Le Chateau de La Redorte Regards Yves C.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the Minervois
Spacious two bed apartment with full kitchen. Would have been good to have had some dishcloths though!
Response from General Manager on 23 Aug 2016
Hi Hufo Thank you for your coming and feedback. I am pleased to see that your stay was great. We do have appliances for dishes and clothes, lack of information from our side ... Mind yourself Yves C.

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excellent séjour! À faire en couple ou en famille
Stayed 2 nights in Oct 2023

8/10 Good

Auguste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Aurelie

Stayed 1 night in Oct 2023

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Adoramos o hotel e a estadia
Stayed 1 night in Sep 2023

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vie de château! Petit déjeuner assez cher, mais qui vaut le coût.Un seul bémol, la douche qui mouille tout le plancher de la salle de bains.
Stayed 1 night in Sep 2023

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
De passage pour une nuit, cela a été une très jolie découverte. Cadre magnifique, suite très propre, spacieuse et confortable. Personnel adorable. Nous pensons revenir très prochainement.
Stayed 1 night in Sep 2023

8/10 Good

dick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leuk kasteel Grote kamer met wat gedateerde meubels. Leuk personeel en geweldig ontbijt ! Aanrader
Stayed 1 night in Jul 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil a été absolument irréprochable et chaleureux. La communication avant mon arrivée s’est faite de façon très fluide par sms. La chambre était parfaitement propre.
Stayed 1 night in Jun 2023
Response from Sandrine on 16 Jun 2023
Bonjour,Votre reconnaissance est notre satisfaction, c'était un grand plaisir de vous accueillir.Vous avez notre numéro ;-)

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour reposant que nous avons même prolonger pour en profiter davantage. Sandrine et son équipe par leurs écoutes, leurs réactivités et professionnalismes ont amplement contribuer à rendre ce séjour très agréable.
Stayed 4 nights in Jun 2023
Response from Sandrine on 16 Jun 2023
Nous sommes plus que ravis que votre séjour vous ai plu à ce point là.Toute l'équipe du Château de la Redorte vous remercie infiniment pour votre retourA bientôt, qui sait ?

10/10 Excellent

Juan

Stayed 3 nights in May 2023
Response from Sandrine on 16 Jun 2023
Toute l'équipe Olydea le Château de la Redorte vous remercie et vous souhaite un Bel été

8/10 Good

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Buenas instalaciones, etc L'únic problema, és que em van cobrar el doble de Taxa turística, imagino que a la dona li va semblar poc 1,50€/dia, i em va voler cobrar 3€/dia.
Stayed 2 nights in Apr 2023

10/10 Excellent

Víctor

Stayed 1 night in Sep 2022

8/10 Good

Jean Marc

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Vraiment dommage
Première fois en 20 ans que je suis obligé de faire ma chambre dans un 4 étoiles! Retour à l'hôtel en samedi après midi. Je contact la réception pour demander si il y a un service d'étage?? oui, mais manque de personnel et priorité aux mini villas pour les changements de locataires...ma chambre ne sera donc pas faites! Je demande de nouvelles serviettes qui me seront amenées rapidement avec un "désolé" de la réceptionniste. Et je m'occupe moi même du lit et de la salle de bain...comme à la maison. Après une nuit évidemment rien n'est vraiment sale. Cependant la cabine de douche est grande ouverte sur la SDB ce qui provoque inévitablement une inondation même en faisant très attention. Or c'est un château rénové avec des tomettes au sol qui sont déjà soulevées par des infiltrations d'eau récurrentes. Il faut donc utiliser le tapis et les serviettes pour éponger... Après 2 nuits passées sur place, pas un mot d'excuse à l'accueil au moment de rendre la clé. Petit-déjeuner défini comme continental mais pas de bacon ni d'oeufs brouillés. Il y avait les mini viennoiseries délicieuse pour rattraper le coup. Au final un établissement somptueux dans un château du 18e siècle. Une bâtisse grandiose qui vaut le détour. Une chambre très spacieuse. Piscine à disposition + spa. Facilité pour se garer avec une grande esplanade. Très calme au coeur du village de la Redorte. Mais manifestement des problèmes de personnel et de professionnalisme.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sivert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Stayed 1 night in Jul 2021
Response from L'équipe du Château de la Redorte on 9 Jul 2021
Bonjour, Nous vous remercions pour votre retour :) A bientôt,

8/10 Good

Marianne

Liked: Cleanliness, property conditions & facilities, room comfort
Tout était tres bien, cadre magnifique, tres jolie chambre, bonne literie, personnel charmant, bon petit déjeuner. Seul et gros bémol pour moi : pas de rideaux occultants dans la pièce jointe à ma chambre qui n'a pas de porte, du coup j'ai ete réveillée par le jour à 5h30 du matin...
Stayed 1 night in Jun 2021

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from La Direction on 6 Aug 2021
Bonjour, Nous sommes ravis que votre séjour au Château de la Redorte vous ait autant satisfait.

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel appartement ultra propre La jeune femme de la réception très souriante et aimable. Le gérant très sympathique et de bon conseil Hôtel à recommander sans hésitation Petits déjeuners copieux
Stayed 1 night in Aug 2020
Response from La Direction on 6 Aug 2021
Bonjour, Nous vous remercions pour votre séjour au Château de la Redorte et sommes ravis que vous ayez apprécié celui-ci A bientôt,

10/10 Excellent

Kirsten

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from La Direction on 6 Aug 2021
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour. A bientôt,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La villa excepcional, muy bien equipada. El desayuno caro, en relación a la oferta. La persona en recepción, amable.
Stayed 3 nights in Oct 2019
Response from L'équipe du Chateau de la Redorte on 21 Nov 2019
Merci d'avoir pris le temps de commenter votre expérience. Nous prenons note de votre remarque afin de vous satisfaire au mieux lors de votre prochaine visite au château de la Redorte. Bien cordialement. L'équipe du château de la Redorte.

10/10 Excellent

M.f.p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch verblijf
Fantastisch mooi château Heel mooi authentiek ingericht Super service Prachtige suite hebben we gehad
Stayed 2 nights in Sep 2019
Response from Amélie on 1 Oct 2019
Thank you for your positive comment, it was a pleasure to receive you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel super accueillant disponible Lieu magique et très bien entretenu
Stayed 1 night in Sep 2019
Response from amelie on 2 Oct 2019
Un grand merci pour cet élogieux avis ! nous serions ravis de vous recevoir à nouveau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Amélie on 19 Sept 2019
Merci beaucoup pour votre notation ! Au plaisir,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from amelie on 12 Sept 2019
Un grand merci pour votre note encourageante, Au plaisir, L'équipe de Adonis la Redorte

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre superbe. Villa top. Petit déjeuner de qualité
Stayed 2 nights in Aug 2019
Response from amelie on 12 Sept 2019
Un grand merci pour votre agréable commentaire sur notre établissement ! Nous mettons tout en oeuvre pour le bien-être de nos clients et nous sommes ravis que vous ayez passé un bon séjour. Nous ne manquerons pas de transmettre votre commentaire à nos équipes. Au plaisir de vous accueillir à nouveau prochainement,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le chateau etait super le personnel souriant la suite dans le chateau etait tres bien aussi
Stayed 2 nights in Aug 2019
Response from Amélie on 12 Sept 2019
C'est avec un grand plaisir que nous prenons connaissance de votre commentaire suite à votre récent passage parmi nous. La convivialité, le confort et l'accueil sont des préoccupations que nous gardons au centre de nos actions pour que nos clients se sentent comme chez eux. Au plaisir de vous revoir,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour dans une mini villa prestige avec piscine. Un grand merci à Amélie et Emmanuelle pour leur professionnalisme et gentillesse. Dommage que cette belle demeure ne soit pas éclairée la nuit avec le couloir de nage ! Sybille D.
Stayed 5 nights in Jul 2019
Response from Responsable on 23 Aug 2019
Un grand merci Sybille pour votre retour ! Nous notons avec précaution vos conseils et espérons vous recevoir à nouveau.