Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
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Reviews of Casa Grande Express

3 out of 5
Casa Grande Express
Sanchez Bustamante Nro 1012 e/16 y 17, La Paz, La Paz

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a good rate in La Paz, Bolivia
As always it is a pleasure to stay in the Casa Grande Express hotel in La Paz. Secure place, close to many ammenities and restourants, very good and diverse breakfast included, kind staff supporting you, amazing! My only concern was that the TV, for some reason, turns off every 3-4 minutes and with no reason or programation. For sure my next stay in La Paz will be there.
Stayed 1 night in Oct 2023
Response from Nicolle on 13 Oct 2023
Dear Mr. Aramayo,Thank you very much for selecting CASA GRANDE EXPRESS for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us.With your very valuable comments, we feel encouraged to improve every day in order to be able to provide the best possible service.Regarding the issue you have reported about the TV, we will check it to fix the problem and avoid it happened again.Once again, Mr. Aramayo, thank for your preference and we hope to see you again in the very near future.Regards,Nicolle

10/10 Excellent

jose miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from Maribel M. on 11 Jul 2023
Estimado Jose Miguel,Muchas gracias por haberse tomado el tiempo de dejarnos su calificación, nos llena de mucha alegria saber que disfruto de su estadia.Lo esperamos en un futuro cercano en su Casa..Saludos cordiales,

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience was the car alarms going off in the middle of each night.
Stayed 3 nights in Jun 2023
Response from Maribel M. on 17 Jun 2023
Dear Omar,Thank you very much for taking the time to leave us your rating and comment. We are very sorry for the inconvenience with the alarm.We look forward to seeing you at your Home..Kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Maribel M. on 3 May 2023
Estimado huésped,Muchas gracias por su calificación.Lo esperamos en un futuro cercano en su Casa...Saludos cordiales

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick but amazing stay
One night stay, good for rest and take a good shower and a traditional Bolivian breakfast. Also near to very good restaurants like "El Bosque" boulevar with many options
Stayed 1 night in Apr 2023
Response from Nicolle on 24 Apr 2023
Estimado Julio,Muchas gracias por sus comentarios y calificaciones que sin duda son un aliciente para todo nuestro equipo.Nos alegra saber que disfruto de su estadía con nosotros y nos ponemos a su disposición, deseando nos brinde la oportunidad de recibirlo nuevamente en algún futuro cercano.Atte. Nicolle H.

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location. Close to restaurants.
Stayed 5 nights in Mar 2023
Response from Maribel M. on 29 Mar 2023
Dear Guest,Thank you very much for taking the time to leave us your rating and comment. We are very happy to know that we have met your expectations. Remember that we will be waiting for you at Home...Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Maribel M. on 27 Feb 2023
Dear guest,Thank you very much for taking the time to leave us your rating.Remember that we always wait for you at Home....Kind regards

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price. No frills but all you need
Stayed 3 nights in Jan 2023
Response from Maribel M. on 6 Feb 2023
Dear Jose,Thank you very much for your rating and your comments.We are glad that your stay has been within your expectations.We always wait for you at home...

10/10 Excellent

Claudia

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with friendly staff.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Popular this days. I would come back for sure.
Stayed 6 nights in Aug 2022

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2022

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equiped, I was counting on ironing my suits and I was abel to with the equipemnt provided in the room. The credit card reader at the front desk did not work with any of 5 cards I had on me and all are from local banks.
Stayed 1 night in Apr 2022
Response from Maribel Mamani on 2 Jun 2022
Dear Mr. Grundy, Thank you very much for your comment, we are glad to know that you enjoy your stay and that our details did not go unnoticed, we hope next time you don't have the inconvenient of the card reader. We always wait for you at HOME ... Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service all around. Beautiful facility.......
Stayed 1 night in Mar 2021
Response from Casa Grande HOTELES on 21 Apr 2021
Dear guest, Thank you for this comment. We hope to come back soon. Regards,

10/10 Excellent

joseph, santa cruz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best part is the location.... very quiet hotel.
Stayed 1 night in Feb 2020
Response from Maribel Mamani on 18 Mar 2020
Dear Guest, Thank you very much for your opinion, we are very pleased that the location of our hotel was to your liking. Remember that we will always be waiting for you at home...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Maribel Mamani on 14 Jan 2020
Estimado (a) Huésped, Muchas gracias por su calificación, para nosotros su opinión es muy importante. Recuerde que siempre lo estaremos esperando en su Casa.. Saludos cordiales

6/10 Okay

Verified traveller

Travelled with family
I ended up not staying at the case grande express because the hotel was closed and should not have been available for booking. I was able to stay at the Casa Grande Hotel instead.
Stayed 2 nights in Nov 2019
Response from Maribel Mamani, Sales Assistant on 27 Nov 2019
Dear guest, We thank you for taking a moment of your time to write your experience. We apologize for the inconvenience, we had to close Casa Grande Express as an emergency due to the situation we were experiencing these days in the city of La Paz. Remember that this is your Home... Kind regards

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Maribel Mamani on 29 Nov 2019
Estimada Huésped, Muchas gracias por su calificación, esperamos tenerla en su Casa.. en una próxima oportunidad. Saludos cordiales

10/10 Excellent

Mahad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an excellent location. Staff service was impeccable and friendly. Only complaint would be Internet service in the rooms. Internet worked great in the lobby and breakfast area.
Stayed 7 nights in Aug 2019
Response from Maribel Mamani on 7 Sept 2019
Dear Mr. Mahad, Thank you very much for your comment, for us your opinion is very important, we are glad to know that you enjoy your stay with us and that our service and infrastructure were up to your expectations. We will take into account about the internet service in the rooms. Remember that we always wait for you in your HOME... Kind regards Maribel Mamani Sales assistant

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a short stay, service and food at breakfast is great, coffee shops and restaurants nearby.
Stayed 2 nights in Mar 2024
Response from Nicolle H. on 2 Apr 2024
Dear Mauricio,Thank you very much for your comment and ratings. We are pleased to hear that you enjoyed your stay with us, and it will be a pleasure to welcome you back and assist you again.

8/10 Good

FIVETEK KIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nicolle H. on 9 Feb 2024
Gracias por habernos brindado la oportunidad de atenderlo.Esperamos recibirlo nuevamente en algun futuro cercano.

8/10 Good

Julio

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Casa Grande HOTELES on 21 Apr 2021
Thank you for this qualification. We hope to come back soon

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, dicas para ficar maravilhoso
Senti falta de uma academia, para exercícios leves, por estar em La Paz. As condições gerais são ótimas. café da manhã também poderia ser servido a partir das 6:00 horas, como na maioria dos hotéis em todo o mundo.
Stayed 2 nights in Mar 2020
Response from Maribel Mamani on 20 Mar 2020
Prezado hóspede, Muito obrigado por dedicar um momento do seu tempo para compartilhar sua experiência, estamos felizes em saber que atendemos às suas expectativas e, acima de tudo, que desfruto de nossos serviços. Lembre-se de que esta é sua Casa.... Atenciosamente

10/10 Excellent

Z, Venezuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas habitaciones, una excelente ubicación, pudieran mejorar el desayuno
Stayed 13 nights in Oct 2019
Response from Maribel Mamani, Asistente de Ventas on 29 Nov 2019
Estimado /a Huésped, Muchas gracias por haberse tomado el tiempo de escribir su experiencia, para nosotros su opinión es muy importante la cual tomaremos en cuenta para seguir mejorando cada día. Recuerde que esta es su Casa... Saludos cordiales

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia
Stayed 3 nights in Oct 2019
Response from Maribel Mamani - Asistente de Ventas on 21 Nov 2019
Estimado Sr. Arauco, Muchas gracias por su calificación, para nosotros es muy importante ya que nos impulsa a seguir adelante. Recuerde que siempre lo esperamos en su Casa... Saludos cordiales

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaje de negocios
perfecto hotel para negocios. Excelente amabilidad y atención. a zona es perfecta y segura, además de que hay opciones para comer/Cenar caminando
Stayed 3 nights in Aug 2019
Response from Maribel Mamani on 9 Sept 2019
Estimado Sr. Priego, Muchas Gracias por tomarse un momento para dejarnos su comentario, para nosotros su opinión es muy importante. Nos lleno de alegría saber que disfruto de su estadía y que nuestro servicio e infraestructura estuvieron a la altura de sus expectativas. Recuerde que siempre lo esperamos en su CASA... Saludos Cordiales Maribel Mamani Asistente de Ventas