Terrace/patio

Reviews of Le Manoir Charlevoix

3 out of 5
Le Manoir Charlevoix
1030 Chemin du Golf, La Malbaie, QC

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

HENG

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water debit / pressure was really low and the staff didn’t want to change the room for me even he has other available. The room is very outdated and beds and the floor are very noisy. The rooms are smelly and I had to sleep with open windows. I don’t want to go back to this place.
Stayed 1 night in May 2024
Response from admin on 23 May 2024
Our hotel was built in 1901. The rustic old wood side does not appeal to everyone. After verification, there is no water problem in the room you rented and no odor was detected by our team. It smells like wood. Sincerely, Manoir Charlevoix

2/10 Terrible

Rachelle

il y a eu une erreur de réservation, nous n'avons pas été a cette hôtel la pour notre séjour a La Malbaie, j'ai du payer a 2 places, un peu de votre faute aussi!!!! je crois que je n'utiliser plus expedia pour mes reservations je vais reserver directement a l hotel, car nous allons toujours au Manoir Fermont.
Stayed 2 nights in May 2024
Response from Jr on 22 May 2024
Désolé pour les inconvénients

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquille
Stayed 1 night in May 2024
Response from jr on 14 May 2024
gros merci revenez nous voir.Bon été!

8/10 Good

Tessier

Disliked: Staff & service
Stayed 1 night in May 2024
Response from admin on 8 May 2024
Merci beaucoup et au plaisir de vous revoir!