Private beach nearby, black sand, free beach shuttle, sun-loungers

Reviews of Hotel Real Costa Inn

3 out of 5
Hotel Real Costa Inn
Blvd. Costa del Sol Km 66.5, La Herradura, La Paz

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Management on 10 May 2024
Thank you Marle! We work Hard as a team and are commited to reach customer satisfaction. We look forward to see you sometime soon,Best regards

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, clean property and very clean rooms
Stayed 2 nights in Apr 2024
Response from management on 4 May 2024
Thank you very much! The entire staff works hard to keep it that way. Thank you choosing us. We look forward to see you sometime soon.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay that was clean, safe, affordable and wanted a nice helpful staff. We found the perfect spot. It's across the street from the beach a 2 minute walk down a clean walkway/sidewalk. Pool was clean and the surrounding areas of the pool were clean. The parking was secure.
Stayed 3 nights in Mar 2024
Response from management on 6 Apr 2024
Thank you Lisa!! We are very happy to hear you enjoyed your staying at our hotel. These are the results of a hard and team work. Our reward is customer satisfaction. WE look forward to see you sometime soon.Best regards

8/10 Good

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from management on 6 Apr 2024
Thank you Edgar!

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables los empleados y muy limpio todo. Fue un placer quedarnos!
Stayed 1 night in Feb 2024
Response from management on 21 Feb 2024
Thank you Mrs. Lucia. We are pleased to hear you enjoyed the staying at our hotel. Looking forward to see you some other time.Best regards

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Feb 2024
Response from Management on 14 Mar 2024
Thank You Marlene! We make an extra effort to keep it that way. Thank You for visit US and we look forward to SEE You some time soon!

10/10 Excellent

Kirke

Liked: Cleanliness, staff & service, amenities
Was an amazing
Stayed 1 night in Dec 2023
Response from Management on 14 Mar 2024
Thank You Kirke! Your satisfaction is ours. We're pleased You enjoyed it. We look forward to SEE You some time soon!

10/10 Excellent

Shirley

Stayed 1 night in Jan 2024
Response from Management on 26 Jan 2024
Thank you Shirley on behalf of the entire hotel crew. This Is the reward we look for, customer satisfacción. We look forward to see you soon!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One needs to cross a road and walk through a safe, walled walkway to the hotel's own private area on the beach. No ocean view rooms though.
Stayed 1 night in Jan 2024
Response from Management on 26 Jan 2024
Thank you Rita! As a boutique hotel we focus on keep up best service. Thank you for your visit and look forward to see you un another Time!Best regard's

8/10 Good

Saul

Stayed 1 night in Jan 2024
Response from Management on 14 Mar 2024
Thank You Saúl! We look forward to SEE You some time soon!

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it but not in from of the beach it was little uncomfortable. Service excellent in every way.
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you Cecilia for your comenta! We are very happy You enjoyed our service. In reference to access the beach we are just about to function a small train to take you and bring You back to the hotel (shuttle bus) to make confortable visit the beach. Hopefully You try it next time. Best regards

6/10 Okay

Francis

Liked: Cleanliness, staff & service
Disliked: Room comfort
Positive: not far from the beach. The price is good. Negative: Mariachi band played very loud from 5:30am to 6:00am in the lobby. Glad stayed there only 1 night
Stayed 1 night in Jan 2024

2/10 Terrible

Marvin

Stayed 1 night in Dec 2023
Response from Management on 13 Jan 2024
Gracias Marvin! Esperaríamos saber cómo podemos mejorar en nuestros servicio. Los comentarios puntuales son una gran ayuda. Aún así esperamos verlo pronto. Saludos!!

8/10 Good

Ramon

Liked: Amenities
Good
Stayed 1 night in Nov 2023
Response from Gus on 19 Nov 2023
Thank you Mr. Ramón for your qualification toward our establishment and services. Look forward to have the pleasure to serve you again. We are working to improve even more

10/10 Excellent

Guylfride

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Gus on 17 Nov 2023
Thank you! Looking forward to see you serve you again

6/10 Okay

JULIO

Travelled with group
Dining and bar was nice...clean but unprepared for the type of reservation. They made me wait in the office so that they could check the room to make sure nothing was stolen
Stayed 1 night in Oct 2023
Response from Gerencia General on 23 Oct 2023
Morning Mr. Ibarra.We certainly appreciate your comments, thus, we have the opportunity to improve. First of all we like to appologize if we made you feel uncomfortable toward applying a local procedure to do a quick check to the room at the check out time. No intention what so ever. Although As you well know every place has it own policies but nothing we can not modify. In regards to drinks we have a large variaty of liquours to fill our guests choices but we can abosolutly think to have even more options. We appreciate once again your trust in us Mr. Ibarra and we can guarantee you as we look forward to see you soon allthings will be better on your next visit.Best regard,s

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is so good and the food is delicious
Stayed 3 nights in Aug 2023
Response from Nelson R. on 13 Aug 2023
Dear Monica, it was a pleasure having you as our guest, we are looking forward to having you as a guest again. Thank you for staying with us. HRCI Administration.

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar es muy hermoso Todo el personal muy amable Mi hijos y mi esposo lo disfrutamos mucho
Stayed 1 night in Jul 2023
Response from Hotel Real Costa Inn on 2 Aug 2023
Que bueno que les gusto hospedarse con nosotros. Esto nos llena de mucho agrado y los invitamos a tenernos en cuenta siempre! Saludos y estamos para servirles!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was clean the personal was extremely friendly but the hotel don’t have the comfort the beds were hard like a rock the pillows too it was impossible to sleep also the hotel is on the opposite side of the ocean you have to cross street and walk to get to the ocean
Stayed 1 night in Jan 2023
Response from Hotel Real Costa Inn on 5 Jan 2023
Thank you very much for your feedback, we certainly appreciate it. We like to share with you, we have already bought a batch of new pillows y mattresses for our guest conviniences. We appologize for the inconveniences you had to experience. We are looking forward to have the opportunity to serve you once again. Best wishes for this new year from Hotel Real Costa Inn.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the hotel overall was acceptable, but the friendliness of the staff was beyond average. We did not like the quality of pillows.
Response from Gus on 19 Dec 2022
Thank you for visiting us Mr. José. Your comment is gratefull appreciated. Be sure we are working already on changing the quality of the pillows. We're working hard on making improvements. Best wishes from Hotel Real Costa Inn to you!!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 1 night in Mar 2024
Response from management on 6 Apr 2024
Thank you Carmen!! We look forward to see you soon. Great deals and variety in rooms and products are coming soon.

10/10 Excellent

alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Organized
Stayed 1 night in Jan 2024
Response from management on 22 Jan 2024
Thank you very much Alvaro! All the crew works hard to keep it that way. We look forward to see you soon. More good things are comming to make our guest feel even more confortable.Best regards

6/10 Okay

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La premiere et derniere, tres bien et calme, par contre la nuit de samedi a dimanche, beaucoup de bruit dans le jardin, et surtout le dimanche matin, a 5h, des mariachis sont venus jouer tres fort jusquba 6h à côté de notre chambre. (Pour l anniverqaire d une cliente). A peine des excuse de l hotel, pas de dédommagements ni quoi que ce soit... Donc deçu du comportement de l hotel...
Stayed 3 nights in Jan 2024
Response from Management on 9 Jan 2024
Thank You for your feedback Cyril! We apologize once again for the inconvenience. Mention this type of scenarios are often celebrated in almost all hotels in this área with the purpose of supporting husbands making their wives feel special among a serenata. We work hard to make each of our guest feel satisfied with Quality of service, food and drinks. We really hope You understand and look forward to visit us again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Va cacioes en paz
Bastante bien. La música volumen muy elevado. No tenian café expresso y mi esposo y cuñado querian. No estaba incluido desayuno pues reserve con exipedia.No es tan agrafable pues otros lo tenian. 2 de mis parientes tenian problema con rodilla y no podian caminar mucho, si hubiese un transporte pequeño para ese tipo de problemas.
Stayed 1 night in Dec 2023
Response from Management on 13 Jan 2024
Muchas gracias por sus comentarios y lamentamos mucho el volumen elevado de la música. Mencionar que el volumen de la música lo mantenemos en escala del 1 al 20 en 10 considerando ese volumen el aceptable, aún así existen muchos huéspedes que solicitan que se suba más y les explicamos nuestras políticas. Es un poco complicado pero aún así hacemos nuestro mejor esfuerzo por complacer a todos. Los desayunos no estan incluidos por el momento. La máquina de expresso estaba en mantenimiento en ese momento. Y con respecto a la llegada a la playa muy pronto iniciaremos un shuttle train service que llevara y traerá de regreso a todos nuestros huéspedes de la playa al hotel. Trabajamos duro todos los días para mantener el mejor servicio y atención. Saludos cordiales y esperamos verlos pronto.

10/10 Excellent

Estuardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très spacieuse, lit très confortable, personnel très agréable et courtois et une très belle piscine.
Stayed 1 night in Dec 2023
Response from Management on 13 Jan 2024
Thank you very much Estuardo for your comments and we are very happy you enjoyed your visit and stay at our boutique hotel. We work hard everyday to keep consistance in our services. We look forward to see you soon. Best regards

2/10 Terrible

Delmy

Stayed 2 nights in Dec 2023
Response from Administrator on 22 Dec 2023
Dear Delmy, We're sorry to hear that we didn't meet your expectations during your recent stay with us at Hotel Real Costa Inn. We take costumer service very seriously, and we would like to find out more about what we didn't fulfill as a host during your stay. Please contact us directly at 503 2305 3294, we would like to hear from you about your experience so that we can work harder and continue to offer our clients a memorable experience during their stay. We thank you for staying at our facility and hope to get the opportunity to serve you better in the near future. Nelson R.

10/10 Excellent

Edin

Stayed 1 night in Nov 2023
Response from Associate Administrator on 22 Dec 2023
Dear Edin, we are glad that you gave us the opportunity to serve you and look forward to have you as a guest again. Nelson R.

10/10 Excellent

Ing Manelik

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2023
Response from HRCI Management on 4 Oct 2023
Manelik, thank you for visiting us and we are looking forward to serving you again in the future!

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from HRCI Management on 4 Oct 2023
Raul, thank you for visiting us and we are looking forward to serving you in the future!

8/10 Good

Orlando Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2023
Response from Nelson R. on 13 Aug 2023
Dear Orlando, it was a pleasure having you as our guest, we are looking forward to having you as our guest again. Thank you for your visit. HRCI Administration

10/10 Excellent

Nilda

Stayed 2 nights in Jul 2023
Response from Nelson on 23 Aug 2023
Thank you for staying with us, we are looking forward to serving you again. HRCI Administration

2/10 Terrible

Franklin

Business traveller, Travelled with partner
tienen una foto a orilla de la playa, y no tienen playa, para llegar a la playa hay que pasar una carretera y entrar por un solar.
Stayed 1 night in Mar 2023
Response from HRCI Gerencia on 25 Mar 2023
Franklin cuanto sentimos que no haya disfrutado su estancia con nosotros, nuestra publicacion depicta la hermosa playa de la Costa del Sol. Ud esta en lo correcto al describir que el acceso a la playa es por el solar. El solar es parte del hotel como acceso exclusivo a la playa para nuestros huespedes. Estamos trabajando en proveer la mejor experiencia no solamente de las amenidades dentro del hotel pero tambien del acceso a la playa. Muchas gracias por visitarnos. La Gerencia Hotel Real Costa Inn.

10/10 Excellent

Gina marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estado
Stayed 2 nights in Mar 2023