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Reviews of Radisson Hotel La Crosse

3.5 out of 5
Radisson Hotel La Crosse
200 Harborview Plaza, La Crosse, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1005 reviews" "
Rating 8 - Good. 276 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 43 out of 1005 reviews" "
Rating 2 - Terrible. 24 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeffery

Travelled with family
Liked: Staff & service, property conditions & facilities
Perfect location to the riverwalk, the La Crosse center, and downtown bars. Loved the “gated” parking. Need a code to exit the hotel’s parking lot. Great “late night” security entrance. Need your key card to enter the hotel & then the front desks confirms your room number and your name, before entering. King size beds do not face the river. The hotel walls are very thin. We did not sleep well. Surrounding hotel room visitors were loud. It would have been nice for the attached restaurant to remain open until 2 a.m., especially for a weekend event. Would I stay again? Only if the Holiday Inn offered lesser rates and there was an event at the LAX center.
Stayed 1 night in May 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fun area. We’ll be back n
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Everyone was so friendly and helpful
Stayed 2 nights in Apr 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Virgil

Travelled with group
I loved the location of the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Stayed 2 nights in Apr 2024

6/10 Okay

Nancy

Old decor and old bathrooms which need updates. Beds are very uncomfortable
Stayed 1 night in Apr 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the ry
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river
Stayed 1 night in Apr 2024

10/10 Excellent

Jody

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome time. Great location
Stayed 1 night in Apr 2024

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Cleanliness
Room need to be updated for sure, stains on the ceiling pool and hot tub small, expected more being it’s attached to an even center, but it served its purpose for us
Stayed 1 night in Mar 2024

10/10 Excellent

RaeAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything about our stay was wonderful, except the bed. The updates to decor and such are beautiful and current, but there are no box springs which made the bed lower than usual with the beds looking and feeling lumpy and uncomfortable. The breakfast options were simple, but delightful. Checking in and out was a quick and ready with friendly staff throughout the facility. Unfortunately, with the current beds, I will not be able to book again as sleep was difficult and painful at times.
Stayed 1 night in Mar 2024

8/10 Good

Lisa, kenosha

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at the Radisson Hotel La Crosse. The views out of the rooms whether they be of the city or the river are very nice. All of the facilities are excellent. Excellent location. An excellent staff great bar and restaurant restaurant with views of the river top it off.
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved watching the barges on the Mississippi river
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location! Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town visiting my son at UW-LX & for a concert so the Radisson was a perfect place to stay. The front desk, bar and restaurant staff were all very welcoming. Bed was comfortable. Hotel was very quiet at night even tho it appeared to be full.
Stayed 1 night in Mar 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Could hear through walls
Stayed 1 night in Mar 2024
Response from Rob on 21 Mar 2024
Elaina, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Jane

Travelled with family
Liked: Property conditions & facilities
Proximity to LaCrosse Center
Stayed 3 nights in Mar 2024
Response from Rob on 21 Mar 2024
Jane, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

2/10 Terrible

Eduardo

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room did not seem clean. Carpet not vacuum. Sheets did not looked changed. Will never stay at this location again. Very disappointed.
Stayed 1 night in Mar 2024
Response from Rob on 21 Mar 2024
Eduardo, Thank you for taking the time to give us feedback. I apologize for falling short of expectations. Please reach out to Rob at the front desk to discuss more and find a solution.

10/10 Excellent

Greggrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location downtown right in the heart of it all. Parking is easy and plentiful, we drive trucks and vans so this is important. Tough to beat the view of the Mississippi River. Another bonus, water pressure in shower is outstanding.
Stayed 1 night in Mar 2024
Response from Rob on 21 Mar 2024
Greggrey, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything within walking distance. River walk is gorgeous!
Stayed 2 nights in Mar 2024
Response from Rob on 21 Mar 2024
Eric, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place, convenient location
Stayed 1 night in Mar 2024
Response from Rob on 21 Mar 2024
Jennifer, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Lynda, Woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rob on 21 Mar 2024
Lynda, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Katelyn, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Darren

Stayed 4 nights in Feb 2024
Response from Rob on 21 Mar 2024
Darren, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over looking the river
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Elizabeth, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rob B on 21 Mar 2024
Brad, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 3 nights in Feb 2024
Response from Rob on 21 Mar 2024
Traci, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024
Response from Rob on 21 Mar 2024
Mark, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Dianna, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to use the skywalk from hitel to Lacrosse center!! Comfy bed..great parking. Lotsvof great stuff to walk to! Ladies behind the desk very kind & helpful. Great stay!!
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Dianna, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean and the bed was very comfortable.
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Deborah, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Steven

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Enjoyed our stat. Close to downtown dining options and next door to the convention center.
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Steven, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Jerry

Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Jerry, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Carol, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seth, the bartender was a very nice, friendly young man.
Stayed 1 night in Feb 2024
Response from Rob on 21 Mar 2024
Diane, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Rochelle, Hudson

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Crappy pillows. Hard bath towels. Otherwise decent hotel but expensive.
Stayed 1 night in Feb 2024
Response from Rob on 5 Feb 2024
Rochelle, Thank you for taking the time to give us feedback. I will pass this along to our housekeeping manager. We look forward to seeing you again.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Amber, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Ashley

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Ashley, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Priscilla

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rob on 31 Jan 2024
Priscilla, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Nancy, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is connected to the Venue which makes it very convenient.
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Jeffery, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Dean

Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Dean, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

PAUL, Prairie du Chien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Paul, Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Thank you for taking the time to give us feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

6/10 Okay

Leonard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were disappointed that there were no beverages such as coffee and water available in the lobby for guests. We had to pay $6 in the bar for two cups of coffee. 😞
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Leonard, Thank you for taking the time to give us feedback. We do offer coffee in the lobby from 5am to noon and have a water station after that and on the 2nd floor. I apologize that you were unable to use those amenities. I will look into why and make sure we don't run into that instance in the future.

6/10 Okay

Jenny

Travelled with family
Disliked: Property conditions & facilities
Could hear toilets flushing, water draining and people in next room coughing/hacking. The room was dated and furniture was in rough shape. The room had a stale smell to it.
Stayed 1 night in Jan 2024
Response from Rob on 31 Jan 2024
Jenny, Thank you for taking the time to give us feedback. We will use this to ensure a better experience for our guests in the future.