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Reviews of Ventus Rosa

3.5 out of 5
Ventus Rosa
BISKUPIA, 12, Krakow, Lesser Poland Voivodeship

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 390 reviews" "
Rating 8 - Good. 157 out of 390 reviews" "
Rating 6 - Okay. 21 out of 390 reviews" "
Rating 4 - Poor. 5 out of 390 reviews" "
Rating 2 - Terrible. 4 out of 390 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lee, Oswaldtwistle

Travelled with family
Liked: Cleanliness
The room was very hot. No shower only a bath. The rooms were a little tried.
Stayed 3 nights in Feb 2020

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ventus Rosa on 6 Feb 2020
Thank You for staying with us :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious tidy great facilities no lifts was a bit annoying and also the shower was stupid had a shower head but no curtain around bath so floor got absolutely soaked I would recommend for mobile people great value for money too
Stayed 4 nights in Jan 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ventus Rosa on 14 Dec 2019
Thank You for your opinion :) We are really appreciate it :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were very attentive and helpful, the room we had was very good 101, hotel very close to old town and breakfast fabulous
Stayed 3 nights in Oct 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great staff
Lovely place the staff where superb couldn’t help Enough , lots of stairs though if you need lifts no good for you this place , if you don’t its a belter no air con not a modern hotel but it was authentic which is what we wanted and in great a position
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
nice girls always smile very helpful very quiet during the night even with open windows
Stayed 2 nights in Jul 2019

10/10 Excellent

Kelly, Chicago

Liked: Cleanliness, property conditions & facilities
What a little gem of a hotel. The staff were more than helpful. The breakfast next door was fresh and delicious. I hope to visit again soon..
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Building Works
There is major building works at this hotel with scaffolding across all the windows to the rear of the building. We were unable to open our window as it was sealed with polythene. The builders were outside our window at 7 am therefore we could not open our curtains. We were very disappointed as none of this work was mentioned when we booked. we were offered 15% off our bill. Staff and breakfast good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
The hotel is amazing, 10 min walk from the square, there is handy grocery/alcholol shops near by. The service was outstanding the staff were so helpful. They booked our day trips for us prior to our visit and our transfers to and from the airport. Will without a doubt be staying here when we visit again even with the children.
Stayed 4 nights in Jan 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
A great long weekend in Krakow
In terms of Value for Money and central location to stay in the fantastic centre of Krakow this would take some beating. Approx 6 - 7 minutes walk to the main square, rooms which are described as "Apartment" are more like basic hotel rooms with some "self service facilities", eg Air Con, fridge, small hob, toaster, basic utensils, en suite bathroom, free wifi, 24 hour reception, breakfast restaurant (not evening meals). Great price. On the adverse side the building has no lift and you could end up on the highest floor (4th) - we were on the 3rd floor. I would definitely use them again for the balance of location, quality and price - and the reception staff were very helpful and friendly
Stayed 3 nights in Jan 2019

8/10 Good

David, Liverpool

Liked: Cleanliness, room comfort
Krakow nice stay
No lift to the 3rd floor was a pain but over all cheap apartments in a very good location
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with everything
We had a lovely stay at the Ventus Rosa. The apartment was spacious, clean and had everything we needed. The staff were very friendly and helpful and it was very convenient for all we wanted to do and see I would happily recommend it.
Stayed 6 nights in Nov 2018

8/10 Good

Eddie, Carluke

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I payed for a delux room ,but did not receive,when this was pointed out to the hotel,they said sorry but couldn't do anything about it,not happy as I payed for this but didn't receive,
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Peter, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow Old Town - Autumn leisure trip.
A few days in Krakow with my wife and friends. This is a lovely Place to stay and an easy walk on main safe roads from the Old Town Square (5 mins). The accommodation is just outside the Walled park/gardens. The rooms are spotless, spacious and quiet and the staff couldn't be more helpful. Airport pick-up/drop-off and local trips can also be booked through the Ventus Rosa.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place comes highly recommended..10 out of 10!
Lovely serviced apartments, with staff always around just as you would get in a hotel, 24 hour reception etc.. Between 5 and 10 mins stroll to the main square ,so, close enough that you feel part of it, but just perfectly placed away from it so that when you get onto the street that the apartments are located it is quiet and peaceful. The breakfast had an outstanding choice of food and drink. Probably the best I have had anywhere in the world!, and the price for it was unbelievably low. Anyway, 10 out of 10 for this place based on the value of what you get for the price you have paid in regards to the apartment you are allocated, the breakfast, and the very friendly staff service. We got engaged during our trip in Krakow on one of the horse and carriage rides located at the main square, so really glad that our stay in Ventus Rosa Apartments was full of good experiences rather than anything negative. Krakow is an outstanding visit for a tourist, and one of the few great cities of Europe where you genuinely feel totally safe wherever you are in the city. Tourists are not being targeted by anyone with bad intentions. This appears to be a city that is on the crest of a wave, and doing really well now after some very hard times in the past. I would recommend few major cities to tourists as many in Europe have now turned, and criminals are targeting tourists non stop. Tourists visiting Krakow have never had it better, trust me on this one, I have travelled extensively. Enjoy!!
Stayed 3 nights in Oct 2018

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Very good location. Our only problem is that the 2 special museums were closed on Mondays
Stayed 2 nights in Oct 2018

8/10 Good

H, SLC, UT

Liked: Staff & service, room comfort
Fantastic location within easy walking distance of so many sights and places to eat. There was no lift and parking nearby was challenging and expensive. Bathroom and kitchen seemed clean, but bedroom nightstands were very dusty and the floors throughout were quite dirty. There are no English TV channels. The clothes washer is nice but there’s no dryer. Overall, the great location makes up for the shortcomings.
Stayed 2 nights in Sep 2018

10/10 Excellent

Vivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ventus Rosa is Tops
Ventus Rosa was the best accommodation of our entire 3 week trip. The rooms were spacious and comfortable. The Kitchen well equipped with all the necessities and the breakfast to die for. Add top-notch service delivered with friendliness and it makes for a perfect stay. Thank you very much.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place.
Nice play to stay. About 10 mins walk from Main Square. Staff very pleasant and the breakfast was very nice
Stayed 3 nights in Sep 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ventus Rosa
Can’t fault anything at this hotel, had a great stay
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

An excellent option in a great position.
A super Hotel in a quiet street yet only minutes away from the main square. Two double bedrooms were perfect for a family with teenagers.Breakfast was excellent with a good selection of hot and cold food, the fresh smoothies being a particular favourite. Service was professional and friendly. Reception was really helpful when I wanted information on local concerts and galleries.I'd definitely stay here again and wouldn't hesitate to recommend to others.
Stayed 4 nights in Sep 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow August 2018 Vacation
Near Russian Embassy. Washed and dried clothes every day. Ate foid other locations.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No lift, the narrow stairs are difficult to walk with luggage. No air conditioner either. Good access to public transport.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One night stay
The standard of hotel is really low for the price we paid. Krakow is blowing up their prices triple during the summer while the standard of rooms are still low. The hotel is in back garden when you have to take stairs to 3rd floor. The reception is also not always open. The room is really old. I wouldn't pay more than 100 PLN for that. There is tiny kitchen and smelly bathroom.
Stayed 1 night in Jun 2018
Response from Ventus Rosa Staff on 7 Jul 2018
Dear Guest, We feel really sad and surprised with this review. It is first time when someone did not enjoy even single thing while staying with us. Our reception desk is open 24h. It is normal that sometimes the receptionist is out of the office as they coordinate everything. If you made any complaint during the stay, we would have been able to do anything to make you less disappointed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose an economy room and it was above our expectation. kingsize bed - washer!!!!. fridge hob microwave - beautiful bathroom. Provided with shampoo conditioner washing powder toothpaste bottled water and the best thing free cycle hire - which we used daily and got to see everything. Great location just minuets away from the main square.and the staff couldn't have been more helpful and polite
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very basic no aircon and no lift up 6 flights of stairs. Staff however kept apologiding walking us up to our room and nithung waz too much trouble. Room fantastic as a bsse to lay yr head. Bathroom znd kitchen immaculate and room service perfect location eac
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2018

10/10 Excellent

Paul, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Visit
On arrival we was really pleased with it's location. Room really comfy, breakfast superb...on our last day, the receptionist was amazingly helpful. Would recommend this property to anyone
Stayed 2 nights in May 2018

8/10 Good

G, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel on more than one occasion. The staff are friendly and helpful, the rooms are very clean and comfortable and excellent location 5 minutes from stare rynek.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent service from reception. Appt on top floor. I'm 73 years which was a struggle. Fridge in room very poor. Went off when key taken out. Had to get a separate key after food ruined on first day. This should be looked out. But fridge smelly and needs renewing. Bathroom also rather smelly.... However, a reasonable stay
Stayed 3 nights in May 2018

10/10 Excellent

Alan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is a 15 or 20 minute walk from the station and coach station and 5 minutes to the old town. It is an older building in a fairly quiet area. Check in was friendly and quick and we were shown to our room on the first floor. There is no lift. The room was spacious, very clean and had all that we needed. There was a small balcony, which was pleasant to sit on in the sun. We thought that the bedside lights were not working, but found out that we had to screw the bulbs in to make it work and unscrew it to fully turn it off, otherwise it stayed on dim. We didn’t have breakfast there, but self catered. There are shops and restaurants towards the main square. I would certainly recommend staying at Ventus Rosa, especially in a delux room with balcony. It’s good value for money and well positioned.
Stayed 2 nights in May 2018

10/10 Excellent

Matt, Beccles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute bargain. Comfy and clean room 5-10 mins from the main square. Staff lovely, everything simple. Breakfast was great (wasn’t included but we paid) but tables weren’t cleared enough unless we asked and later on things ran out but the staff sorted it straight away. Would 100pc stay again. Room was great, bed not made for a tall person though but fine for a few nights.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and.will re ommend it. Staff very helpful
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Great location, very clean, lack of air conditioning otherwise very good
Stayed 5 nights in May 2018

6/10 Okay

michael, north easr Englan

No Lift
Our room was on the third floor, if I had known we were to been given a room on the third floor and no lift, we would have booked somewhere else. They could not give us a change of room as they were full.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely helpful at all times, we will definitely visit again!

8/10 Good

kasia , UK

Liked: Staff & service, room comfort
Ventus Rosa apartment
Stayed for 3 nights .Perfect location .5 min walk to Square .Beds are very comfy ,staff very friendly and helpful.Breakfast very good ,good selection of food .
Stayed 3 nights in Apr 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. Clean comfortable room. Helpful staff. Nice breakfast

10/10 Excellent

Majella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amazing friendly safe places, good breakfast and nothing was to much trouble, made the whole holiday so enjoyable, will definitely be back ,thank you x

8/10 Good

Kevin, Edmonton, CA

Liked: Cleanliness, staff & service, room comfort
Centrally located hotel, close to Old Town
Great hotel at a reasonable price that is located within walking distance to Old Town, the train station and if you enjoy walking, many of the sites such as the castle are within just under an hour. Rooms are basic but clean and have a nice kitchenette for basics. Our only complaint was climbing three flights of stairs with our luggage - it would have been help to know this in advance.
Stayed 4 nights in Mar 2018

8/10 Good

Hayley

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2018

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
Trip away for my husbands birthday.
It was very cold during our stay and they had snow for the first time in two years! Temperatures of -13 with windchill of -21! I was very grateful to come into a clean bathroom to have a lovely bath to warm up. The room was also warm. We stayed on the top floor so was a bit of a trek and no lift I would’ve liked a double bed instead of two singles pushed together but otherwise comfortable enough. The staff really were extremely helpful. Advised on where to eat locally as it was so cold even the 10 minute walk to main square seemed to far to go!
Stayed 3 nights in Feb 2018