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Reviews of Perfect Hotel

4 out of 5
Perfect Hotel
ul. Kupa 7, Kraków

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 58 reviews" "
Rating 8 - Good. 11 out of 58 reviews" "
Rating 6 - Okay. 3 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zoe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Sep 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a most wonderful stay and would have no Hesitation whatsoever in recommending Perfect Hotel, I was allowed to check in early, And the Staff Anya,Katia,Justina,and,Anton and off the course the Housemaids, Were not only attentive and very helpful,but also very Knowledgeable about the Area Thankyou all once again for your care and kindness, God bless you all 🙏
Stayed 2 nights in Jul 2022

4/10 Poor

Gilbert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Perfect Hotel? Not by a long shot!
I'm writing this review so to complain about a safety issue. We arrived at the hotel late Sunday, July 10th. We we entered the room it was hot and the instructions on the air conditioning was in Polish. Instead of contacting the desk I decided to open the 8 foot glass door that was connected to the balcony. To my shock, the door was not attached in the top left corner. I was able to prop the door with a chair and decided to contact the front desk the next morning. I was informed that it would be taken care of and that we would be able to switch rooms. On Friday I had had enough. I demanded that the gentleman on duty come up to the room and survey the glass door. He politely stated that he would comp the two soft drinks from the mini bar and allow us free breakfasts for Saturday and Sunday. Safety should be a number one issue at any hotel. If I'm paying for a room with a balcony I should be able to use it. Why could they simply have us change rooms? I saw no activity on our floor most evenings/mornings. There were only 6 rooms on our floor. The Perfect Hotel did have positive things going for it. Location, a very good breakfast and a comfy bed were appreciated. However, this incident could have been handled much more professionally. Hopefully, Perfect Hotel will learn from this avoidable mistake.
Stayed 7 nights in Jul 2022

10/10 Excellent

Deborah Jane

Liked: Staff & service, amenities, property conditions & facilities
Excellent in all aspects, couldn’t fault anything, thank you
Stayed 3 nights in Jun 2022

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, 4 min walk from the food trucks we wanted to visit and about a 20 minute walk to old town. Plenty of restaurants and cafes’s nearby.
Stayed 1 night in Mar 2022

10/10 Excellent

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Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and professional staff.
Stayed 1 night in Sep 2021

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible level of customer service.
Stayed 1 night in Sep 2021

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel in the heart of the Jewish Quarter. Staff very friendly and rooms clean and comfortable
Stayed 3 nights in Feb 2020

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean and trendy hotel
The hotel was really clean, nice, stylish and comfortable. The location in the middle of Jewish district is perfect, only few steps from countless of personal bars and restaurants. Still, the area was very quiet and so was the room. Note that no Ubers can pick you up from the hotel due to this area being closed for cars. But the pick up points are not far away. Only negative was the air condition that seemed not to be working and the room was quite hot. But overall, would highly recommend this hotel.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, clean, comfortable, lovely rooms and bathroom. Lots of places to eat and drink nearby and 20 mins walk from the main square
Stayed 5 nights in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay in krackow sight seeing Hotel was close to main square only a 20 minute walk
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fantastic staff. Lovely rooms. They couldn’t do more to help us and make us comfortable.
Stayed 3 nights in Dec 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous City break
This hotel lives up to its name Perfect, a small hotel in a quiet area but with so much on its doorstep. There is a abundance of quirky bars and restaurants all with in minutes of its location. There is so much to see yet all within walking distance apart from the obvious main attractions which we visited and were very surprised to see them all extremely busy even this late in the year. The whole place is full of history so a recommendation would be take a short sightseeing trip then explore the areas you want to. We couldn’t fault the staff and service at this lovely hotel and we would certainly recommend this hotel for the quieter and more mature couples who wish to visit this wonderful City
Stayed 4 nights in Nov 2019

10/10 Excellent

Keith, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,modern, helpful staff, good location 20 minute walk to the town centre, lively nearby plenty of bars and restaurants
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay at hotel perfect the hotel was spotless and the staff were very friendly and helpful location of hotel excellent for exploring Kracow
Stayed 3 nights in Oct 2019
Response from Radosław Pawełko/Hotel Manager on 21 Nov 2019
Dear Guests, Thank you so much for such a possitive feedback. We are incredibly happy that our hotel met your expectations. Looking forward to having you as a Guests next time. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the only thing that lets this hotel down is the noisy pub round the back. If that wasnt there it would be perfect. Its a gorgeous hotel and the staff cannot help u enough
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
A good hotel. Perfect in name perfect in reality. Nice and quiet. Good air conditioning. Close to Wavelength and centre. I stay in Krakow often and this was among the better hotels here
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Some of the staff at the front desk actually ignored me and my wife when we came in or left for the day. They would be sittting on their phone or looking at the computer, it would take nothing to just get eye contact. On other occasions the staff couldn't do more for you.
Stayed 4 nights in Jul 2019
Response from Radosław Pawełko - Hotel Manager on 23 Aug 2019
Dear Guests, Thank you for taking your time to share the opinion. I would like to apologize if you felt ignored by our staff. I think that they did not intented to avoid the contact with you and made you felt uncomfortable. In fact we are cosy hotel we do not have any special reservation departments, our staff manage it at the reception desk so sometimes they could be busy but always ready to help you in case of any problem or question. I hope you will choose our hotel again, we will provide you the best service we can. Best regards.

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in direkter zentraler Lage.
Stayed 3 nights in May 2024

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderbares Hotel in einer, für uns perfekten Lage. Besonders nett war die Kommunikation mit der sympathischen Empfangsdame. Ich hatte ein Anliegen und konnte es schnell und unkompliziert umsetzen. Vielen Dank dafür, wir kommen gerne wieder. :)
Stayed 1 night in May 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Emplacement idéal, propreté impeccable, petit déjeuner excellent, personel sympathique. Un tout petit bémol- gel de douche en quantité insuffisante
Stayed 1 night in Jan 2024

10/10 Excellent

Ole J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opphold i Krakow
Hotellet ligger i koselig området i Kazimierz. Masse barer, restauranter og liv om kvelden. Eneste negative ved hotellet - det er ikke noe fellesrom. Resepsjonen er lite - sitteplass bare for 1-2 personer. Hvis flyet ditt går om kvelden - må man oppholde seg i andre steder. Ellers var althelt topp!
Stayed 2 nights in Sep 2023

8/10 Good

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Accueil professionnel et sympathique. Toujours à l'écoute pour nous venir en aide malgré la barrière de la langue.
Stayed 7 nights in Aug 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein paar Tage in Krakau
Freundlicher Empfang, schöne Zimmer gutes Frühstück, tolle Lage in Kazimierz. Jederzeit gerne wieder
Stayed 2 nights in May 2023

10/10 Excellent

François

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement parfait dans le quartier de Kaziemiech. Accueil parfait et chambre de qualité.S'il fallait améliorer quelques chose peut être les oreillers un peu plus confortables.
Stayed 3 nights in Mar 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme son nom l’indique, hôtel parfait à tout point de vue : position, confort, propreté et service au top ! Hautement recommandé !
Stayed 2 nights in Mar 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre situé au cœur du quartier juif. Les chambres sont grandes et propres. Excellente literie et prestations. Le petit déjeuner est varié et bon. Les produits sont de qualité. La navette pour se rendre à l’aéroport est vraiment un . Bref, tout était parfait! Je recommande vivement cet hôtel. J’y retournerai sans problème. Excellent rapport qualité-prix.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Debora De

Stayed 3 nights in Sep 2022

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetna lokalizacja w centrum Kazimierza. Wygodne łóżko, sama poduszka okropna. Śniadanie ok, dość podstawowe. Przyjemna obsługa hotelu.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

gabriela

Liked: Cleanliness, staff & service
Behöver renoveras , ligger i gammal del av Kazimierz
Stayed 2 nights in Aug 2022

10/10 Excellent

Dominik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Alar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Carina

Liked: Cleanliness, property conditions & facilities, room comfort
Fint hotell med mkt bra läge
Bra hotell med bra service. Sköna sängar, trevligt med balkong trots att den låg på fel sida. Vi var även nöjda med frukosten.
Stayed 1 night in May 2022

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt og super godt
God oplevelse
Stayed 1 night in Apr 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meer dan tevreden
Het is een nieuw hotel op een centrale locatie. De kamers zijn niet groot maar brandschoon en comfortabel. De onze lag aan de straatkant en was heel stil gedurende de nacht. Het ontbijt was geweldig: heel ruim aanbod en prima koffie. De service was (niet alleen bij het ontbijt) geweldig; de mensen deden alles om het ons naar de zin te maken. Het restaurant is een beetje duurder dan de vele jongeren (min of meer burger-type) in de buurt willen betalen maar voor ons niet extreem duur. Prima gerechten met o.a. ganzenvlees.
Stayed 4 nights in Oct 2021

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel store værelser rent ligger meget centralt i det jødiske kvarter med masser af spise steder og barer
Stayed 3 nights in Oct 2021

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

8/10 Good

Mengoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Svein Ove

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine dager i Krakow
Stayed 3 nights in Nov 2019
Response from Radosław Pawełko/Hotel Manager on 21 Nov 2019
Dear Mr. Svein Ove, Thank you for sharing your opinion with us. We really appreciate your possitive feedback and rating Hotel Perfect at 10 points. Looking forward to welcoming you back soon. Best regards!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel au centre du quartier juif
Très bon hôtel au centre de Krakow dans le quartier juif. Super location proche de tout.
Stayed 3 nights in Sep 2019
Response from Radosław Pawełko/Hotel Manager on 21 Nov 2019
Dear Guests, Thank you for praising our location with your nice opinion. We are glad you had pleasure stay with us. Looking forward for your revisit. Best regards!