The best thing is that the stuff of the hotel come to pick us at the port when we came and also when going back the last day they take us back to the port. Very helpful and kind stuff. Rooms are excellent, big, clean and pretty modern compared to other hotels in Thailand. We had a free continental breakfast every morning. The hotel has also a supermarket, so you can buy there whatever you need and also a small technological shop with electronic stuff (if you need memory card for the camera or mobile phone, etc.). Shuttles to the pier and sairee beach helps a lot. Great location near dive schools and the pier (approximately 15 minutes to walk there).
I would defenitely stay here again if I will return to Koh Tao.
