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Reviews of Assava Dive Resort

3 out of 5
Assava Dive Resort
22/1 Moo 3 Chalok Baan Kao, Koh Tao, Surat Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 3 nights in Apr 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront resort with spacious, comfortable rooms. The food at its restaurant is excellent, and there are several other good options nearby. A highlight is the area with view to the bay, where I used to eat and relax in the evenings. The swimming pool is also nice, albeit sometimes shared with diving classes.
Stayed 6 nights in Feb 2024
Response from Natalie on 26 Apr 2024
Hi Paulo,Thank you for the wonderful review and glad to know you enjoyed the amenities of the Assava Dive Resort, location with beach front and the restaurant menu.We hope to have you join us again in the future.Kind regards,Natalie & The Assava Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe garden twin
Room was very comfortable, AC worked well, wifi was good. Restaurant food was ok, I enjoyed the restaurants down the street better. There's a 7-11 and a pharmacy down the road along with 2 ATMs. Lots of restaurants in the street. I stayed 8 nights and went diving 6 days. Great instructors and divemasters. Located in a quieter area compared to Sai Ri Beach and I much prefer it. Diving was in small groups (3-18 people?) as opposed to crazy large groups (looked like 30-50 people?) at Sai Ri Beach. I liked the personable atmosphere where you get to know everyone you are diving with and you also get to know your divemasters. I would definitely go back.
Stayed 8 nights in Feb 2024
Response from Natalie on 18 Feb 2024
Hi Michelle,Thank you for your lovely feedback and happy you enjoyed your stay with us at Assava Resort. Glad you liked our fun team of instructors and divemasters, and had a great time diving with us, in small groups and varying dive sites.Much appreciated and see you back again in the future.Happy travels and diving,Kind regards,Natalie & The Assava Team

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of our favourite stays while in Thailand for 3 weeks. We stayed in quaint, rustic bungalows. Very picturesque setting, located in beautiful bay. Great little restaurant & bar on site has great food and drink, very reasonable but if you want something else there are places within walking distance. We did intro dive with the resort dive operation - a superb experience - well worth considering if you are staying there. You don't have to be a diver to enjoy this resort. Staff is great. If time was our own we would have extended our stay. Highly recommend for people who don't make a habit of looking for where to assign demerit points - its not perfect but it is beautiful.
Stayed 3 nights in Feb 2024
Response from Natalie on 15 Feb 2024
Hi Frank,Thank you for your lovely feedback and appreciate your 5/5 review. Glad you enjoyed your stay with us at Assava Resort and our facilities along with the opportunity to have a dive experience.We hope to see you back in the future.Kind regards,Natalie & The Assava Team

6/10 Okay

Andrew

Liked: Cleanliness
Average
The main focus here is diving. Not food, drink or the rooms. We stayed at probably the best chalet (by the beach) and it was small, basic and the a/c couldn't keep up with the modest heat. We had to pay for an upgrade as the "delux" chalet was a cupboard. Unfortunately, if you stay at a dive resort, they're nearly all like this
Stayed 5 nights in Sep 2023
Response from Natalie on 18 Sept 2023
Hi Andrew,Thanks you for your feedback. Yes our accommodation is bungalow style based and some of our rooms are larger than others. We do offer scuba diving through our resort, however there are other activities also available on the island such as snorkelling tours, hiking and kayak adventures.We hope you enjoy your travels through Asia.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great place . I can’t say enough good things . The staff was awesome. location perfect . Awesome dive instructors . Amazing value
Stayed 4 nights in Feb 2023
Response from Natalie Hunt on 23 Feb 2023
Hi David,Thank you for the lovely review and happy to know you enjoyed your stay and diving with us at Assava Dive Resort. Happy travels and hope to have you join us again in the future.Kind regards,Natalie

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Dive masters and instructors were very patient and kind. Will return here on the next trip!
Response from Natalie on 12 Feb 2023
Hi Dustin,Thank you for your feedback and happy to know you enjoyed your diving experience with us. We look forward to your return in the future. Kind regards,Natalie

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Natalie on 8 Feb 2024
Hi Laura,Thank you for the lovely 10/10 review.Happy that you enjoyed your stay with us.Safe travels,Natalie & Assava Team

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at this resort in a beachside deluxe bungalow which was beautiful, right next to the sea. Area is quiet as I wanted but plenty of restaurants and bars nearby. My only complaint would be that you only get to choose one thing off the breakfast menu, meaning you can’t have fruit and egg or egg and toast with jam, I have been travelling for nearly a month now and this is the only time I have found this.
Stayed 2 nights in Feb 2020
Response from Natalie on 5 Mar 2020
Hi Toni, Glad you enjoyed your stay with us at Assava Dive Resort, our location and facilities. We will look into the breakfast options and take into consideration your feedback, so that we can offer more selections to our guests having breakfast with us at The Cove Restaurant. Thanks again, Kind regards, Natalie

8/10 Good

Ernie

Liked: Cleanliness, property conditions & facilities
Nice location. Good Dive facilities and personnel. Hotel Service was not quite as friendly by Thai standards. Rooms were adequate for the price.
Stayed 2 nights in Jan 2020
Response from Natalie on 27 Jan 2020
Hi Ernie, Thank you for your feedback and glad you enjoyed the facilities of the resort. We hope to see you back in the future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet. Couldn't swim in bay due to very very shallow water.
Stayed 4 nights in May 2019
Response from Natalie Hunt on 7 Jul 2019
Hi There, Thank you for your feedback and glad you enjoyed your stay with us at Assava Dive Resort. Yes this time of the year the bay water is low but the swimming pool is great to cool off and enjoy. We hope to see you back in the future. Kind Regards, Natalie

8/10 Good

Pat, Vancouver Island, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a few steps away from the beach
Very attentive staff checking in and helpful at diving centre. Restaurant food was good, reasonably priced and staff were eager to serve it right. Very nice little bay with diving resorts and snorkeling close by. My only complaint is the bed was hard as rock, like sleeping on boards, no sheets and ran out of toilet paper pretty quickly. I didn’t bother to ask for more, just used the box of tissues. I did find prices for same room varied between booking companies so work shopping around. Overall a good stay, I would easily stay there again.
Stayed 4 nights in Mar 2018
Response from Natalie on 7 Jul 2019
Hi Pat, Glad you enjoyed your stay with us at Assava Dive Resort and we look forward to your return in the future. Kind regards, Natalie

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbara dykupplevelser
Trivsam anläggning där superierrum är ett lite missvisande namn för de små och spartanska husen. Men tillbringar ju inte så mycket tid på rummet i Thailand... Sista kvällen hade ön ett strömavbrott och vår ac gick efter det inte att starta. De tel nr som fanns att ringa har bara öppet kontorstid så fick ingen möjlighet att byta rum, vilket gjorde natten svettig och sömnlös. AC och bristande nåbarhet påpekas vid utcheckning, men tas emot med en axelryckning... Kanske en utbildning i att man säljer "en god natts sömn" på ett hotell är på sin plats!? Teamet runt dykcentrat är, till skillnad från kollegorna på kontotet, superproffs på kundbemötande och håller säkerheten högt! Benny, vår Divemaster tog otroligt väl hand om oss och vi fick många helt fantastiskt fina dykupplevelser som gav mersmak! Vi kommer gärna tillbaks och dyker med er!
Stayed 8 nights in Feb 2024
Response from Natalie on 26 Apr 2024
Hi Linda,Thank you for your feedback, which has been noted and appreciated. We are happy you enjoyed your stay. Sorry about the power outage which happens all over the island, which may occur due to the number of tourists visiting the island during this time. Enjoy your travels through Asia and hope to see you back in the future. Kind regards, Natalie & The Assava Team

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Natalie on 26 Apr 2024
Hi Nathalie,Thank you for your 10/10 review. We hope to have you visit us again in the future.Enjoy your travels,Natalie & The Assava Team

6/10 Okay

Stefanie

Bungalows sind ok, hatten aber für den Preis schon deutlich schönere.
Stayed 4 nights in Jan 2024
Response from Natalie on 8 Feb 2024
Hi Stefanie,We appreciate your feedback. Yes we have different bungalow options available based on individual budgets.Glad you enjoyed your stay.Kind regards,Natalie & Assava Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso en la tierra
Excelente estancia y buen servicio (gratuito ) de transporte al puerto. Deseando de volver👌
Stayed 2 nights in Sep 2023
Response from Natalie on 8 Feb 2024
Hi Daniel,Thanks you for your feedback and happy that you had a wonderful stay with us. We hope to have you join us in the future.Enjoy your travels through Asia,Kind regardsNatalie & Assava Team

10/10 Excellent

Karine

Travelled with family
Liked: Amenities
Emplacement de choix dans une magnifique bay directement sur la plage! Je recommande
Stayed 2 nights in Jul 2023
Response from Natalie on 18 Sept 2023
Hi Karine,Thank you for your feedback and happy to know you enjoyed the facilities and location of Assava Dive Resort.We hope to see you back again for more beach and relaxation time.Kind regards,

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Stayed 2 nights in Aug 2022
Response from Natalie Hunt on 23 Feb 2023
Hi Bon,Thank you for your feedback and glad to know you enjoyed your stay. We hope to see you back in the future.Kind regards,Natalie

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon choix!
3 nuits superbes sur une magnifique plage. De belles prestations. Calme, personnel accueillant.
Stayed 3 nights in Feb 2020
Response from Natalie on 5 Mar 2020
Hi Audrey, Thank you for the lovely rating and review. Truly glad you enjoyed your stay with us at the resort and on Chalok Baan Kao. We hope to have you visit us again in the future. Kind regards, Natalie

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour, à recommander fortement !
Les pieds dans l'eau. Très jolis bungalows tout confort (peignoirs, chaussons, serviettes de plage fournis), personnel attentif' agréable et efficace, très bon petit déjeuner servi en bord de plage, bien localisé proche commerces et restaurants, petite piscine très propre et profonde, navette gratuite pour l'embarcadère. Parfait.
Stayed 4 nights in Jan 2020
Response from Natalie Hunt on 11 Feb 2020
Hi Nathalie, Thank you so much for your lovely review. We are truly glad you enjoyed your stay with us at Assava Dive Resort and in Chalok Baan Kao location. We hope to have you join us back at Assava Dive Resort in the future. Happy travels through Thailand and Asia.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jan 2020
Response from Natalie on 3 Feb 2020
Hi There, Thanks for your rating and truly appreciate that you enjoyed your stay with us at Assava Dive Resort. We hope to see you back in the future. Kind regards, Natalie

10/10 Excellent

JOSIANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Tout était parfait le service le bungalow La douche chaude à souhait des peignoirs et des chaussons à disposition Ainsi que les serviettes de plage
Stayed 4 nights in Jan 2020
Response from Natalie Hunt on 10 Jan 2020
Hi Josiane, Thank you for the wonderful review and truly glad you enjoyed your stay with us at Assava Dive Resort. We look forward to you visiting us again in the future. Kind regards, Natalie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Natalie on 17 Sept 2019
Hi There, Thank you for the rating for Assava Dive Resort. We are glad you had a wonderful stay with us and hope you visit us again soon,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war wirklich sehr schön und wir haben uns sehr wohl gefühlt.
Stayed 3 nights in Jul 2019
Response from Natalie Hunt on 1 Aug 2019
Hi There, Truly glad you had a wonderful time with us at Assava Dive Resort. We hope to see you back in the future for more relaxation and the in Thailand with us. Kind regards, Natalie

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and welcoming. The propriety is very comfy and the view is wonderful. For the price you just can't expect to find a better place. The little thing is that one of the room i book had only a fan and ni fridge. As the weather is super hot we didn't spent a cool night. Beside if you ask for a room with air conditionner you will probably get one, and also the restaurant is delicious. The pool is clean and there is an ecofriendly struggle in this resort, so you're hire in the action of being Green. I recommend a 100% Assava
Stayed 1 night in Jul 2019
Response from Natalie on 16 Jul 2019
Thank you so much for the lovely review about our accommodation at Assava and the establishment itself. We hope to see you back in the future. Happy travels through Asia. Kind regards, Natalie

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dyka och chill!
Grym diveresort med vänlig personal och bra service!
Stayed 5 nights in Apr 2019
Response from Natalie on 22 Apr 2019
Hi Dennis, Glad you enjoyed your stay with us at Assava Dive Resort and look forward to your return in the future. Kind regards Natalie

8/10 Good

Verified traveller

Stayed 8 nights in Mar 2019
Response from Natalie on 22 Apr 2019
Thank you for the rating you gave Assava Dive Resort. We are glad you enjoyed your stay with us and hope to have you visit again in the future. Kind regards, Natalie

8/10 Good

Verified traveller

Stayed 8 nights in Mar 2019
Response from Natalie on 26 Apr 2019
Hi There, Thank you for the 4 out of 5 review. We are glad you enjoyed your stay and look forward to your return in the future.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjours à Koh Tao
Positif en tout Point de vue
Stayed 4 nights in Nov 2018
Response from Natalie on 25 Jan 2019
Hi Kathleen, Really glad you enjoyed your stay with us and thanks for the great feedback. Kind regards, Natalie

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Natalie on 7 Jul 2019
Thank you for your feedback and we hope to see you back on Koh Tao in the future. Kind regards, Natalie

8/10 Good

Tim

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Super Anlange mit Abstrichen beim Service
Als aller erstes muss man sagen, dass die Anlage super schön ist und die Lage einfach top. Auch die aller meisten Mitarbeiter waren sehr freundlich und hilfsbereit. Leider so nicht in der Chefetage. Wir hatten eine Beschwerde, da wir ein Zimmer mit Klima und Kühlschrank gebucht hatten und keins bekommen haben. Es stellte sich raus das der Fehler wohl bei Hotels.com lag. Man gab zu das das Zimmer dort mit falschen Details aufgeführt ist. Anstatt sich aber zu entschuldigen wurde nur auf Hotels.com verwiesen. Erst nach dem sich die Chefin der ansässigen Tauchschule einmischte bekamme wir ein neues Zimmer. Wobei das ganze Hotel während unseres gesamten Urlaubs fast komplett leer war. Es hieß das es alle zwei Tage eine Zimmerreinigung gibt. Diese kam nicht, obwohl die Mitarbeiter Vorort waren. Man musste öfter nach fragen so dass wir innerhalb von einer Woche grade mal eimal Reinigungen, Mülleimer leere ect hatten. Hieran besonders unglücklich das man immer nur eine Rolle wc Papier bekommen hat. Sprich man durfte alle zwei Tage an die Rezeption vor laufen und sich neues holen.
Stayed 7 nights in Oct 2018
Response from Natalie on 7 Jul 2019
Hi Tim, Thank you for your feedback and glad we were able to accommodate you although all the confusion regarding the room on your initial booking. I will inform the staff in the future to ensure a regular room clean and of course for replacement of toilet paper. We do have a sign available to place on the room door to let the cleaning staff know of room cleaning service required. In our future staff meetings we will ensure they are aware to provide this service for our guests and also for us to notify our guests in advance/check-in of this option. Glad you were assisted in the long run to ensure you had a comfortable stay and appreciate your feedback. Kind regards, Natalie

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefaling herfra
Assava er et fint sted beliggende ned til vandet, hvor jeg brugte 6 dage. Fine hytter med aircondition, køleskab, tv, wifi (når det virker), hårtørrer og der bliver stillet frisk vand hver dag udenfor din dør. Der er fint og velholdt og rigtig sødt personale.
Stayed 1 night in Sep 2018
Response from Natalie on 7 Jul 2019
Hi Ann, Glad to know you enjoyed your stay with us at Assava Dive Resort and we appreciate your feedback. Yes, the wifi at sometimes cuts off due to low electricity but we have fixed this problem now. Thanks again and hope to see you back in the future. Kind regards, Natalie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Prima!
Stayed 6 nights in Jul 2018
Response from Natalie on 7 Jul 2019
Thank you for your feedback and glad you had a wonderful stay with us at Assava Dive Resort. We look forward to seeing you again in the future. Kind regards, Natalie

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Natalie on 7 Jul 2019
Hi Christian, Thank you for your rating and glad you enjoyed your time with us at Assava Dive Resort. Kind regards, Natalie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably good for diving!
It's supposed to be really good if you're going to dive! But we weren't. The bed wasn't the most comfortable, but we managed. The hotel is very out of the way but you can easily get around if you rent a scooter. The beach wasn't nice at all with a layer of filth above the sand bottom.
Stayed 1 night in May 2018
Response from Natalie on 7 Jul 2019
Hi There, Thank you for your feedback. Assava Dive Resort is located in Chalok Baan Kao, and we do have lovely little village with access to all amenities and easy access to several bays around the island of Koh Tao. A scooter is suggested to explore these areas nearby as to get to some of the bays are distant if walking, but we do offer a variety of hiking options to view points nearby the resort. The beach now at this time has improved with the weather conditions changing. Yes in May the tide subsides so we now have a swimming pool available on site for our guests who would like to cool off in the water. The ocean/beach view is still accessible for snorkelling options nearby. Thanks again and much appreciated your feedback and hope to have you return in the future to see the changes. Kind regards, Natalie

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ist das Geld absolut nicht wert!
Wir buchten den Deluxe Beachfront Bungalow. Der Name ist sehr irreführend-weder Beachfront (wir hatten den 2.Bungalow mit seitlichem Meerblick) noch Deluxe. Es handelt sich um ein kleines Zimmer mit sehr wenig Platz zum Sachen abstellen. Das Bad war ein Witz! Das Wasser im Waschbecken lief nicht ab und wir hatten abends noch immer das Wasser vom Zähneputzen morgens im Becken-ekelhaft (und ist der Reinigungsfrau wohl nicht aufgefallen). Die Spülung des WC war defekt und ohne Funktion. Da mein Mann Klempner ist hat er es selbst repariert. Der Duschstrahl war so gut wie nicht vorhanden. Man brauchte Ewigkeiten,bis man fertig war. Das Bad wurde nicht gereinigt, Duschspuren waren später noch sichtbar. Frühstück war schlecht, unterster Thailand-Standard. Mülleimer im Zimmer wurden nicht geleert (im Bad mit dem benutzten Toilettenpapier)-auch nach Bescheid sagen nicht. Im Bad hängt ein Zettel mit der Information dass Koh Tao Wasserknappheit hat und man sparen soll-hingegen wurde das Gelände den ganzen Tag über gewässert. Das Meer ist sehr trüb und nur bedingt zum Baden geeignet. Da die Anlage sonst keinen Pool hat kann man sich nur im klimatisierten Bungalow erfrischen. Wir waren schlichtweg enttäuscht und können die positiven Bewertungen nicht nachvollziehen-Deluxe ist dies nicht und einfach total überteuert. Wir reisten einen Tag früher als geplant ab. Einzig positiv: kostenloser Transfer vom und zum Hafen. Wir können es nicht empfehlen! Schlechteste Unterkunft die wir hatten.
Stayed 4 nights in Mar 2018

8/10 Good

frédéric, AUTIGNAC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé
Navette gratuite à l'arrivée au port , personnel à l'écoute et très disponible.
Stayed 2 nights in Mar 2018
Response from Natalie on 7 Jul 2019
Hi Frederic, Thank you for your feedback and glad you enjoyed your stay with us at Assava Dive Resort. We hope to see you back on Koh Tao in the future. Kind regards, Natalie

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good and beautiful hotel with very nice staff
Stayed 5 nights in Dec 2017
Response from Natalie on 7 Jul 2019
Hi Agata, Glad you had a great stay with us at Assava Dive Resort. Much appreciate your feedback. Kind regards, Natalie